I contacted Freesat by email at 09:35 this morning and got a reply at
09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then select a channel I get 95% signal strength and quality. It's a nuisance but I'm
not sure how to fix it (and Freesat just said it as nothing to worry
about).
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at >>09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then select a >>channel I get 95% signal strength and quality. It's a nuisance but I'm
not sure how to fix it (and Freesat just said it as nothing to worry >>about).
Is that a "Freesat" problem or a problem that should be addressed by the >manufacturer of the box?
Freesat don't make boxes or TVs.
I contacted Freesat by email at 09:35 this morning and got a reply at 09:49!
I keep getting a message that my Freesat Recordable 4K TV Box is setting
up the dish and then it has lost the picture. If I then select a channel I get 95% signal strength and quality. It's a nuisance but I'm not sure how
to fix it (and Freesat just said it as nothing to worry about).
--
Jeff Gaines Dorset UK
George Washington was a British subject until well after his 40th birthday. (Margaret Thatcher, speech at the White House 17 December 1979)
On 30/12/2022 in message <k189vqFe0dqU2@mid.individual.net> alan_m wrote:
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at >>>09:49!
I keep getting a message that my Freesat Recordable 4K TV Box is setting >>>up the dish and then it has lost the picture. If I then select a channel >>>I get 95% signal strength and quality. It's a nuisance but I'm not sure >>>how to fix it (and Freesat just said it as nothing to worry about).
Is that a "Freesat" problem or a problem that should be addressed by the >>manufacturer of the box?
Freesat don't make boxes or TVs.
I don't know who makes the boxes but it's branded Freesat and I bought it form Freesat:
https://www.freesat.co.uk/get-freesat/set-top-boxes/recordable-4k-tv-box
I was hoping they might give me a steer as to what to look for, once I've selected a channel the signal is perfect, 95% strength and quality.
--
Jeff Gaines Dorset UK
Those are my principles - and if you don't like them, well, I have others. (Groucho Marx)
Recordable 4K TV Box is setting up the dish and then it has lost the picture.
On 30/12/2022 in message <k189vqFe0dqU2@mid.individual.net> alan_m wrote:
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at
09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then
select a channel I get 95% signal strength and quality. It's a
nuisance but I'm not sure how to fix it (and Freesat just said it as
nothing to worry about).
Is that a "Freesat" problem or a problem that should be addressed by
the manufacturer of the box?
Freesat don't make boxes or TVs.
I don't know who makes the boxes but it's branded Freesat and I bought
it form Freesat:
https://www.freesat.co.uk/get-freesat/set-top-boxes/recordable-4k-tv-box
I was hoping they might give me a steer as to what to look for, once
I've selected a channel the signal is perfect, 95% strength and quality.
Jeff Gaines wrote:
Recordable 4K TV Box is setting up the dish and then it has lost the >>picture.
Universal LNB or Wideband (aka Q) LNB?
It's the wideband version, fitted earlier this tear when I moved here. I wonder
if it has moved slightly although signal strength/quality is 95% once the setting up bit is complete.
On 30/12/2022 in message <k189vqFe0dqU2@mid.individual.net> alan_m wrote:
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at >>>09:49!
I keep getting a message that my Freesat Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then select a >>>channel I get 95% signal strength and quality. It's a nuisance but I'm >>>not sure how to fix it (and Freesat just said it as nothing to worry >>>about).
Is that a "Freesat" problem or a problem that should be addressed by the >>manufacturer of the box?
Freesat don't make boxes or TVs.
I don't know who makes the boxes but it's branded Freesat and I bought it >form Freesat:
https://www.freesat.co.uk/get-freesat/set-top-boxes/recordable-4k-tv-box
I was hoping they might give me a steer as to what to look for, once I've >selected a channel the signal is perfect, 95% strength and quality.
On 30/12/2022 15:04, Jeff Gaines wrote:
On 30/12/2022 in message <k189vqFe0dqU2@mid.individual.net> alan_m wrote:Freesat have taken over the provision of STBs and PVRs for Freesat
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at
09:49!
I keep getting a message that my Freesat Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then
select a channel I get 95% signal strength and quality. It's a
nuisance but I'm not sure how to fix it (and Freesat just said it as
nothing to worry about).
Is that a "Freesat" problem or a problem that should be addressed by
the manufacturer of the box?
Freesat don't make boxes or TVs.
I don't know who makes the boxes but it's branded Freesat and I bought
it form Freesat:
https://www.freesat.co.uk/get-freesat/set-top-boxes/recordable-4k-tv-box
I was hoping they might give me a steer as to what to look for, once
I've selected a channel the signal is perfect, 95% strength and quality.
services. The devices are manufactured by Arris under sub contract but >marketed and supported by Freesat.
I contacted Freesat by email at 09:35 this morning and got a reply at
09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then select a channel I get 95% signal strength and quality. It's a nuisance but I'm
not sure how to fix it (and Freesat just said it as nothing to worry
about).
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at >>09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then select a >>channel I get 95% signal strength and quality. It's a nuisance but I'm
not sure how to fix it (and Freesat just said it as nothing to worry >>about).
When exactly does this message appear?
On 13/01/2023 in message <k2d2vlFjhckU1@mid.individual.net> Brian
Gregory wrote:
On 30/12/2022 11:36, Jeff Gaines wrote:
I contacted Freesat by email at 09:35 this morning and got a reply at
09:49!
I keep getting a message that my Freesat  Recordable 4K TV Box is
setting up the dish and then it has lost the picture. If I then
select a channel I get 95% signal strength and quality. It's a
nuisance but I'm not sure how to fix it (and Freesat just said it as
nothing to worry about).
When exactly does this message appear?
When first turning the box on, it takes a while to disappear, not timed
it. It didn't used to happen which makes me wonder if I have a problem brewing.
When exactly does this message appear?
When first turning the box on, it takes a while to disappear, not timed
it. It didn't used to happen which makes me wonder if I have a problem >>brewing.
Is the Freesat box doing a channel update? Why do you switch it off - they >are designed to be permanently powered.
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