Right I have a PC that randomly locks up and freezes. Ctrl - Alt - DelMicrosoft's suggestions here ...
does not work, only the reset button on the PC.
Is there any logging software or event logs I can delve into to try and diagnose the trouble?
I had recently upgraded from 2 sticks of 16 GB ram (32GB) to 4 sticks of
32 GB ram (128 GB)
1st) and the 2nd one is used as a backup drive by Win 11 every Sunday to
back up the first M2 drive
It was after this than the freezing issues started to occur.
I have already run Win 11's own Memory tester and that found no issues.
On 25/05/2023 10:11, Adrian Caspersz wrote:
On 24/05/2023 11:01, SH wrote:
Microsoft's suggestions here ...
Right I have a PC that randomly locks up and freezes. Ctrl - Alt -
Del does not work, only the reset button on the PC.
https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/windows-based-computer-freeze-troubleshooting
Is there any logging software or event logs I can delve into to try
and diagnose the trouble?
Depends how deep you want to go.
On another machine you could install something to that periodically
collects logs, and install an agent on the machine itself to send them.
https://www.rsyslog.com/windows-agent/
That sounds interesting.
Or you could go and do the whole enterprise thing and install Splunk,
which has a free version and a head-spinning learning curve. I
painfully use it for work.
Mmmnn a plan B!
I had recently upgraded from 2 sticks of 16 GB ram (32GB) to 4 sticks
of 32 GB ram (128 GB)
Back in the day, my first 286 PC had a dizzy 1MB of memory...
Yes I can remember having a Pentium 90MHz CPU in 1994 that had 4MB ram
as 4 x 1MB SIMMS). I can remember upgrading that to 32 MB ( 4 x 8MB
SIMMS) and how excited I was about the upgrade and the bragging rights
it gave me for a litter while!
and put in a 2nd M2 flash (same make and model as the
1st) and the 2nd one is used as a backup drive by Win 11 every Sunday
to back up the first M2 drive
It was after this than the freezing issues started to occur.
I have already run Win 11's own Memory tester and that found no issues.
Hmmm, my 2 cents suspicion is on the memory upgrade.
Even though the RAM passed the Windows memory tester?
What motherboard, what chipset, what rank are the modules? You might
be hitting limits.
Asus Z490 Prime Mobo
Processor is Intel i5 10400CPU 2.9 GHz
The old memory is 2 sticks of Corsair Vengeance LPX CMK32GX4M2B32 and
the new memory is 4 sticks of Corsair Vengeance LPX CMK64GX4M2E32.
The original and the 2nd SSD is Samsung 970 EVO Plus NVME M.2 SSD
https://uk.crucial.com/support/articles-faq-memory/what-is-a-memory-rank
Are these particular ram memory modules on the validation list for th
motherboard?.
Yes they are.
May be worth checking with the MB manufacturer, also finding out
whether any BIOS settings might help, or if the BIOS itself has a
later upgrade that fixes it.
I had to upgrade the bios before I could upgrade from Win 10 to Win 11
to get TPM support. So its a very recent BIOS.
On 24/05/2023 11:01, SH wrote:
Microsoft's suggestions here ...
Right I have a PC that randomly locks up and freezes. Ctrl - Alt - Del
does not work, only the reset button on the PC.
https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/windows-based-computer-freeze-troubleshooting
Is there any logging software or event logs I can delve into to try
and diagnose the trouble?
Depends how deep you want to go.
On another machine you could install something to that periodically
collects logs, and install an agent on the machine itself to send them.
https://www.rsyslog.com/windows-agent/
Or you could go and do the whole enterprise thing and install Splunk,
which has a free version and a head-spinning learning curve. I painfully
use it for work.
I had recently upgraded from 2 sticks of 16 GB ram (32GB) to 4 sticks
of 32 GB ram (128 GB)
Back in the day, my first 286 PC had a dizzy 1MB of memory...
and put in a 2nd M2 flash (same make and model as the
1st) and the 2nd one is used as a backup drive by Win 11 every Sunday
to back up the first M2 drive
It was after this than the freezing issues started to occur.
I have already run Win 11's own Memory tester and that found no issues.
Hmmm, my 2 cents suspicion is on the memory upgrade.
What motherboard, what chipset, what rank are the modules? You might be hitting limits.
https://uk.crucial.com/support/articles-faq-memory/what-is-a-memory-rank
Are these particular ram memory modules on the validation list for th > motherboard?.
May be worth checking with the MB manufacturer, also finding out whether
any BIOS settings might help, or if the BIOS itself has a later upgrade
that fixes it.
Hmmm, my 2 cents suspicion is on the memory upgrade.
Even though the RAM passed the Windows memory tester?
What motherboard, what chipset, what rank are the modules? You might
be hitting limits.
Asus Z490 Prime Mobo
Processor is Intel i5 10400CPU 2.9 GHz
The old memory is 2 sticks of Corsair Vengeance LPX CMK32GX4M2B32 and
the new memory is 4 sticks of Corsair Vengeance LPX CMK64GX4M2E32.
The original and the 2nd SSD is Samsung 970 EVO Plus NVME M.2 SSD
https://uk.crucial.com/support/articles-faq-memory/what-is-a-memory-rank >>>
Are these particular ram memory modules on the validation list for th
motherboard?.
Yes they are.
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