• Problem seeing BBC web page

    From Pamela@21:1/5 to All on Fri Oct 1 12:25:18 2021
    I'm having trouble seeing the following page and get a BBC message saying
    "Oops something went wrong".

    https://www.bbc.co.uk/sounds/help/issues/bbc-sounds/alexa-cutting-out

    When I searched for the page on Google it listed a few lines (see below) showing a recent date. I guess the page exists somewhere but where?

    "*** Updated September 2021 *** We are aware of ongoing issues
    with BBC Sounds streams stopping or cutting out on some Alexa
    devices. This includes listening on two speakers as a Stereo Pair."

    --- SoupGate-Win32 v1.05
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  • From Richard Tobin@21:1/5 to pamela.private.mailbox@gmail.com on Fri Oct 1 22:29:54 2021
    In article <XnsADB67E5C89F4D37B93@144.76.35.252>,
    Pamela <pamela.private.mailbox@gmail.com> wrote:

    I'm having trouble seeing the following page and get a BBC message saying >"Oops something went wrong".

    https://www.bbc.co.uk/sounds/help/issues/bbc-sounds/alexa-cutting-out

    That's what it says for any help page that doesn't exist, e.g.

    https://www.bbc.co.uk/sounds/help/asdasdasd

    When I searched for the page on Google it listed a few lines (see below) >showing a recent date. I guess the page exists somewhere but where?

    "*** Updated September 2021 *** We are aware of ongoing issues
    with BBC Sounds streams stopping or cutting out on some Alexa
    devices. This includes listening on two speakers as a Stereo Pair."

    Presumably it *doesn't* exist any more, but did when Google indexed it.

    There's still a link to it on

    https://www.bbc.co.uk/sounds/help/questions/playback-issues/help-fixing-smart-speaker

    and that page has a "was this page helpful" option you could use to
    report it.

    -- Richard

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Brian Gaff (Sofa)@21:1/5 to Richard Tobin on Sat Oct 2 10:21:04 2021
    This problem has been about for a few weeks onAlexa and seems to be dure to
    one or more servers having expired certificates resulting in any feed from
    one of the affected feeds being unreachable, aand I wonder if the problem
    is now affecting the web site as well. Certainly an increasing number of
    pages cannot be seen by older browsers which has mucked up some podcast programs which use embedded routines derived from Internet Explorer.
    One might have thought these smart alex who build web servers might have spotted this as a potential issue before they did it?
    Brian

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    This newsgroup posting comes to you directly from...
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    "Richard Tobin" <richard@cogsci.ed.ac.uk> wrote in message news:sj8252$4qu$1@macpro.inf.ed.ac.uk...
    In article <XnsADB67E5C89F4D37B93@144.76.35.252>,
    Pamela <pamela.private.mailbox@gmail.com> wrote:

    I'm having trouble seeing the following page and get a BBC message saying >>"Oops something went wrong".

    https://www.bbc.co.uk/sounds/help/issues/bbc-sounds/alexa-cutting-out

    That's what it says for any help page that doesn't exist, e.g.

    https://www.bbc.co.uk/sounds/help/asdasdasd

    When I searched for the page on Google it listed a few lines (see below) >>showing a recent date. I guess the page exists somewhere but where?

    "*** Updated September 2021 *** We are aware of ongoing issues
    with BBC Sounds streams stopping or cutting out on some Alexa
    devices. This includes listening on two speakers as a Stereo Pair."

    Presumably it *doesn't* exist any more, but did when Google indexed it.

    There's still a link to it on

    https://www.bbc.co.uk/sounds/help/questions/playback-issues/help-fixing-smart-speaker

    and that page has a "was this page helpful" option you could use to
    report it.

    -- Richard

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)