1. Forum
  2. Usenet
  3. UK.TECH.DIGITAL-TV

  • Apple TV oddity

    From Tim+@21:1/5 to All on Wed Mar 16 08:07:13 2022
    I’ve been trying to use our Apple TV box with my Benq computer monitor plugged in to its HDMI socket.

    Instead of the normal boot up, all I get is a screen about Airplay. None
    of the remote buttons will bring up any menus, streaming options etc.

    If I try to AirPlay Netflix from my iPad, it tells me to use the app on the box!

    The Apple TV box works perfectly with our TV.

    Any thoughts? (Yes, the remote is charged up! ) ;-)

    Tim

    --
    Please don't feed the trolls

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Adrian Caspersz@21:1/5 to All on Wed Mar 16 09:50:12 2022
    On 16/03/2022 08:07, Tim+ wrote:

    I’ve been trying to use our Apple TV box with my Benq computer monitor plugged in to its HDMI socket.

    Instead of the normal boot up, all I get is a screen about Airplay. None
    of the remote buttons will bring up any menus, streaming options etc.

    If I try to AirPlay Netflix from my iPad, it tells me to use the app on the box!

    The Apple TV box works perfectly with our TV.

    Any thoughts? (Yes, the remote is charged up! ) ;-)

    Tim

    Which generation Apple TV is it?

    Looking around this seems to be

    https://discussions.apple.com/thread/7334531

    "To get rid of the Conference Room banner, press the Menu button on the
    remote twice. You will end up on the normal Apple TV Home screen."

    If that's not it, then there are a million links on google for the query
    "apple tv stuck on airplay screen".
    "how to get apple tv out of conference mode"

    Apple is meant to have exemplary customer support for moments like this?

    --
    Adrian C

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Unsteadyken@21:1/5 to All on Wed Mar 16 10:32:10 2022
    In article <382807167.669110585.941841.tim.downie- gmail.com@news.individual.net>,

    Tim+ says...

    I’ve been trying to use our Apple TV box with my Benq computer monitor plugged in to its HDMI socket.

    Is the Apple box set for 4K output and is the Benq HDMI socket HDCP 2.2 compliant?

    --
    Ken

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Tim+@21:1/5 to Adrian Caspersz on Wed Mar 16 13:07:53 2022
    Adrian Caspersz <email@here.invalid> wrote:
    On 16/03/2022 08:07, Tim+ wrote:

    I’ve been trying to use our Apple TV box with my Benq computer monitor
    plugged in to its HDMI socket.

    Instead of the normal boot up, all I get is a screen about Airplay. None
    of the remote buttons will bring up any menus, streaming options etc.

    If I try to AirPlay Netflix from my iPad, it tells me to use the app on the >> box!

    The Apple TV box works perfectly with our TV.

    Any thoughts? (Yes, the remote is charged up! ) ;-)

    Tim

    Which generation Apple TV is it?

    Looking around this seems to be

    https://discussions.apple.com/thread/7334531

    "To get rid of the Conference Room banner, press the Menu button on the remote twice. You will end up on the normal Apple TV Home screen."

    If that's not it, then there are a million links on google for the query "apple tv stuck on airplay screen".
    "how to get apple tv out of conference mode"

    Apple is meant to have exemplary customer support for moments like this?


    Box seems to be on the fritz. Not working properly with our TV either.

    Re-pairing the remote seemed to restore operation but it doesn’t seem to
    have remembered any passwords and I have to keep re-pairing it with my
    Wi-Fi.

    Failing (so far) to getting it working long enough to do a software update (just in case that is the problem).

    Oddly, it’s been perfectly reliable up till now (although we use it relatively rarely) and the problems only surfaced when I tried to use it
    with my computer monitor.

    Tim

    --
    Please don't feed the trolls

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Tim+@21:1/5 to Unsteadyken on Wed Mar 16 13:07:53 2022
    Unsteadyken <unsteadyken@gmail.com> wrote:
    In article <382807167.669110585.941841.tim.downie- gmail.com@news.individual.net>,

    Tim+ says...

    I’ve been trying to use our Apple TV box with my Benq computer monitor
    plugged in to its HDMI socket.

    Is the Apple box set for 4K output and is the Benq HDMI socket HDCP 2.2 compliant?


    Not a 4K box. Seems to be having other problems now. May have to phone
    Apple.

    Tim

    --
    Please don't feed the trolls

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Tim+@21:1/5 to tim.downie@gmail.com on Wed Mar 16 17:55:25 2022
    Tim+ <tim.downie@gmail.com> wrote:
    Adrian Caspersz <email@here.invalid> wrote:
    On 16/03/2022 08:07, Tim+ wrote:

    I’ve been trying to use our Apple TV box with my Benq computer monitor >>> plugged in to its HDMI socket.

    Instead of the normal boot up, all I get is a screen about Airplay. None >>> of the remote buttons will bring up any menus, streaming options etc.

    If I try to AirPlay Netflix from my iPad, it tells me to use the app on the >>> box!

    The Apple TV box works perfectly with our TV.

    Any thoughts? (Yes, the remote is charged up! ) ;-)

    Tim

    Which generation Apple TV is it?

    Looking around this seems to be

    https://discussions.apple.com/thread/7334531

    "To get rid of the Conference Room banner, press the Menu button on the
    remote twice. You will end up on the normal Apple TV Home screen."

    If that's not it, then there are a million links on google for the query
    "apple tv stuck on airplay screen".
    "how to get apple tv out of conference mode"

    Apple is meant to have exemplary customer support for moments like this?


    Box seems to be on the fritz. Not working properly with our TV either.

    Re-pairing the remote seemed to restore operation but it doesn’t seem to have remembered any passwords and I have to keep re-pairing it with my
    Wi-Fi.

    Failing (so far) to getting it working long enough to do a software update (just in case that is the problem).

    Oddly, it’s been perfectly reliable up till now (although we use it relatively rarely) and the problems only surfaced when I tried to use it
    with my computer monitor.

    Tim


    Managed to get it up and running long enough to enter the system menu and
    do a full reset. That seems to have sorted it.

    Tim

    --
    Please don't feed the trolls

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)