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  • Need help

    From Mike Dippel@1:103/705 to All on Wed Nov 10 18:17:02 2021
    I had someone try to create a new user account and it failed with the error, 'Unsupported Backspace Key' He is a Wildcat sysOP so he knows his way around computers. Any ideas on what I can do?

    ---
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  • From Tracker1@1:103/705 to Mike Dippel on Thu Nov 11 12:25:56 2021
    On 11/10/21 16:17, Mike Dippel wrote:
    I had someone try to create a new user account and it failed with the
    error, 'Unsupported Backspace Key' He is a Wildcat sysOP so he knows
    his way around computers. Any ideas on what I can do?

    What terminal and protocol was the user connecting with?
    --
    Michael J. Ryan - tracker1@roughneckbbs.com
    ---
    ï¿­ Synchronet ï¿­ Roughneck BBS - roughneckbbs.com
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    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Digital Man@1:103/705 to Mike Dippel on Thu Nov 11 17:14:23 2021
    Re: Need help
    By: Mike Dippel to All on Wed Nov 10 2021 06:17 pm

    I had someone try to create a new user account and it failed with the error, 'Unsupported Backspace Key' He is a Wildcat sysOP so he knows his way around computers. Any ideas on what I can do?

    Along with that error is the actual value of the character received when a backspace key was requested. What value was that?

    This sysOP that knows his ways around computer should have been able to hit the appropriate key on his terminal's keyboard when prompted. <shrug>
    --
    digital man

    Rush quote #27:
    Growing up it all seems so one-sided, opinions all provided
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  • From Mike Dippel@1:103/705 to Tracker1 on Thu Nov 11 15:21:17 2021
    Re: Re: Need help
    By: Tracker1 to Mike Dippel on Thu Nov 11 2021 12:25 pm

    Not sure how he tried to connect. Sorry.

    ---
    þ Synchronet þ Hobby BBS - hobby-bbs.com
    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Mike Dippel@3:640/1116 to Digital Man on Sun Nov 14 11:20:50 2021
    On 11/11/2021 5:22 PM, Digital Man wrote to Mike Dippel:

    Re: Need help
    By: Mike Dippel to All on Wed Nov 10 2021 06:17 pm

    I had someone try to create a new user account and it failed with the error,
    'Unsupported Backspace Key' He is a Wildcat sysOP so he knows his way around computers. Any ideas on what I can do?

    Along with that error is the actual value of the character received when a backspace key was requested. What value was that?

    He sent me a screen shot when he tried to register, The error was: Unsupported
    Backspace Key (0Ah)

    Mike Dippel

    --- Platinum Xpress/Win/WINServer v7.0
    * Origin: The Hobby Line! BBS (3:640/1116)
  • From Digital Man@1:103/705 to Mike Dippel on Sun Nov 14 15:39:26 2021
    Re: RE: Need help
    By: Mike Dippel to Digital Man on Sun Nov 14 2021 11:20 am

    On 11/11/2021 5:22 PM, Digital Man wrote to Mike Dippel:

    Re: Need help
    By: Mike Dippel to All on Wed Nov 10 2021 06:17 pm

    I had someone try to create a new user account and it failed with the error,
    'Unsupported Backspace Key' He is a Wildcat sysOP so he knows his way around computers. Any ideas on what I can do?

    Along with that error is the actual value of the character received when a backspace key was requested. What value was that?

    He sent me a screen shot when he tried to register, The error was: Unsupported Backspace Key (0Ah)

    ASCII A is line-feed, Ctrl-J (see asciitable.com). Sounds like this user hit their ENTER key instead of their BACKSPACE key.
    --
    digital man

    This Is Spinal Tap quote #42:
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    * Origin: Vertrauen - [vert/cvs/bbs].synchro.net (1:103/705)
  • From Mike Dippel@3:640/1116 to Digital Man on Sun Nov 14 22:27:14 2021
    On 11/14/2021 3:47 PM, Digital Man wrote to Mike Dippel:

    Re: RE: Need help
    By: Mike Dippel to Digital Man on Sun Nov 14 2021 11:20 am

    On 11/11/2021 5:22 PM, Digital Man wrote to Mike Dippel:

    Re: Need help
    By: Mike Dippel to All on Wed Nov 10 2021 06:17 pm

    I had someone try to create a new user account and it failed with the
    error,
    'Unsupported Backspace Key' He is a Wildcat sysOP so he knows his way
    around computers. Any ideas on what I can do?

    Along with that error is the actual value of the character received when
    a backspace key was requested. What value was that?

    He sent me a screen shot when he tried to register, The error was: Unsupported Backspace Key (0Ah)

    ASCII A is line-feed, Ctrl-J (see asciitable.com). Sounds like this user hit their ENTER key instead of their BACKSPACE key.

    He is using a really old program called QmodemPRO and possibly it is not compatible.
    Not a problem, though. Thanks.


    --- Platinum Xpress/Win/WINServer v7.0
    * Origin: The Hobby Line! BBS (3:640/1116)
  • From Digital Man@1:103/705 to Mike Dippel on Mon Nov 15 10:57:48 2021
    Re: RE: Need help
    By: Mike Dippel to Digital Man on Sun Nov 14 2021 10:27 pm

    He sent me a screen shot when he tried to register, The error was: Unsupported Backspace Key (0Ah)

    ASCII A is line-feed, Ctrl-J (see asciitable.com). Sounds like this user hit their ENTER key instead of their BACKSPACE key.

    He is using a really old program called QmodemPRO and possibly it is not compatible.
    Not a problem, though. Thanks.

    QmodemPro most definitely sends the correct ASCII code for backspace (9, or Ctrl-H), so I don't think that was the issue. Sounds like user error to me.
    --
    digital man

    Synchronet/BBS Terminology Definition #18:
    CVS = Concurrent Versioning System
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