The update may have affected around 34,000 subscribers.
By David Lumb
Thousands of T-Mobile home internet users have reportedly had their
service stopped flat thanks to a software update that kills their
modem.
A firmware update sent to Sagemcom Fast 5688W modems used by T-Mobile
home internet users has crippled around 34,000 of the units by cutting
them off from the carrier's network, preventing them from being reset
on T-Mobile's side, according to The Mobile Report. Without a remote
fix, customers have needed to swap out their modems entirely for new
units.
https://www.cnet.com/home/internet/t-mobile-home-internet-users-reportedly-hit-with-modem-crippling-update/
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