By Iain Morris
America's oldest provider of telecom services continued its zero-touch
mission with the quiet elimination of another 2,500 jobs between July
and September. AT&T typically ejects tens of thousands of employees
annually, and so the latest figure is easy to miss, accounting for
just 1.5% of AT&T's 172,400-strong workforce at the end of June.
It represents the continuation of a long-running trend,
nevertheless. At some point in the not-too-dim-and-distant future, the
human element of AT&T will be its shareholders, its customers and CEO
John Stankey or his successor, leaving artificial intelligence to run
the network, fix the boxes, sell the phones and fetch the sole
remaining employee a morning latte.
https://www.lightreading.com/aiautomation/atandt-quietly-cuts-another-2500-jobs/a/d-id/781273
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