• OT: selling on ebay

    From Andy Burns@21:1/5 to All on Sun Apr 7 18:05:39 2024
    Have only ever purchased before, trying to list a few items from my
    parents' house, can create the description OK, when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour, have
    turned off ghostery and uBlock for ebay, still the same.

    What gives?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to Andy Burns on Mon Apr 8 10:33:27 2024
    Andy Burns <usenet@andyburns.uk> wrote:
    Have only ever purchased before, trying to list a few items from my
    parents' house, can create the description OK, when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour, have
    turned off ghostery and uBlock for ebay, still the same.

    What gives?

    Never had that before, despite using ublock origin. Once you've uploaded,
    can you go in to edit the photos on the ebay site (crop, etc) - do they stay the solid colour or do you get the images back?

    Try a different browser? The 'random colour' thing on other websites can be due to generating a 'preview' of an image that's only one pixel high, that
    gets expanded to the full frame. Something may have gone wrong in the
    CSS/etc.

    I tend to upload photos from the mobile app because it's quicker if you've taken them with the phone: I create the listing on the mobile app, add the images, save as draft, and then go to the computer to edit it.

    I do find that once you have completed the listing on the computer and
    pressed the preview button at the bottom (the one next to the 'list now' button) the listing appears as it would but the image gallery doesn't work,
    so you can only see the first image but not scroll through them. When you
    do the actual listing the images work, and you can go back and edit the
    listing if something isn't right.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From alan_m@21:1/5 to Theo on Mon Apr 8 11:16:23 2024
    On 08/04/2024 10:33, Theo wrote:

    Try a different browser? The 'random colour' thing on other websites can be due to generating a 'preview' of an image that's only one pixel high, that gets expanded to the full frame.

    I applied for my bus pass on-line and uploaded a photo. The web page
    gave a preview - it was my whole face but with such a poor resolution it
    looked as crime watch had doctored it to make me anonymous. Luckily when
    the credit card size pass arrived it had a fairly high resolution photo. :)

    --
    mailto : news {at} admac {dot} myzen {dot} co {dot} uk

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Ottavio Caruso@21:1/5 to All on Mon Apr 8 14:12:20 2024
    Am 07/04/2024 um 18:05 schrieb Andy Burns:
    Have only ever purchased before, trying to list a few items from my
    parents' house, can create the description OK, when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour, have
    turned off ghostery and uBlock for ebay, still the same.

    What gives?


    You need to upload from the app. I have never managed to upload a photo
    from the laptop.

    --
    Ottavio Caruso

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to Ottavio Caruso on Mon Apr 8 14:32:54 2024
    Ottavio Caruso <ottavio2006-usenet2012@yahoo.com> wrote:
    You need to upload from the app. I have never managed to upload a photo
    from the laptop.

    *shrug* Just tried it now and it works for me (Linux/Firefox, but I've
    used other browsers previously too).

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Thomas Prufer@21:1/5 to Andy Burns on Wed Apr 10 07:46:39 2024
    On Sun, 7 Apr 2024 18:05:39 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    Have only ever purchased before, trying to list a few items from my
    parents' house, can create the description OK, when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour, have
    turned off ghostery and uBlock for ebay, still the same.

    What gives?

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me. Taking a lower-resolution photo and then just uploading it 1:1 unedited works.

    I haven't been able to figure out just what in the edit process triggers the pastel block: there's the EXIF tags or their lack, rotation marker, diverse JPEG
    features (lossless rotation, for example), etc. It may have something to do with
    the JPEG/GIF quality setting; ISTR lower worked; don't know if that's a size issue or not. Some websites also respond to a large high-resolution photo with an error message which does *not" say "file too big", but that then turns out to
    be the problem.


    Thomas Prufer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Thomas Prufer on Wed Apr 10 19:13:42 2024
    Thomas Prufer wrote:

    Andy Burns wrote:

    when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me.

    Thanks I'm back home now, so will try it again tonight after scaling the
    image down ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Thomas Prufer@21:1/5 to Andy Burns on Thu Apr 11 08:19:58 2024
    On Wed, 10 Apr 2024 19:13:42 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    Thomas Prufer wrote:

    Andy Burns wrote:

    when I go to load photos
    (from local hard drive) the preview looks fine, but when it does the
    upload image gets replaced with a random solid pastel colour

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me.

    Thanks I'm back home now, so will try it again tonight after scaling the >image down ...


    I'd try to use a "quality" setting well under 80 first -- I couldn't quite figure out which of the settings I tried were the important ones...

    Thomas Prufer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Thomas Prufer on Mon Apr 15 18:09:32 2024
    Thomas Prufer wrote:

    Andy Burns wrote:

    when I go to load photos (from local hard drive) the preview looks
    fine, but when it does the upload image gets replaced with a random
    solid pastel colour

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me. Taking a lower-resolution photo and then just uploading it 1:1 unedited works.

    I tried loading into GIMP and
    crop very slightly
    saving with 94% quality
    remove EXIF
    rescale to 50% size
    convert jpeg to png

    none of which made any difference

    using chrome instead of firefox worked (an unfortunate trend of many
    websites)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to Andy Burns on Mon Apr 15 22:31:27 2024
    Andy Burns <usenet@andyburns.uk> wrote:
    I tried loading into GIMP and
    crop very slightly
    saving with 94% quality
    remove EXIF
    rescale to 50% size
    convert jpeg to png

    none of which made any difference

    using chrome instead of firefox worked (an unfortunate trend of many websites)

    Just try uploading the original photo to ebay directly?
    The ebay picture editor will do all those edits, and I find the workflow quicker than repeated File->Open, File->Save As in an external editor.

    (unless you strip EXIF it'll share the EXIF with ebay, but I think they re-encode everything for their purposes with no EXIF so the punters won't
    see it)

    Not had problems with Firefox myself, although not tried Windows.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Theo on Tue Apr 16 02:15:28 2024
    Theo wrote:

    Just try uploading the original photo to ebay directly?

    When I do that, the initial thumbnail is rendered correctly, but then it uploads in the background and the whole image becomes a random pastel
    colour.

    The ebay picture editor will do all those edits

    But I'm editing the pastel image ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul@21:1/5 to Andy Burns on Tue Apr 16 01:46:54 2024
    On 4/15/2024 1:09 PM, Andy Burns wrote:

    Thomas Prufer wrote:

    Andy Burns wrote:

    when I go to load photos (from local hard drive) the preview looks
    fine, but when it does the upload image gets replaced with a random
    solid pastel colour

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me. Taking a
    lower-resolution photo and then just uploading it 1:1 unedited works.

    I tried loading into GIMP and
    crop very slightly
    saving with 94% quality
    remove EXIF
    rescale to 50% size
    convert jpeg to png

    none of which made any difference

    using chrome instead of firefox worked (an unfortunate trend of many websites)


    Why not run the "file" command on it (Linux or WSL) and
    see if there is a unique property inside it.

    I was working with what I thought was a text file the other day,
    and grep would not finish scanning my text file. When I saw
    the output of "file", I knew I was sadly mistaken about my
    assumptions of text. And there appeared to be some binary
    corruption in the file, like some clusters didn't get written
    at some point. Once I edited out all the binary blunders with
    a hex editor, grep began working again.

    You've probably taken the picture with an Apple product :-)

    Another possibility is some kind of "automatic classifier"
    on the website, has rejected the picture. For any number of reasons.

    "You may include pictures, as long as they don't infringe third-party rights
    and they follow our policies, including the Feedback misuse policy, the
    Offensive materials policy, the Adult items policy, and the
    Illegal explicit content policy."

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Thomas Prufer@21:1/5 to Andy Burns on Tue Apr 16 08:45:20 2024
    On Mon, 15 Apr 2024 18:09:32 +0100, Andy Burns <usenet@andyburns.uk> wrote:


    Thomas Prufer wrote:

    Andy Burns wrote:

    when I go to load photos (from local hard drive) the preview looks
    fine, but when it does the upload image gets replaced with a random
    solid pastel colour

    It's a problem with the photo. Taking a high-resolution photo (JPEG) and editing
    it with Irfanview does *exactly* the same thing for me. Taking a
    lower-resolution photo and then just uploading it 1:1 unedited works.

    I tried loading into GIMP and
    crop very slightly
    saving with 94% quality
    remove EXIF
    rescale to 50% size
    convert jpeg to png

    none of which made any difference

    using chrome instead of firefox worked (an unfortunate trend of many >websites)

    ISTR that quality well below 94% did the trick -- 75% or so.

    Been a while: now I just scale back the number of pixels when taking the photo for ebay.

    Thomas Prufer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Paul on Wed Apr 17 08:28:17 2024
    Paul wrote:

    Andy Burns wrote:

    using chrome instead of firefox worked (an unfortunate trend of many websites)

    Latest example is my pension provider website now gives me an endless
    stream of zebra-crossings and motorbikes to identify, thankfully I can
    get past by solving the audio version.

    Why not run the "file" command on it (Linux or WSL) and
    see if there is a unique property inside it.

    original file from phone

    jug1_a.jpg: JPEG image data, JFIF standard 1.01, aspect ratio,
    density 1x1, segment length 16, Exif Standard: [TIFF image data,
    little-endian, direntries=11, manufacturer=Google, model=Pixel 5a, orientation=upper-left, xresolution=164, yresolution=172,
    resolutionunit=2, software=HDR+ 1.0.611900660zd, datetime=2024:04:07
    17:00:48, GPS-Data], baseline, precision 8, 2900x3024, components 3

    50% resize, 95% quality, EXIF stripped

    jug1_a - Copy.jpg: JPEG image data, JFIF standard 1.01, resolution
    (DPI), density 300x300, segment length 16, progressive, precision 8,
    1450x1512, components 3

    Same but as PNG

    jug1_a - Copy.png: PNG image data, 1450 x 1512, 8-bit/color RGB,
    non-interlaced

    I was working with what I thought was a text file the other day,
    and grep would not finish scanning my text file. When I saw
    the output of "file", I knew I was sadly mistaken about my
    assumptions of text. And there appeared to be some binary
    corruption in the file, like some clusters didn't get written
    at some point. Once I edited out all the binary blunders with
    a hex editor, grep began working again.

    You've probably taken the picture with an Apple product :-)

    The only Apple product I wanted was an Apple ][, from the EXIF, you'll
    see it's a Pixel5a

    Another possibility is some kind of "automatic classifier"
    on the website, has rejected the picture. For any number of reasons.

    "You may include pictures, as long as they don't infringe third-party rights
    and they follow our policies, including the Feedback misuse policy, the
    Offensive materials policy, the Adult items policy, and the
    Illegal explicit content policy."

    Multiple images of stoneware chemists jars?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul@21:1/5 to Andy Burns on Wed Apr 17 05:15:34 2024
    On 4/17/2024 3:28 AM, Andy Burns wrote:
    Paul wrote:

    Andy Burns wrote:

    using chrome instead of firefox worked (an unfortunate trend of many websites)

    Latest example is my pension provider website now gives me an endless stream of zebra-crossings and motorbikes to identify, thankfully I can get past by solving the audio version.

    Why not run the "file" command on it (Linux or WSL) and
    see if there is a unique property inside it.

    original file from phone

    jug1_a.jpg:        JPEG image data, JFIF standard 1.01, aspect ratio, density 1x1, segment length 16, Exif Standard: [TIFF image data, little-endian, direntries=11, manufacturer=Google, model=Pixel 5a, orientation=upper-left, xresolution=164,
    yresolution=172, resolutionunit=2, software=HDR+ 1.0.611900660zd, datetime=2024:04:07 17:00:48, GPS-Data], baseline, precision 8, 2900x3024, components 3

    50% resize, 95% quality, EXIF stripped

    jug1_a - Copy.jpg: JPEG image data, JFIF standard 1.01, resolution (DPI), density 300x300, segment length 16, progressive, precision 8, 1450x1512, components 3

    Same but as PNG

    jug1_a - Copy.png: PNG image data, 1450 x 1512, 8-bit/color RGB, non-interlaced

    I was working with what I thought was a text file the other day,
    and grep would not finish scanning my text file. When I saw
    the output of "file", I knew I was sadly mistaken about my
    assumptions of text. And there appeared to be some binary
    corruption in the file, like some clusters didn't get written
    at some point. Once I edited out all the binary blunders with
    a hex editor, grep began working again.

    You've probably taken the picture with an Apple product :-)

    The only Apple product I wanted was an Apple ][, from the EXIF, you'll see it's a Pixel5a

    Another possibility is some kind of "automatic classifier"
    on the website, has rejected the picture. For any number of reasons.

        "You may include pictures, as long as they don't infringe third-party rights
         and they follow our policies, including the Feedback misuse policy, the
         Offensive materials policy, the Adult items policy, and the
         Illegal explicit content policy."

    Multiple images of stoneware chemists jars?


    I read the Wiki on JFIF and can't see anything there that is an issue.
    No evidence of a non-standard pixel setup (appears to be RGB24). Your edits did a nice
    job of "cleaning" the smelly bits of the original file.

    I could not find any mention of "segment length 16" and what the
    significance of that is. I have a number of JPG pictures here
    that don't have that field.

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Paul on Wed Apr 17 10:34:41 2024
    Paul wrote:

    I read the Wiki on JFIF and can't see anything there that is an issue.
    No evidence of a non-standard pixel setup (appears to be RGB24). Your edits did a nice
    job of "cleaning" the smelly bits of the original file.

    I could not find any mention of "segment length 16" and what the
    significance of that is. I have a number of JPG pictures here
    that don't have that field.

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From SH@21:1/5 to Andy Burns on Wed Apr 17 13:13:17 2024
    On 17/04/2024 10:34, Andy Burns wrote:
    Paul wrote:

    I read the Wiki on JFIF and can't see anything there that is an issue.
    No evidence of a non-standard pixel setup (appears to be RGB24). Your
    edits did a nice
    job of "cleaning" the smelly bits of the original file.

    I could not find any mention of "segment length 16" and what the
    significance of that is. I have a number of JPG pictures here
    that don't have that field.

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.


    try the edge browser within the Sandbox app within Windows 10/11?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Thomas Prufer@21:1/5 to Andy Burns on Wed Apr 17 15:00:50 2024
    On Wed, 17 Apr 2024 10:34:41 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    Paul wrote:

    I read the Wiki on JFIF and can't see anything there that is an issue.
    No evidence of a non-standard pixel setup (appears to be RGB24). Your edits did a nice
    job of "cleaning" the smelly bits of the original file.

    I could not find any mention of "segment length 16" and what the
    significance of that is. I have a number of JPG pictures here
    that don't have that field.

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.

    Someone else had the same problem -- and no solution:

    https://community.ebay.com.au/t5/Selling/Photos-not-uploading-block-of-colour-instead/td-p/2529697

    excerpt here:

    "I upload my photos and ebay transforms the photos into blobs of solid colour for some reason.
    The photos are .jpeg, less than 1MB each, less than 1600 x 1600 and greater than
    500 x 500 pixels. As you can see they upload fine to imgur.
    Any suggestions?"

    and, no, no helpful suggestions.


    Thomas Prufer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to All on Wed Apr 17 13:18:06 2024
    SH wrote:

    Andy Burns wrote:

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.

    try the edge browser within the Sandbox app within Windows 10/11?

    It does work with Chrome, so I'd be surprised it it didn't work with Edge.

    I think Firefox vs Chrome is reaching the same point that Netscape vs InternetExplorer got to, i.e very few websites bother testing with FF
    now :-(

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to Andy Burns on Wed Apr 17 17:18:57 2024
    Andy Burns <usenet@andyburns.uk> wrote:
    SH wrote:

    Andy Burns wrote:

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.

    try the edge browser within the Sandbox app within Windows 10/11?

    It does work with Chrome, so I'd be surprised it it didn't work with Edge.

    I think Firefox vs Chrome is reaching the same point that Netscape vs InternetExplorer got to, i.e very few websites bother testing with FF
    now :-(

    https://support.mozilla.org/bm/questions/1365562

    "That stripey pattern is characteristic of turning on privacy.resistFingerprinting -- it randomizes images extracted from an HTML canvas.

    To make an exception for sites you WANT to be able to do that, after the problem occurs, look for a new icon next to the lock icon in the address
    bar. It should look a bit like a picture. Click that to manage the
    permission related to this feature. "


    I have 'privacy.resistFingerprinting' turned off and ebay works. I turn it
    on and I upload a stripey picture, if I turn it off and upload the same
    picture I get the correct image.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Theo on Wed Apr 17 18:05:22 2024
    Theo wrote:

    https://support.mozilla.org/bm/questions/1365562

    "That stripey pattern is characteristic of turning on privacy.resistFingerprinting -- it randomizes images extracted from an HTML canvas.

    Indeed I did have that setting turned on, and adding an exception
    allows it to work

    It also explains why I was getting diagonal stripey blobs instead of
    [A46] or [M1] road names on maps.

    ... thanks!

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Ottavio Caruso@21:1/5 to All on Thu Apr 18 09:49:52 2024
    Am 17/04/2024 um 17:18 schrieb Theo:
    Andy Burns <usenet@andyburns.uk> wrote:
    SH wrote:

    Andy Burns wrote:

    My conclusion is that it's firefox, I can try later with a clean
    profile, but I did already try with ublock and ghostery disabled.

    try the edge browser within the Sandbox app within Windows 10/11?

    It does work with Chrome, so I'd be surprised it it didn't work with Edge. >>
    I think Firefox vs Chrome is reaching the same point that Netscape vs
    InternetExplorer got to, i.e very few websites bother testing with FF
    now :-(

    https://support.mozilla.org/bm/questions/1365562

    "That stripey pattern is characteristic of turning on privacy.resistFingerprinting -- it randomizes images extracted from an HTML canvas.

    To make an exception for sites you WANT to be able to do that, after the problem occurs, look for a new icon next to the lock icon in the address
    bar. It should look a bit like a picture. Click that to manage the permission related to this feature. "


    I have 'privacy.resistFingerprinting' turned off and ebay works. I turn it on and I upload a stripey picture, if I turn it off and upload the same picture I get the correct image.

    Theo

    'privacy.resistFingerprinting' is stupid. It doesn't really anonymize
    your browsing and it just breaks websites.

    --
    Ottavio Caruso

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)