Date: Sun, 19 Sep 1999 22:52:48 -0400
From: RUBEN FIGUEROA
To: ALL
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424825.34.0@winserver.com>
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 22

Hi Shane :)
This is strange, today I was setting up a new customer
and tryed to install navigator on a his new gateway machine
running Windows 98. I never seen this before, it gave
an illegal operation at the point of chooseing the install
directory and stopped the install and kicked out of the
install all together. I wish I was able to write down the
message so you would have more to go on but my customer
was standing over my shoulder and freaked out when it
happend. ( I hate inexperienced computer users ) lol
He had a virus program running but I disabled it when I
made a second attempt. Got the same thing :(
Needless to say with my customer thinking I was screwing
up his computer with my software I didn't make a third
attempt. (Thank God I had my new wcppp running I got
him online useing that) But I have never seen any error's
when installing navigator. Is there something I should check
in the future or advise my customers before installing
navigator on these new systems running Windows 98.

Thanks,
John
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Date: Sun, 19 Sep 1999 23:25:00 -0400
From: RUBEN FIGUEROA
To: JOHN KLAPP
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424827.34.937795968@winserver.com>
X-WcMsg-Attr: Rcvd
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 13

[snip]
Needless to say with my customer thinking I was screwing -> up his

computer with my software I didn't make a third -> attempt. (Thank God I
had my new wcppp running I got -> him online using that) But I have
never seen any error's -> when installing navigator. Is there something I should check -> in the future or advise my customers before installing

navigator on these new systems running Windows 98.

I am not sure if this is your problem but one thing I would caution you
about is that you can get a GPF with InstallSheild if the user has
Intellimouse installed. You have to hit Ctrl-Alt-Del, Select Mswheel
from the list, and click End Task.
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Date: Mon, 20 Sep 1999 10:06:59 -0400
From: RUBEN FIGUEROA
To: JOHN KLAPP
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424834.34.937795968@winserver.com>
X-WcMsg-Attr: Rcvd
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 30

Well, it seems that the 'second edition' of 98 does have a few more
problems during installation than does the initial release. I think the
only thing that would solve these problems is a complete rewrite of the
setup programs. I don't know if/when that will happen with the current navigator.

Hi Shane :)
This is strange, today I was setting up a new customer
and tryed to install navigator on a his new gateway machine
running Windows 98. I never seen this before, it gave
an illegal operation at the point of chooseing the install
directory and stopped the install and kicked out of the
install all together. I wish I was able to write down the
message so you would have more to go on but my customer
was standing over my shoulder and freaked out when it
happend. ( I hate inexperienced computer users ) lol
He had a virus program running but I disabled it when I
made a second attempt. Got the same thing :(
Needless to say with my customer thinking I was screwing
up his computer with my software I didn't make a third
attempt. (Thank God I had my new wcppp running I got
him online useing that) But I have never seen any error's
when installing navigator. Is there something I should check
in the future or advise my customers before installing
navigator on these new systems running Windows 98.

Thanks,
John

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Date: Mon, 20 Sep 1999 10:14:36 -0400
From: RUBEN FIGUEROA
To: JOHN KLAPP
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424836.34.937795968@winserver.com>
X-WcMsg-Attr: Rcvd
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 26

Hi Shane :)
This is strange, today I was setting up a new customer
and tryed to install navigator on a his new gateway machine
running Windows 98. I never seen this before, it gave
an illegal operation at the point of chooseing the install
directory and stopped the install and kicked out of the
install all together. I wish I was able to write down the
message so you would have more to go on but my customer
was standing over my shoulder and freaked out when it
happend. ( I hate inexperienced computer users ) lol
He had a virus program running but I disabled it when I
made a second attempt. Got the same thing :(
Needless to say with my customer thinking I was screwing
up his computer with my software I didn't make a third
attempt. (Thank God I had my new wcppp running I got
him online useing that) But I have never seen any error's
when installing navigator. Is there something I should check
in the future or advise my customers before installing
navigator on these new systems running Windows 98.

Shane,

I as well have had a few users on my system say the same type of error
has been popping up on their newer machines.

Aaron Wornom
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Date: Mon, 20 Sep 1999 11:41:51 -0400
From: RUBEN FIGUEROA
To: AARON WORNOM
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424840.34.937836876@winserver.com>
X-WcMsg-Attr: Rcvd
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 19

Aaron,

Seems strange that you should mention the error... this past weekend I too
had the same problem. At first I thought it was a bad
distribution cd, but then we ftp'd into Santronics and got a copy... the
same error... something like error 122. This was a brand new
98 machine. I did have the user remove all files in the windows/temp directory, but still the same error. Let me know if you find a work around.
I later used the disk on my home system and the install and WUP worked just fine.

Dave

Hi Shane :)
This is strange, today I was setting up a new customer
and tryed to install navigator on a his new gateway machine
running Windows 98.

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Date: Mon, 20 Sep 1999 15:41:28 -0400
From: RUBEN FIGUEROA
To: SHANE CARAVEO
Subject: Nav Install error on new 98 machine
Newsgroups: win.navigator
Message-ID: <1036424842.34.937836419@winserver.com>
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 39

Shane,

Try installing the Win3.x version of connection manager on a Windows 98b machines. Maybe it was just luck (because I didn't think it would work), but
it did.

Dave

Well, it seems that the 'second edition' of 98 does have a few more problems during installation than does the initial release. I think the only thing that would solve these problems is a complete rewrite of the setup programs. I don't know if/when that will happen with the current navigator.

Hi Shane :)
This is strange, today I was setting up a new customer
and tryed to install navigator on a his new gateway machine
running Windows 98. I never seen this before, it gave
an illegal operation at the point of chooseing the install
directory and stopped the install and kicked out of the
install all together. I wish I was able to write down the
message so you would have more to go on but my customer
was standing over my shoulder and freaked out when it
happend. ( I hate inexperienced computer users ) lol
He had a virus program running but I disabled it when I
made a second attempt. Got the same thing :(
Needless to say with my customer thinking I was screwing
up his computer with my software I didn't make a third
attempt. (Thank God I had my new wcppp running I got
him online useing that) But I have never seen any error's
when installing navigator. Is there something I should check
in the future or advise my customers before installing
navigator on these new systems running Windows 98.

Thanks,
John

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