Residents say the problem is bigger than the company originally
acknowledged.

By David Giuliani

ELMHURST, IL – A number of Elmhurst residents reached out to Patch to
say that an AT&T internet outage may be wider than the company
acknowledged Wednesday.

In an email, Barry Rollins, who lives in the 700 block of South Fairview Avenue, said he has been without AT&T service for nearly a week.

“The problem is far more widespread than AT&T has told you, and they
know that,” he told Patch. “Based on my experience, AT&T has figured out how to ignore or deflect their problems and blame it on the ‘weather’ or say it’s at a hub, or an isolated incident. These are all answers my
family has received from AT&T; answers depend on which AT&T rep finally
answers the phone.”

https://patch.com/illinois/elmhurst/t-outage-elmhurst-may-be-more-widespread

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