• OT: MoT test: absence of delay

    From Robin@21:1/5 to All on Thu Nov 4 14:03:26 2021
    MoT this week was unlike any since the computerised system started. No
    delay after arrived. Car was on the lift within a few minutes. In and
    out in less 30 minutes. Have they changed the system to remove the
    delay after logging the car so as to help testers cope with the autumn
    peak caused by the Covid-19 extensions?


    --
    Robin
    reply-to address is (intended to be) valid

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  • From alan_m@21:1/5 to Robin on Thu Nov 4 18:13:56 2021
    On 04/11/2021 14:03, Robin wrote:
    MoT this week was unlike any since the computerised system started. No
    delay after arrived.  Car was on the lift within a few minutes.  In and
    out in less 30 minutes.  Have they changed the system to remove the
    delay after logging the car so as to help testers cope with the autumn
    peak caused by the Covid-19 extensions?


    What was this previous delay?



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  • From Robin@21:1/5 to All on Thu Nov 4 20:05:16 2021
    On 04/11/2021 18:13, alan_m wrote:
    On 04/11/2021 14:03, Robin wrote:
    MoT this week was unlike any since the computerised system started. No
    delay after arrived.  Car was on the lift within a few minutes.  In
    and out in less 30 minutes.  Have they changed the system to remove
    the delay after logging the car so as to help testers cope with the
    autumn peak caused by the Covid-19 extensions?


    What was this previous delay?




    After the computer system came in more than one tester* told me there
    was a delay between them entering the car's details and getting
    confirmation it was registered so they could start the test. They
    thought it was deliberate. They may have been wrong but this was at an independent place which did only MoTs so they had nothing else to do
    while waiting.

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    Robin
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  • From Fredxx@21:1/5 to Robin on Thu Nov 4 20:31:00 2021
    On 04/11/2021 20:05, Robin wrote:
    On 04/11/2021 18:13, alan_m wrote:
    On 04/11/2021 14:03, Robin wrote:
    MoT this week was unlike any since the computerised system started.
    No delay after arrived.  Car was on the lift within a few minutes.
    In and out in less 30 minutes.  Have they changed the system to
    remove the delay after logging the car so as to help testers cope
    with the autumn peak caused by the Covid-19 extensions?


    What was this previous delay?




    After the computer system came in more than one tester* told me there
    was a delay between them entering the car's details and getting
    confirmation it was registered so they could start the test.  They
    thought it was deliberate. They may have been wrong but this was at an independent place which did only MoTs so they had nothing else to do
    while waiting.

    There is a minimum time for testers can complete the test, I believe
    it's 45 minutes.

    Perhaps it is this they were referring to? If they can do tests in 30
    minutes, then perhaps they have to wait 15 minutes before they can
    finish the test and start the next one?

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  • From Peter Hill@21:1/5 to Robin on Wed Nov 10 10:31:22 2021
    On 04/11/2021 14:03, Robin wrote:
    MoT this week was unlike any since the computerised system started. No
    delay after arrived.  Car was on the lift within a few minutes.  In and
    out in less 30 minutes.  Have they changed the system to remove the
    delay after logging the car so as to help testers cope with the autumn
    peak caused by the Covid-19 extensions?



    About same for me yesterday but it's always been quick since they
    started booking test slots. Alan's test centre Burton on Trent. They
    have 2 test lanes and online booking at 40min intervals.

    Arrived about 5 min early for a pre-booked 9am slot, left the car with
    them and walked up the High street to go to bank. Came back at 9:24am,
    saw the car was parked outside in a different place. Went in paid,
    collected the pass.

    Computerized test slots stop them messing about and bumping you in the
    queue for mates.

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  • From alan_m@21:1/5 to Peter Hill on Thu Nov 11 08:02:48 2021
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the
    queue for mates.

    If someone doesn't turn up then they have to sit around on their arses
    until the next slot?

    Hospitals used "computerised" appointments but often are running hours
    late (or have given 10 patients the same time for one facility)

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  • From Theo@21:1/5 to junk@admac.myzen.co.uk on Thu Nov 11 11:56:17 2021
    alan_m <junk@admac.myzen.co.uk> wrote:
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the queue for mates.

    If someone doesn't turn up then they have to sit around on their arses
    until the next slot?

    I'd imagine they have other repair/etc jobs to get on with.
    Although not at test-only MOT centres.

    Some independent garages that have a bit of space (eg rural ones) have doer-upper cars lurking at the back, that they work on when they have a slow day and the mechanics aren't busy. They also might have a courtesy car
    fleet they maintain. Perhaps that's what they do when they have a no-show
    or cancellation?

    Theo

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  • From Dave Plowman (News)@21:1/5 to junk@admac.myzen.co.uk on Thu Nov 11 13:48:25 2021
    In article <iv4118Fdfc8U1@mid.individual.net>,
    alan_m <junk@admac.myzen.co.uk> wrote:
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the queue for mates.

    If someone doesn't turn up then they have to sit around on their arses
    until the next slot?

    Hospitals used "computerised" appointments but often are running hours
    late (or have given 10 patients the same time for one facility)

    That's not been my experience during Covid. Having been on a course of treatment during it. Last thing they wanted was a waiting room full of
    people.

    --
    *Beware - animal lover - brakes for pussy*

    Dave Plowman dave@davenoise.co.uk London SW
    To e-mail, change noise into sound.

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  • From Dave Plowman (News)@21:1/5 to Theo on Thu Nov 11 13:50:10 2021
    In article <bPf*4e0yy@news.chiark.greenend.org.uk>,
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    alan_m <junk@admac.myzen.co.uk> wrote:
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the queue for mates.

    If someone doesn't turn up then they have to sit around on their arses until the next slot?

    I'd imagine they have other repair/etc jobs to get on with.
    Although not at test-only MOT centres.

    Some independent garages that have a bit of space (eg rural ones) have doer-upper cars lurking at the back, that they work on when they have a slow day and the mechanics aren't busy. They also might have a courtesy car
    fleet they maintain. Perhaps that's what they do when they have a no-show
    or cancellation?

    I thought any MOT place had to have a dedicated MOT bay. So other work
    can't interfere?

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    Dave Plowman dave@davenoise.co.uk London SW
    To e-mail, change noise into sound.

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  • From Abandoned_Trolley@21:1/5 to Theo on Thu Nov 11 13:22:44 2021
    On 11/11/2021 11:56, Theo wrote:
    alan_m <junk@admac.myzen.co.uk> wrote:
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the
    queue for mates.

    If someone doesn't turn up then they have to sit around on their arses
    until the next slot?

    I'd imagine they have other repair/etc jobs to get on with.
    Although not at test-only MOT centres.

    Some independent garages that have a bit of space (eg rural ones) have doer-upper cars lurking at the back, that they work on when they have a slow day and the mechanics aren't busy. They also might have a courtesy car
    fleet they maintain. Perhaps that's what they do when they have a no-show
    or cancellation?

    Theo



    A bit like the often repeated claim that cancelled NHS appointments cost
    £160 each (or whatever figure is plucked out of the air)

    Since they only last about 8 minutes each, I can imagine a lot of GPs
    might be glad of a few minutes break for a cup of tea (or a fag) -
    assuming that the next patient isnt already there in the waiting room.


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  • From Mark D@21:1/5 to All on Thu Nov 11 17:43:09 2021
    In article <bPf*4e0yy@news.chiark.greenend.org.uk>, theom+news@chiark.greenend.org.uk says...

    alan_m <junk@admac.myzen.co.uk> wrote:
    On 10/11/2021 10:31, Peter Hill wrote:


    Computerized test slots stop them messing about and bumping you in the queue for mates.

    If someone doesn't turn up then they have to sit around on their arses until the next slot?

    I'd imagine they have other repair/etc jobs to get on with.
    Although not at test-only MOT centres.

    Some independent garages that have a bit of space (eg rural ones) have doer-upper cars lurking at the back, that they work on when they have a slow day and the mechanics aren't busy. They also might have a courtesy car
    fleet they maintain. Perhaps that's what they do when they have a no-show
    or cancellation?

    Theo

    Or sweep up!

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