• File Permissions - QNAP T451

    From Jeff Gaines@21:1/5 to All on Tue Mar 29 20:50:07 2022
    I have been getting an error message in my backup log for a while and I
    have been trying to discover the issue.

    My main PC (Win 8.1) machine backs up to my QNAP overnight using SmartSync
    Pro 4 and for one zip file and the extracted mp3 it won't copy it to the
    QNAP saying "Access is Denied". I have tried to copy the files using
    Windows File Manager with the same result. Backup of the main data
    directory is fine and the log shows several files backed up OK. I have
    also tried to copy a completely different file with the same result.

    File permissions is a black art to me but it seems that on the QNAP I
    don't have permission to write to a directory. Does that make sense? Since
    it is happening with other files as mentioned above it seems likely I need
    to change my permission (or something?) on the QNAP, not on the file.

    Can anybody steer me as to what I need to investigate please? With Windows
    I can usually resolve something like this using "Take Ownership".

    Many thanks.

    --
    Jeff Gaines Dorset UK
    I take full responsibility for what happened - that is why the person that
    was responsible went immediately.
    (Gordon Brown, April 2009)

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  • From Adrian Caspersz@21:1/5 to Jeff Gaines on Tue Mar 29 23:48:41 2022
    On 29/03/2022 21:50, Jeff Gaines wrote:

    I have been getting an error message in my backup log for a while and I
    have been trying to discover the issue.

    My main PC (Win 8.1) machine backs up to my QNAP overnight using
    SmartSync Pro 4 and for one zip file and the extracted mp3 it won't copy
    it to the QNAP saying "Access is Denied".

    Antivirus kicking in?

    --
    Adrian C

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jeff Gaines@21:1/5 to Gaines on Tue Mar 29 22:22:07 2022
    On 29/03/2022 in message <xn0nfyfhslnyfs002@news.individual.net> Jeff
    Gaines wrote:

    Can anybody steer me as to what I need to investigate please? With Windows
    I can usually resolve something like this using "Take Ownership".

    Sorry to follow up my own post.

    I copied the files to a freshly formatted (Fat 32) thumbdrive to try and
    clean any permissions off but they wouldn't copy from there to the QNAP.

    I have asked in the QNAP forum and they are stumped!

    --
    Jeff Gaines Dorset UK
    If you ever find something you like buy a lifetime supply because they
    will stop making it

    --- SoupGate-Win32 v1.05
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  • From Jeff Gaines@21:1/5 to Caspersz on Wed Mar 30 07:38:42 2022
    On 29/03/2022 in message <jahgm9Fo9iiU1@mid.individual.net> Adrian
    Caspersz wrote:

    On 29/03/2022 21:50, Jeff Gaines wrote:

    I have been getting an error message in my backup log for a while and I >>have been trying to discover the issue.

    My main PC (Win 8.1) machine backs up to my QNAP overnight using
    SmartSync Pro 4 and for one zip file and the extracted mp3 it won't copy
    it to the QNAP saying "Access is Denied".

    Antivirus kicking in?

    I know Abba's Andante, Andante is not to everybody's taste but to call it
    a virus :-)

    --
    Jeff Gaines Dorset UK
    Every day is a good day for chicken, unless you're a chicken.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Raj Kundra@21:1/5 to Jeff Gaines on Wed Mar 30 09:34:36 2022
    On 30/03/2022 08:38, Jeff Gaines wrote:
    On 29/03/2022 in message <jahgm9Fo9iiU1@mid.individual.net> Adrian
    Caspersz wrote:

    On 29/03/2022 21:50, Jeff Gaines wrote:

    I have been getting an error message in my backup log for a while
    and I  have been trying to discover the issue.

    My main PC (Win 8.1) machine backs up to my QNAP overnight using 
    SmartSync Pro 4 and for one zip file and the extracted mp3 it won't
    copy  it to the QNAP saying "Access is Denied".

    Antivirus kicking in?

    I know Abba's Andante, Andante is not to everybody's taste but to call
    it a virus :-)

    Just copy it somewhere, rename it and try.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Adrian Caspersz@21:1/5 to Jeff Gaines on Wed Mar 30 12:11:05 2022
    On 30/03/2022 08:38, Jeff Gaines wrote:

    I know Abba's Andante, Andante is not to everybody's taste but to call
    it a virus :-)


    Heh, earworm? ... :)


    In a command prompt, try the icacls command on the file. Compare the
    access listed with that for another file. Anything strange?

    https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/icacls


    --
    Adrian C

    --- SoupGate-Win32 v1.05
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  • From Jeff Gaines@21:1/5 to Gaines on Wed Mar 30 16:54:10 2022
    On 29/03/2022 in message <xn0nfyfhslnyfs002@news.individual.net> Jeff
    Gaines wrote:

    I have been getting an error message in my backup log for a while and I
    have been trying to discover the issue.

    Success!

    It was a permission issue, the particular directory was read only for
    everybody except an administrator. I've changed it to r/w for everybody although I suppose that has its dangers but I'll have to think that
    through separately.

    --
    Jeff Gaines Dorset UK
    I've been through the desert on a horse with no name.
    It was a right bugger to get him back when he ran off.

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