A pandemic-era initiative has helped millions of low-income families
stay connected. But it has suffered persistent abuses, a Post
investigation found, as telecom giants have introduced price hikes,
speed cuts and fraud risks.
By Tony Romm
The complaints began pouring into Washington this summer, the
criticism directed at Assurance Wireless, a little-known company owned
by the telecom giant T-Mobile.
In Sun Valley, Calif., a local resident in June claimed that Assurance
Wireless sent an agent to their mother's door - and pushed her to sign
up for mobile internet funded by the federal government even though
she didn't need it.
https://www.washingtonpost.com/business/2022/10/25/broadband-subsidies-coronavirus-aid/
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