A friend brought over her Macbook which she is locked out of. She claims she never changed her password and that it happened after she linked it to her phone.
All she can do is log-in as guest.
I found that the machine has a BIOS lock so I cannot perform any of the normal reset procedures.
Before I have her take it to the Apple store...anything else I should try?
A friend brought over her Macbook which she is locked out of. She claims she never changed her password and that it happened after she linked it to her phone.
All she can do is log-in as guest.
I found that the machine has a BIOS lock so I cannot perform any of the normal
reset procedures.
Before I have her take it to the Apple store...anything else I should try?
On 3. Dec 2021 at 03:06:02 CET, "philo" <philo> wrote:
A friend brought over her Macbook which she is locked out of. She claims she >> never changed her password and that it happened after she linked it to her >> phone.
All she can do is log-in as guest.
I found that the machine has a BIOS lock so I cannot perform any of the normal
reset procedures.
Before I have her take it to the Apple store...anything else I should try?
This should help: <https://support.apple.com/en-us/HT201487>
On 3. Dec 2021 at 08:43:14 CET, "Bernd Froehlich" <befr@eaglesoft.de>
wrote:
On 3. Dec 2021 at 03:06:02 CET, "philo" <philo> wrote:
A friend brought over her Macbook which she is locked out of. She claims she
never changed her password and that it happened after she linked it to her >>> phone.
All she can do is log-in as guest.
I found that the machine has a BIOS lock so I cannot perform any of the normal
reset procedures.
Before I have her take it to the Apple store...anything else I should try? >>
This should help: <https://support.apple.com/en-us/HT201487>
Oops, wrong link. Thos one is better: <https://support.apple.com/en-us/HT202860>
Thanks for the reply.
The problem is that if I try to sign in using her Apple account and
take the "forget password" option, it brings up her browser which
requires authorization in order to connect. It asks for her
password...which no longer works.
I have a lot of experience with PC's but very little with Mac.
Direct to JR.
If I was a Mac expert, I would not be asking here.
I have a lot of experience with PC's but very little with Mac.
If not, I will give her the link you provided.
I also informed her that if she does end up taking it in to the Apple store to have them clear the bios password.
On a PC, that's as simple as removing the cmos battery.
Who gets the idiot award here?
You may pickup your prize at the door.
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