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Henry Crun wrote:

On 03/03/2022 17:05, serge bouc wrote:

No. She made a backup, then a USB key with Ubuntu 20.04, and then
tried to install from there, unsuccessfully. She even suspected the
USB key, so made a new one, but the result was the same (actually
even worse, the install process froze earlier...).

Serge.

[...]
And of course the simplest path would be to install 20.04 from scratch

Which is _exactly_ what the friend is doing. The steps she seems to
have undertaken are:

(1) Backup important data from 16.04
(2) Boot off 20.04 USB Stick
(3) Attempt install (this dies partway through)

Given the install is dying partway though, I'd hazard there's a bad
drive in the mix (or the creation of the install media went south).

Serge - has your friend tried running the media self-test off the USB Bootloader and/or memtest to check the RAM? I think those are the last options (or "hidden" behind the "Advanced Startup" option); but it's
been a while since I've booted off install media.


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|_|_|O| Github: https://github.com/dpurgert
|O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

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wicklowham wrote:

On 03/03/2022 16:25, Dan Purgert wrote:

Serge - has your friend tried running the media self-test off the USB
Bootloader and/or memtest to check the RAM? I think those are the last
options (or "hidden" behind the "Advanced Startup" option); but it's
been a while since I've booted off install media.

==============
It seems she can run UB 20.3 in live mode off the (bootable)USB device
,so the bootable device is OK

Well, "okay enough" to boot doesn't necessarily mean "Okay enough" to
install. Depends where the media is damaged, the self-test is a nice
way to confirm that the media is in fact fine.

But when installing on a machine with an existing distro did she specify
to install UB20.3 on the whole HD ? If not there might not be enough HD
space to install UB 20.3 alongside the existing distro .

That would definitely be problematic too :)

Personally I would first erase the HD to its "unallocated" state with
Gparted before installing UB20.3

Yeah, I just use dd if=/dev/zero [...] myself.


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|_|_|O| Github: https://github.com/dpurgert
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serge bouc wrote:

Le 03/03/2022 à 23:19, wicklowham a écrit :

On 03/03/2022 16:25, Dan Purgert wrote:

Serge - has your friend tried running the media self-test off the USB
Bootloader and/or memtest to check the RAM?   I think those are the last >>> options (or "hidden" behind the "Advanced Startup" option); but it's
been a while since I've booted off install media.

==============
It seems she can run UB 20.3 in live mode off the (bootable)USB device
,so the bootable device is OK

But when installing on a machine with an existing distro did she specify
to install UB20.3 on the whole HD ? If not there might not be enough HD
space to install UB 20.3 alongside the existing distro .

Personally I would first erase the HD to its "unallocated" state with
Gparted  before installing UB20.3

Frank in County Wicklow Ireland

Hi everybody,

and thanks for your answers. Several questions :

1) I can't see Dan Purgert's message (above) in my news reader (on thunderbird), and
I don't know why... Sorry about that.

No worries, maybe there's an errant killfile entry on me (or an
imposter).

2) I don't know how to run the "media self test" you mention. As
Wicklowham mentions,
the live version seems ok. Is that enough?

No.

Spun a VM up to test the 20.04 installer.

At first there's kind of a weird purple splash screen with what looks
like a little person(?) at the bottom. Hit <esc> on this screen.

It'll drop you to an ncurses window asking for language selection (pick whatever is most convenient -- I chose English). After you select the
language you're on a (customized) grub screen, with six (6) options

[] Try Ubuntu without installing
[] Try Ubuntu without installing (safe graphics)
[] Install Ubuntu
[] Install Ubuntu (safe graphics)
[] Test Memory
[] Boot from first hard disk

Unfortunately, it seems that my memory of this menu is wrong, and there
is no longer a "Media Self Test" style option -- just the "Test Memory"
(which is memtest86+ ... and not what I was looking for)

Though rebooting the VM and waiting on the thing to just boot, I noticed
that it started doing a media test before it got to the "Okay, what do
you want to do" screen.

3) There is a log after (failed) install, on the USB key. It mentions something related to Nvidia, but I don't understand it either... :-(
Might be unrelated to the problem [...]

Yeah, it looks more like it puked on trying to auto-add nVidia. It may
or may not be related; I don't have a machine with an nVidia card to
really play around with :(

Might help using one of the "safe graphics mode" options from the menu,
just in case.



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|_|_|O| Github: https://github.com/dpurgert
|O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2022-03-03, serge bouc <sergepointbouc@free.fr> wrote:

Le 03/03/2022 à 05:47, Henry Crun a écrit :

On 02/03/2022 22:46, serge bouc wrote:

   Une amie mexicaine essaie (vainement pour l'instant) de mettre à
jour sa machine
de Ubuntu 16 à Ubuntu 20.04. Elle a fait pour cela un clef USB,
reconnue, d'où elle
peut « essayer »  Ubuntu sans problème (connexion internet incluse,
wifi OK). Mais
si elle essaie « d'installer » Ubuntu à ce moment-là, la machine
commence à mouliner et ne s'arrête pas... Plus exactement, rien ne se
passe apparemment sur le disque (ce au bout d'une demi-heure). Que
faire ?

from Google translate:

A Mexican friend is trying (unsuccessfully so far) to update her machine
from Ubuntu 16 to Ubuntu 20.04. She made a USB key for this, recognized,
from where she
can "try" Ubuntu without problem (internet connection included, wifi
OK). Corn
if she tries to "install" Ubuntu at this time, the machine starts to
grind and does not stop... More exactly, nothing seems to happen on the
disk (this after half an hour ). What to do ?

1) upgrade from 16 to 20 should pass through 18 LTS.
2) I would suggest doing a fresh install of 20.04, after saving her home
directory on a separate partition.
3) what is the command she's using for "Install"
4) Google is your friend, see e.g.
https://www.how2shout.com/linux/upgrade-ubuntu-16-04-lts-to-20-04-lts-using-command-terminal

Hi,

First of all, sorry for writing in french on this group... and
thanks for your quick reply!

My friend has indeed made a backup of her home directory, and then a
bootable USB key with Ubuntu 20.04. Then after boot, there are two options:

1) either try Ubuntu without installing it. This does work, everything
is ok, internet and wifi.

2) or install Ubuntu. This seems to start correctly, but at some point,
the process stops,

Where does it stop exactly, what is on the screen?

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2022-03-04, Dan Purgert <dan@djph.net> wrote:

serge bouc wrote:

Le 03/03/2022 à 23:19, wicklowham a écrit :

On 03/03/2022 16:25, Dan Purgert wrote:

Serge - has your friend tried running the media self-test off the USB
Bootloader and/or memtest to check the RAM?   I think those are the last >>>> options (or "hidden" behind the "Advanced Startup" option); but it's
been a while since I've booted off install media.

==============
It seems she can run UB 20.3 in live mode off the (bootable)USB device
,so the bootable device is OK

But when installing on a machine with an existing distro did she specify >>> to install UB20.3 on the whole HD ? If not there might not be enough HD
space to install UB 20.3 alongside the existing distro .

Personally I would first erase the HD to its "unallocated" state with
Gparted  before installing UB20.3

Frank in County Wicklow Ireland

Hi everybody,

and thanks for your answers. Several questions :

1) I can't see Dan Purgert's message (above) in my news reader (on
thunderbird), and
I don't know why... Sorry about that.

No worries, maybe there's an errant killfile entry on me (or an
imposter).

2) I don't know how to run the "media self test" you mention. As
Wicklowham mentions,
the live version seems ok. Is that enough?

No.

Spun a VM up to test the 20.04 installer.

At first there's kind of a weird purple splash screen with what looks
like a little person(?) at the bottom. Hit <esc> on this screen.

It'll drop you to an ncurses window asking for language selection (pick whatever is most convenient -- I chose English). After you select the language you're on a (customized) grub screen, with six (6) options

[] Try Ubuntu without installing
[] Try Ubuntu without installing (safe graphics)
[] Install Ubuntu
[] Install Ubuntu (safe graphics)

Try this one.

[] Test Memory
[] Boot from first hard disk

Unfortunately, it seems that my memory of this menu is wrong, and there
is no longer a "Media Self Test" style option -- just the "Test Memory" (which is memtest86+ ... and not what I was looking for)

Though rebooting the VM and waiting on the thing to just boot, I noticed
that it started doing a media test before it got to the "Okay, what do
you want to do" screen.

3) There is a log after (failed) install, on the USB key. It mentions
something related to Nvidia, but I don't understand it either... :-(
Might be unrelated to the problem [...]

Yeah, it looks more like it puked on trying to auto-add nVidia. It may
or may not be related; I don't have a machine with an nVidia card to
really play around with :(

Might help using one of the "safe graphics mode" options from the menu,
just in case.

Certainly.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)