Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and
use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the
new phone. Utterly idiotic! :-\
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and
use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the
new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and
use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the
new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is >over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not
even the "experts" at Samsung could work that one out! :-\
On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and >>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the >>>> new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is
over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not
even the "experts" at Samsung could work that one out! :-\
With my suggestions no app is required - it is standard Android
functionality regardless of phone hardware vendor.
On 2022-07-21 09:26:40 +0000, Crash said:
On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone >>>>> ... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and >>>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process. >>>>>
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that >>>>> plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones >>>>> have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get >>>>> them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and >>>>> even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at >>>>> the past messages on the old phone while receiving new messages on the >>>>> new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is
over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not
even the "experts" at Samsung could work that one out! :-\
With my suggestions no app is required - it is standard Android
functionality regardless of phone hardware vendor.
I never said there weren't other ways to do it, but that adds another
layer of complication.
Smart Switch is part of the official Samsung set-up process when you
first turn on the new device, well before you get to any other apps or
"sync" options, yet it's bloody useless ... as per the title: "Why do companies make it so hard??"
Smart Switch *should* easily transfer everything, especially when it is between two Samsung phones. The reality is that it can't transfer
everything, and even the Samsung website says it can't, making it
pointless and over-difficult. They should replace it with something
that does work, or not bother at all. The current half-assed approach
is simply annoying and confusing.
Added to that is the messaging app maker with instructions that don't
even match the app. :-\
On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
On 2022-07-21 09:26:40 +0000, Crash said:
On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone >>>>>> ... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and >>>>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process. >>>>>>
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that >>>>>> plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones >>>>>> have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get >>>>>> them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and >>>>>> even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at >>>>>> the past messages on the old phone while receiving new messages on the >>>>>> new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from >>>>> old to new phone using my Google account through internet data (free >>>>> with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure >>>>> that is turned on. On the new phone use the same Google account with >>>>> 'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is
over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not >>>> even the "experts" at Samsung could work that one out! :-\
With my suggestions no app is required - it is standard Android
functionality regardless of phone hardware vendor.
I never said there weren't other ways to do it, but that adds another
layer of complication.
Smart Switch is part of the official Samsung set-up process when you
first turn on the new device, well before you get to any other apps or
"sync" options, yet it's bloody useless ... as per the title: "Why do
companies make it so hard??"
Smart Switch *should* easily transfer everything, especially when it is
between two Samsung phones. The reality is that it can't transfer
everything, and even the Samsung website says it can't, making it
pointless and over-difficult. They should replace it with something
that does work, or not bother at all. The current half-assed approach
is simply annoying and confusing.
Well last November the Samsung's process worked well for me.
Added to that is the messaging app maker with instructions that don't
even match the app. :-\
On 2022-07-26 22:06:59 +0000, Gordon said:
On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
On 2022-07-21 09:26:40 +0000, Crash said:
On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone >>>>>>> ... surprise, yet again it's so damn difficult.  :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and use the Samsung
Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that >>>>>>> plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones >>>>>>> have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get >>>>>>> them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and >>>>>>> even they couldn't transfer that particular messaging app's data. >>>>>>> Basically the person now has to keep both phones so they can look at >>>>>>> the past messages on the old phone while receiving new messages on the new phone. Utterly
idiotic! :-\
I might be missing something here - but I normally transfer data from >>>>>> old to new phone using my Google account through internet data (free >>>>>> with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure >>>>>> that is turned on. On the new phone use the same Google account with >>>>>> 'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is
over-complicated and messy due to various reasons, including the fact >>>>> that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that >>>>> first app which don't even remotely correspond to the app itself - not >>>>> even the "experts" at Samsung could work that one out!  :-\
With my suggestions no app is required - it is standard Android
functionality regardless of phone hardware vendor.
I never said there weren't other ways to do it, but that adds another
layer of complication.
Smart Switch is part of the official Samsung set-up process when you
first turn on the new device, well before you get to any other apps or
"sync" options, yet it's bloody useless ... as per the title: "Why do
companies make it so hard??"
Smart Switch *should* easily transfer everything, especially when it is
between two Samsung phones. The reality is that it can't transfer
everything, and even the Samsung website says it can't, making it
pointless and over-difficult. They should replace it with something
that does work, or not bother at all. The current half-assed approach
is simply annoying and confusing.
Well last November the Samsung's process worked well for me.
Then you were either lucky or have simple requirements.
For example, Samsung's own website says it can't transfer WeChat chat history.
<https://www.samsung.com/us/support/answer/ANS00047089/>
When I tried to use it, Smart Switch complained about three apps. I don't recall which ones now,
WeChat was likely one of them.
Added to that is the messaging app maker with instructions that don't
even match the app. :-\
On 27/07/2022 3:42 pm, BungleBob wrote:
On 2022-07-26 22:06:59 +0000, Gordon said:
On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
I never said there weren't other ways to do it, but that adds another
layer of complication.
Smart Switch is part of the official Samsung set-up process when you
first turn on the new device, well before you get to any other apps or >>>> "sync" options, yet it's bloody useless ... as per the title: "Why do
companies make it so hard??"
Smart Switch *should* easily transfer everything, especially when it is >>>> between two Samsung phones. The reality is that it can't transfer
everything, and even the Samsung website says it can't, making it
pointless and over-difficult. They should replace it with something
that does work, or not bother at all. The current half-assed approach
is simply annoying and confusing.
Well last November the Samsung's process worked well for me.
Then you were either lucky or have simple requirements.
For example, Samsung's own website says it can't transfer WeChat chat history.
<https://www.samsung.com/us/support/answer/ANS00047089/>
When I tried to use it, Smart Switch complained about three apps. I
don't recall which ones now, WeChat was likely one of them.
I'm not surprised that Samsung don't support migration of WeChat:
"User activity on WeChat is analyzed, tracked and shared with Chinese authorities".
From: <https://en.wikipedia.org/wiki/WeChat>
Added to that is the messaging app maker with instructions that don't
even match the app. :-\
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and
use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the
new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is >over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not
even the "experts" at Samsung could work that one out! :-\
On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
On 2022-07-20 08:31:20 +0000, Crash said:
On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
<bunglebob@thejungle.com> wrote:
Someone I know just got a new Samsung mobile phone. They aren't
tech-savvy so asked me to transfer all their stuff from the old phone
... surprise, yet again it's so damn difficult. :-(
Supposedly:
You just need to connect the phones, or connect them to a computer, and >>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process.
Reality:
1. Connect them to the computer ... Nope! Don't have any cables that
plugs into the phones and USB computer.
2. Connect the phones together with a cable ... Nope! The two phones
have different ports, so don't have a cable to connect them.
3. Connect the phones wirelessly ... after much hassle trying to get
them to see each other, success, they're connected.
- press the button to start the transfer
- "Can't do these three apps - must be done manually by
backing up on old phone then restoring on new phone".
[Why the hell not!?]
- Look up on internet how to backup first app.
"Go to Profile > Settings > General > Backup"
- Nope ... no surprise at all that ther is no "Backup"
option in the General settings, nor anywhere else in the
app's settings.
At that point I gave it up as a worthless cause.
The person took the phones to a Samsung booth in the local mall, and
even they couldn't transfer that particular messaging app's data.
Basically the person now has to keep both phones so they can look at
the past messages on the old phone while receiving new messages on the >>>> new phone. Utterly idiotic! :-\
I might be missing something here - but I normally transfer data from
old to new phone using my Google account through internet data (free
with a WIFI connection).
On the old phone, in the settings app search for 'sync' and make sure
that is turned on. On the new phone use the same Google account with
'sync' turned on. Bingo.
The point was that the process is meant to be easy, but as usual is
over-complicated and messy due to various reasons, including the fact
that the supposed app to transfer your data can't actually handle
transfering *all* the data. Then there's the "instructions" for that
first app which don't even remotely correspond to the app itself - not
even the "experts" at Samsung could work that one out! :-\
So why use a vendors app when other more universal options are
available via your Google account?
I don't know of any apps now that use local storage.
Data access via multiple devices is all the rage now and that requires
the app to use cloud storage (and access to data via WIFI or mobile
network).
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