[Passim] I recent recounted a story of being aggressively called by a salesperson under the guise of "about your order". They called 3 times
and left no message. 4th time I caught them and after some robust interrogation it transpired they didn't have any information about my
order and were indeed only calling me to flog an extended warranty.
When I asked why they chose not to leave a message I was told "we don't
leave messages".
Since it's a wet Saturday, and I'm sorting out some contact details in advance of the shift to voip, this set me wondering.
If this outfits alleged policy is to "not leave messages" (despite my OGM asking all callers to do so), then at what point (if any) would a string
of calls from the same number with no message left become harassment ?
I can see how a vulnerable person might be very unsettled by such an occurrence. Especially if they have reason to be avoiding a violent ex or some such situation ?
My default position is that all unsolicited sales calls (and txts) are >presumed hostile until proven otherwise. This annoys the hell out of the >banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
<snip>
My default position is that all unsolicited sales calls (and txts) are<snip>
presumed hostile until proven otherwise. This annoys the hell out of the
banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
It's not just banks. I've been having medical treatment and many (but
not all) calls from the NHS want me to prove who I am. In one case the
call showed as "PRIVATE NUMBER" which nearly stopped me answering.
Good thing I didn't; it was lateish on a Friday telling my operation
would be the following Tuesday!
On 04/11/2023 14:01, Jethro_uk wrote:
[Passim] I recent recounted a story of being aggressively called by a salesperson under the guise of "about your order". They called 3 times
and left no message. 4th time I caught them and after some robust interrogation it transpired they didn't have any information about my
order and were indeed only calling me to flog an extended warranty.
When I asked why they chose not to leave a message I was told "we don't leave messages".
Since it's a wet Saturday, and I'm sorting out some contact details in advance of the shift to voip, this set me wondering.
If this outfits alleged policy is to "not leave messages" (despite my OGM asking all callers to do so), then at what point (if any) would a string
of calls from the same number with no message left become harassment ?
My outgoing message is cunningly timed so that for most of the
autodialer spam calls I Only get ".. press 9 to opt out" quite a lot now
drop the line immediately when an answerphone picks up. Before I
extended the msg my answerphone quickly filled up with sales spam calls.
Scottish Power left me zillions of null messages before I finally picked
up one of their sales calls - they wanted me to have a smart meter
installed. The log showed it was them leaving all the null messages so a policy of not leaving messages seems quite common. Realistically they
are probably correct in assuming that no one will ever ring them back!
I can see how a vulnerable person might be very unsettled by such an occurrence. Especially if they have reason to be avoiding a violent ex or some such situation ?
My default position is that all unsolicited sales calls (and txts) are presumed hostile until proven otherwise. This annoys the hell out of the banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
Almost all sales calls can be safely assumed to be for the benefit of
the callers sales bonus and to your disadvantage. If people took a
harder line towards them then they might eventually die out.
I did get a genuine one recently from EE offering me double data (and
looking a gift horse in the mouth I double checked online that it really
was them and a genuine offer before snapping their hand off). It came
from a funny number 1122 which was neither BT nor EE's normal one.
--
Martin Brown
<snip>
My default position is that all unsolicited sales calls (and txts) are >presumed hostile until proven otherwise. This annoys the hell out of the >banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
<snip>
It's not just banks. I've been having medical treatment and many (but
not all) calls from the NHS want me to prove who I am. In one case the
call showed as "PRIVATE NUMBER" which nearly stopped me answering.
Good thing I didn't; it was lateish on a Friday telling my operation
would be the following Tuesday!
<snip>
My default position is that all unsolicited sales calls (and txts) are<snip>
presumed hostile until proven otherwise. This annoys the hell out of the
banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
It's not just banks. I've been having medical treatment and many (but
not all) calls from the NHS want me to prove who I am. In one case the
call showed as "PRIVATE NUMBER" which nearly stopped me answering.
Good thing I didn't; it was lateish on a Friday telling my operation
would be the following Tuesday!
On 05/11/2023 12:50, Graham Harrison wrote:
<snip>
My default position is that all unsolicited sales calls (and txts) are<snip>
presumed hostile until proven otherwise. This annoys the hell out of the >>> banks since their opening line after calling my number is "prove to us
who you are?" my response is "not until you prove to me who you are".
It's not just banks. I've been having medical treatment and many (but
not all) calls from the NHS want me to prove who I am. In one case the
call showed as "PRIVATE NUMBER" which nearly stopped me answering.
Good thing I didn't; it was lateish on a Friday telling my operation
would be the following Tuesday!
NHS always block CLID as policy so you have to be aware of that.
On 6 Nov 2023 at 09:13:49 GMT, "Martin Brown" <'''newspam'''@nonad.co.uk> wrote:
On 05/11/2023 12:50, Graham Harrison wrote:
<snip>
My default position is that all unsolicited sales calls (and txts) are >>>> presumed hostile until proven otherwise. This annoys the hell out of the >>>> banks since their opening line after calling my number is "prove to us >>>> who you are?" my response is "not until you prove to me who you are".<snip>
It's not just banks. I've been having medical treatment and many (but
not all) calls from the NHS want me to prove who I am. In one case the
call showed as "PRIVATE NUMBER" which nearly stopped me answering.
Good thing I didn't; it was lateish on a Friday telling my operation
would be the following Tuesday!
NHS always block CLID as policy so you have to be aware of that.
A policy which, typically, is decades out of date, especially since the marginal cost of dialling a presentation number with an informative recorded message is zero for most people, nowadays.
How about blocking calls from overseas...
On 06/11/2023 11:58, sid wrote:
How about blocking calls from overseas...
All I can block is calls that _claim_ to be from overseas. I've had
obvious scam calls (impenetrable accent, long delays, you name it) with
a faked UK caller ID.
I'm also glad to see I'm not the only one asking my bank to prove to me
who they are. Why doesn't the penny drop?
Andy
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