• Tesco shopping errors on PC but not on phone

    From Mike Halmarack@21:1/5 to All on Tue Apr 5 15:55:02 2022
    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure
    connection failed" when attempting to Checkout, or freeze right at the
    last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled
    Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jaimie Vandenbergh@21:1/5 to mikehalmarack@gmail.com on Tue Apr 5 15:32:54 2022
    On 5 Apr 2022 at 15:55:02 BST, "Mike Halmarack"
    <mikehalmarack@gmail.com> wrote:

    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure connection failed" when attempting to Checkout, or freeze right at the
    last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled
    Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    Got any privacy/adblockers/antimalware type stuff enabled on the PC?

    Try a blank new profile in FF/Chrome and see what happens.

    Cheers - Jaimie
    --
    C makes it easy to shoot yourself in the foot; C++
    makes it harder, but when you do, it blows away
    your whole leg.
    -- Bjarne Stroustrup

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jaimie Vandenbergh@21:1/5 to jaimie@usually.sessile.org on Tue Apr 5 15:35:14 2022
    On 5 Apr 2022 at 16:32:54 BST, "Jaimie Vandenbergh" <jaimie@usually.sessile.org> wrote:

    On 5 Apr 2022 at 15:55:02 BST, "Mike Halmarack"
    <mikehalmarack@gmail.com> wrote:

    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure
    connection failed" when attempting to Checkout, or freeze right at the
    last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled
    Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    Got any privacy/adblockers/antimalware type stuff enabled on the PC?

    I meant in the browser plugins etc, thus:

    Try a blank new profile in FF/Chrome and see what happens.

    but also applies for external AV/AM and stuff like PiHole, eg if you
    have Malwarebytes live scanner or anything else that might chop off a
    network connection that it thinks is a bad idea, but Tesco rely on
    (whether for actual functionality or horrible tracking isn't really
    important).

    Cheers - Jaimie

    --
    Imagine how happy you might be if you spent less time
    imagining how happy you might be.
    -- j comeau, a softer world

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From The Other John@21:1/5 to Mike Halmarack on Tue Apr 5 16:14:41 2022
    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I
    suspect it's something to do with privacy settings in FF.

    --
    TOJ.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jaimie Vandenbergh@21:1/5 to The Other John on Tue Apr 5 16:15:26 2022
    On 5 Apr 2022 at 17:14:41 BST, "The Other John" <nomail@home.org> wrote:

    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I suspect it's something to do with privacy settings in FF.

    It might be - but not in Chrome, which is by an advertising company :)

    Cheers - Jaimie
    --
    "The time you enjoy wasting is not wasted"
    -- Bertrand Russell

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Robin@21:1/5 to The Other John on Tue Apr 5 17:24:44 2022
    On 05/04/2022 17:14, The Other John wrote:
    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I suspect it's something to do with privacy settings in FF.


    I use FF successfully for Tesco online shopping - but do indeed have to
    allow a lot scripts/trackers/other stuff.

    And like so many others Tesco seem to be focusing on developing their
    app. E.g. the ability to check stock in stores is only offered on the app.

    --
    Robin
    reply-to address is (intended to be) valid

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Halmarack@21:1/5 to jaimie@usually.sessile.org on Wed Apr 6 07:15:42 2022
    On 5 Apr 2022 15:32:54 GMT, Jaimie Vandenbergh
    <jaimie@usually.sessile.org> wrote:

    On 5 Apr 2022 at 15:55:02 BST, "Mike Halmarack"
    <mikehalmarack@gmail.com> wrote:

    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure
    connection failed" when attempting to Checkout, or freeze right at the
    last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled
    Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    Got any privacy/adblockers/antimalware type stuff enabled on the PC?

    Some, although I'll see if I can turn it off next time I go shopping.
    I have uninstalled malwarebytes but still have it's folders and files
    in my users directory, so I don't know the possible effect of that.
    Kaspersky too come to that

    Try a blank new profile in FF/Chrome and see what happens.

    Thanks, I tried that. It didn't seem to have any effect.
    Cheers - Jaimie

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Halmarack@21:1/5 to Robin on Wed Apr 6 07:24:10 2022
    On Tue, 5 Apr 2022 17:24:44 +0100, Robin <rbw@outlook.com> wrote:

    On 05/04/2022 17:14, The Other John wrote:
    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I
    suspect it's something to do with privacy settings in FF.


    I use FF successfully for Tesco online shopping - but do indeed have to
    allow a lot scripts/trackers/other stuff.

    I haven't been too aware of the need to make extra allowances for
    Tesco access before. And the thing is, ithe site is accessible as
    often as not with the same old settings.

    And like so many others Tesco seem to be focusing on developing their
    app. E.g. the ability to check stock in stores is only offered on the app.

    That's interesting, although I have a strong (possibly illogical)
    aversion to perform financial activities on my phone.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Halmarack@21:1/5 to nomail@home.org on Wed Apr 6 07:18:20 2022
    On Tue, 5 Apr 2022 16:14:41 -0000 (UTC), The Other John
    <nomail@home.org> wrote:

    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I >suspect it's something to do with privacy settings in FF.

    Sounds like a possible reason to use Edge for the first time.
    Up until now all my efforts have been to delete it.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Robin@21:1/5 to Mike Halmarack on Wed Apr 6 09:49:04 2022
    On 06/04/2022 07:24, Mike Halmarack wrote:
    On Tue, 5 Apr 2022 17:24:44 +0100, Robin <rbw@outlook.com> wrote:

    On 05/04/2022 17:14, The Other John wrote:
    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I
    suspect it's something to do with privacy settings in FF.


    I use FF successfully for Tesco online shopping - but do indeed have to
    allow a lot scripts/trackers/other stuff.

    I haven't been too aware of the need to make extra allowances for
    Tesco access before. And the thing is, ithe site is accessible as
    often as not with the same old settings.

    I agree about stability of settings: I just log in.

    And like so many others Tesco seem to be focusing on developing their
    app. E.g. the ability to check stock in stores is only offered on the app.

    That's interesting, although I have a strong (possibly illogical)
    aversion to perform financial activities on my phone.

    No need to enter any financial info. in order to use the app to check
    stock. And the shopping list now even tells you which aisle stuff is in
    which can help those of us whose memory isn't as good as (we think) it
    was :(

    --
    Robin
    reply-to address is (intended to be) valid

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From wasbit@21:1/5 to Mike Halmarack on Wed Apr 6 09:53:24 2022
    "Mike Halmarack" <mikehalmarack@gmail.com> wrote in message news:pmbq4hd7sb8okp8uu8h6u689pdbqvqbvcq@4ax.com...
    On 5 Apr 2022 15:32:54 GMT, Jaimie Vandenbergh
    <jaimie@usually.sessile.org> wrote:

    On 5 Apr 2022 at 15:55:02 BST, "Mike Halmarack"
    <mikehalmarack@gmail.com> wrote:

    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure
    connection failed" when attempting to Checkout, or freeze right at the
    last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled
    Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    Got any privacy/adblockers/antimalware type stuff enabled on the PC?

    Some, although I'll see if I can turn it off next time I go shopping.
    I have uninstalled malwarebytes but still have it's folders and files
    in my users directory, so I don't know the possible effect of that.
    Kaspersky too come to that

    Try a blank new profile in FF/Chrome and see what happens.

    Thanks, I tried that. It didn't seem to have any effect.

    Reporting what you haven't got in the way of anti malware or anti virus
    isn't as helpful as saying what you do have.
    FYI, Malwarebytes has both a commercial & a free version. The free version
    is 'Resident' (on all the time) for one month then reverts to being an 'on demand' scanner. The on demand version can stay installed without causing conflicts with other similar programmes.

    --
    Regards
    wasbit

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Halmarack@21:1/5 to wasbitRemove@hotmailt.com on Wed Apr 6 13:43:22 2022
    On Wed, 6 Apr 2022 09:53:24 +0100, "wasbit"
    <wasbitRemove@hotmailt.com> wrote:

    "Mike Halmarack" <mikehalmarack@gmail.com> wrote in message >news:pmbq4hd7sb8okp8uu8h6u689pdbqvqbvcq@4ax.com...
    On 5 Apr 2022 15:32:54 GMT, Jaimie Vandenbergh
    <jaimie@usually.sessile.org> wrote:

    On 5 Apr 2022 at 15:55:02 BST, "Mike Halmarack"
    <mikehalmarack@gmail.com> wrote:

    For some months now attempting to complete an online Tesco shop is
    (too often) periodically met with errors. This is when using either
    Firefox or Chrome on one of several PC.
    Until today I just grinned and kept trying until it came right.
    Often the process will freeze during sign in, or throw up a " secure
    connection failed" when attempting to Checkout, or freeze right at the >>>> last after entering the Visa security code.

    This has been my variety of experiences most of this afternoon.

    For the first time I then reluctantly tried it on the smartphone and
    it went through perfectly at first attempt.
    This phone is using WiFi through the same network router as the cabled >>>> Pcs.
    I suppose it could be a coincidence but I don't think it is.
    Any suggestions?

    Got any privacy/adblockers/antimalware type stuff enabled on the PC?

    Some, although I'll see if I can turn it off next time I go shopping.
    I have uninstalled malwarebytes but still have it's folders and files
    in my users directory, so I don't know the possible effect of that.
    Kaspersky too come to that

    Try a blank new profile in FF/Chrome and see what happens.

    Thanks, I tried that. It didn't seem to have any effect.

    Reporting what you haven't got in the way of anti malware or anti virus
    isn't as helpful as saying what you do have.

    What I have got is easier to explain.
    I like simple solutions, they suit my brain capacity. This may be the
    only justification from leaping on one Net based opinion that these
    days all a Win 10 user needs by way of anti virus/malware security is
    Windows Defender. Disabuse me of this belief if you must.

    FYI, Malwarebytes has both a commercial & a free version. The free version
    is 'Resident' (on all the time) for one month then reverts to being an 'on >demand' scanner. The on demand version can stay installed without causing >conflicts with other similar programmes.

    That's reassuring. Next time I install it I'll leave it be.
    --

    Mike

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Halmarack@21:1/5 to Robin on Wed Apr 6 13:45:36 2022
    On Wed, 6 Apr 2022 09:49:04 +0100, Robin <rbw@outlook.com> wrote:

    On 06/04/2022 07:24, Mike Halmarack wrote:
    On Tue, 5 Apr 2022 17:24:44 +0100, Robin <rbw@outlook.com> wrote:

    On 05/04/2022 17:14, The Other John wrote:
    On Tue, 05 Apr 2022 15:55:02 +0100, Mike Halmarack wrote:

    Any suggestions?

    I had that problem with FF so I tried Edge and it worked perfectly. I >>>> suspect it's something to do with privacy settings in FF.


    I use FF successfully for Tesco online shopping - but do indeed have to
    allow a lot scripts/trackers/other stuff.

    I haven't been too aware of the need to make extra allowances for
    Tesco access before. And the thing is, ithe site is accessible as
    often as not with the same old settings.

    I agree about stability of settings: I just log in.

    And like so many others Tesco seem to be focusing on developing their
    app. E.g. the ability to check stock in stores is only offered on the app. >>
    That's interesting, although I have a strong (possibly illogical)
    aversion to perform financial activities on my phone.

    No need to enter any financial info. in order to use the app to check
    stock. And the shopping list now even tells you which aisle stuff is in >which can help those of us whose memory isn't as good as (we think) it
    was :(

    I can relate to that.
    --

    Mike

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)