• Mis-Delivered Post

    From Jeff Gaines@21:1/5 to All on Sun Mar 31 12:48:44 2024
    I am just about to walk a polling card and a Tracked 48 parcel a couple of roads down to an address where the number is the same as mine and the road begins with the same letter, new postie syndrome presumably.

    What is the position of the proper recipient who hasn't received the
    tracked parcel if he/she wanted to follow it up with the sender? As far as Royal Mail is concerned it's delivered but no signature was required, it
    was just put through my letter box?

    --
    Jeff Gaines Dorset UK
    Those are my principles – and if you don’t like them, well, I have others. (Groucho Marx)

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  • From Peter Johnson@21:1/5 to All on Sun Mar 31 15:17:28 2024
    On 31 Mar 2024 12:48:44 GMT, "Jeff Gaines" <jgnewsid@outlook.com>
    wrote:


    I am just about to walk a polling card and a Tracked 48 parcel a couple of >roads down to an address where the number is the same as mine and the road >begins with the same letter, new postie syndrome presumably.

    What is the position of the proper recipient who hasn't received the
    tracked parcel if he/she wanted to follow it up with the sender? As far as >Royal Mail is concerned it's delivered but no signature was required, it
    was just put through my letter box?

    Recipient's complaint would be with the sender. Up to the sender to
    decide if he wants to stand the loss and replace the item or take it
    up with RM. I would imagine that it would be cheaper for RM to settle
    the claim than dispute it..

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  • From Roland Perry@21:1/5 to All on Mon Apr 1 08:44:20 2024
    In message <xn0ojz9jqjwmisz00z@news.individual.net>, at 12:48:44 on Sun,
    31 Mar 2024, Jeff Gaines <jgnewsid@outlook.com> remarked:

    I am just about to walk a polling card and a Tracked 48 parcel a couple
    of roads down to an address where the number is the same as mine and
    the road begins with the same letter, new postie syndrome presumably.

    What is the position of the proper recipient who hasn't received the
    tracked parcel if he/she wanted to follow it up with the sender? As far
    as Royal Mail is concerned it's delivered but no signature was
    required, it was just put through my letter box?

    Not "just", they'll have taken a photo. Which if it's the wrong door, is
    their liability.
    --
    Roland Perry

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  • From Martin Brown@21:1/5 to Roland Perry on Mon Apr 1 10:35:48 2024
    On 01/04/2024 08:44, Roland Perry wrote:
    In message <xn0ojz9jqjwmisz00z@news.individual.net>, at 12:48:44 on Sun,
    31 Mar 2024, Jeff Gaines <jgnewsid@outlook.com> remarked:

    I am just about to walk a polling card and a Tracked 48 parcel a
    couple of roads down to an address where the number is the same as
    mine and the road begins with the same letter, new postie syndrome
    presumably.

    What is the position of the proper recipient who hasn't received the
    tracked parcel if he/she wanted to follow it up with the sender? As
    far as Royal Mail is concerned it's delivered but no signature was
    required, it was just put through my letter box?

    Not "just", they'll have taken a photo. Which if it's the wrong door, is their liability.

    However, if your parcel doesn't arrive you have to inform the sender
    that the parcel was not delivered and they will try to prove that it
    was. I have had the odd one go astray not my doorstep/not my signature
    and one parcel out of three that was stolen from the delivery truck.

    His mark "X" with a finger on one of those nasty tablets is useless for
    ID since my signature on one of those looks nothing like my real one!

    Ever since Covid they have been photographing the parcel on the doorstep
    from a distance as they run away before the door is opened.

    Our regular postie is pretty good about parcels but if there is a
    temporary replacement when he's on holiday all bets are off. Very
    difficult for them on a road with no name and unnumbered houses.

    --
    Martin Brown

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  • From Roland Perry@21:1/5 to All on Wed Apr 3 20:41:37 2024
    In message <uudv5m$2dm7d$1@dont-email.me>, at 10:35:48 on Mon, 1 Apr
    2024, Martin Brown <'''newspam'''@nonad.co.uk> remarked:

    As far as Royal Mail is concerned it's delivered but no signature
    was required, it was just put through my letter box?

    Not "just", they'll have taken a photo. Which if it's the wrong
    door, is their liability.

    However, if your parcel doesn't arrive you have to inform the sender
    that the parcel was not delivered

    Of course, they aren't psychic.

    and they will try to prove that it was. I have had the odd one go
    astray not my doorstep/not my signature and one parcel out of three
    that was stolen from the delivery truck.

    Apparently there's been a spate of second division courier drivers photographing a parcel on the correct doorstep, then picking it up
    again and selling the contents down the pub.
    --
    Roland Perry

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  • From Sam Plusnet@21:1/5 to Roland Perry on Wed Apr 10 20:12:39 2024
    On 03-Apr-24 20:41, Roland Perry wrote:
    In message <uudv5m$2dm7d$1@dont-email.me>, at 10:35:48 on Mon, 1 Apr
    2024, Martin Brown <'''newspam'''@nonad.co.uk> remarked:

    As  far as Royal Mail is concerned it's delivered but no signature
    was  required, it was just put through my letter box?

     Not "just", they'll have taken a photo. Which if it's the wrong
    door, is  their liability.

    However, if your parcel doesn't arrive you have to inform the sender
    that the parcel was not delivered

    Of course, they aren't psychic.

    and they will try to prove that it was. I have had the odd one go
    astray not my doorstep/not my signature and one parcel out of three
    that was stolen from the delivery truck.

    Apparently there's been a spate of second division courier drivers photographing a parcel on the correct doorstep, then picking it up
    again and selling the contents down the pub.

    How does one collect information on something like this?

    I can believe that it happens, but it does have just a hint of
    "This bloke down the pub swears that..."

    --
    Sam Plusnet

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  • From Roland Perry@21:1/5 to All on Tue Apr 16 11:21:40 2024
    In message <HwBRN.20101$jC2.3188@fx06.ams1>, at 20:12:39 on Wed, 10 Apr
    2024, Sam Plusnet <not@home.com> remarked:
    On 03-Apr-24 20:41, Roland Perry wrote:
    In message <uudv5m$2dm7d$1@dont-email.me>, at 10:35:48 on Mon, 1 Apr
    2024, Martin Brown <'''newspam'''@nonad.co.uk> remarked:

    As  far as Royal Mail is concerned it's delivered but no signature >>>>>was  required, it was just put through my letter box?

     Not "just", they'll have taken a photo. Which if it's the wrong
    door, is  their liability.

    However, if your parcel doesn't arrive you have to inform the sender >>>that the parcel was not delivered

    Of course, they aren't psychic.

    and they will try to prove that it was. I have had the odd one go
    astray not my doorstep/not my signature and one parcel out of three
    that was stolen from the delivery truck.

    Apparently there's been a spate of second division courier drivers >>photographing a parcel on the correct doorstep, then picking it up
    again and selling the contents down the pub.

    How does one collect information on something like this?

    By complaints from customers with missing parcels, which turn up on
    social media. And then the courier company investigates.

    I can believe that it happens, but it does have just a hint of
    "This bloke down the pub swears that..."


    --
    Roland Perry

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