• Screw up!!

    From Dan@21:1/5 to All on Sat Mar 5 18:04:04 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.
    Above forum asked to verify email. Nothing happens. Rang up tech
    support on 150. They looked at their end, then I could access above
    forum.
    Good then... see below



    and a @blueyonder.co.uk email which I access via Firefox. Well, I
    could do so. Then today, it keeps on saying:
    "We didn't recognise the username or password you entered. Please try
    again.".
    Eventually tech support said my new email is my Yahoo one. I told them
    why should I want to access my Yahoo on my @blueyonder.co.uk on VM
    email log in?? When separately I can
    access Yahoo web-email (send - receive is fine).
    They then said they can change my webmail (@blueyonder.co.uk)
    password. It went through... guess what?
    Still "We didn't recognise the username or password you entered.
    Please try again."
    They said I can setup another @blueyonder.co.uk account. I replied
    that why should I lose all my emails??
    Now VM is saying that secondary support is looking into this and can 5
    working days.

    Now https://community.virginmedia.com/ is asking to verify my Yahoo
    email that I used to register with them again.
    But I never get a verification link sent to me!!
    "Try again later". Waited a few hours. Nothing.


    These indian so called "tech support" are worthless.

    Community fibre were offering a 1 Gigabit connection for 25 per month
    with no price increase. I wish I took the offer up.
    I am currently on 200 Mbit down, 20 up.
    Getting 200 down and 22-22 up.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Graham J@21:1/5 to Dan on Sat Mar 5 18:20:34 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    Dan wrote:
    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.


    [snip]

    Why not set up your own domain name and email hosting with a reputable supplier?


    --
    Graham J

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Dan@21:1/5 to All on Sat Mar 5 18:49:05 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    On Sat, 5 Mar 2022 18:20:34 +0000, Graham J <nobody@nowhere.co.uk>
    wrote:

    Dan wrote:
    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.


    [snip]

    Why not set up your own domain name and email hosting with a reputable >supplier?


    Graham,

    I have, but my Yahoo email is used for general non family stuff.
    VM, is just too well known to family.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Oliver@21:1/5 to Dan on Sat Mar 5 22:37:57 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    On 05/03/2022 18:04, Dan wrote:
    https://community.virginmedia.com/
    {snipped but read}

    Last few times I asked for support from VM I got much more help from the "digital team" on Twitter. Because they as "digital" only they do not
    use the phone but they opened up a chat facility on my desktop when appropriate.

    --
    Oliver

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Rob S@21:1/5 to All on Sun Mar 6 02:13:41 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    Dan after much deep thought made the following comment/s within free.virginmedia.discussion.general news:le972htkq6pd4rj7abrk6l050t0u1ue7po@4ax.com:

    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.
    Above forum asked to verify email. Nothing happens. Rang up tech
    support on 150. They looked at their end, then I could access above
    forum.
    Good then... see below

    <Gibberish snipage>

    They said I can setup another @blueyonder.co.uk account.

    You haven't been able to create new @blueyoner.co.uk email accounts since
    the VM rebranding in 2006.


    I replied that why should I lose all my emails??


    You can keep your existing primary @blueyonder.co.uk email and create an
    extra 9 @virginmedia.com email accounts.

    VM > sign in > my profile > manage accounts > create new account


    --
    Rob
    Never underestimate the fool

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Dan@21:1/5 to info@invalidemail.co.uk on Sun Mar 6 09:36:24 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    On Sun, 6 Mar 2022 02:13:41 -0000 (UTC), Rob S
    <info@invalidemail.co.uk> wrote:

    Dan after much deep thought made the following comment/s within >free.virginmedia.discussion.general >news:le972htkq6pd4rj7abrk6l050t0u1ue7po@4ax.com:

    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.
    Above forum asked to verify email. Nothing happens. Rang up tech
    support on 150. They looked at their end, then I could access above
    forum.
    Good then... see below

    <Gibberish snipage>

    They said I can setup another @blueyonder.co.uk account.

    You haven't been able to create new @blueyoner.co.uk email accounts since
    the VM rebranding in 2006.


    I replied that why should I lose all my emails??


    You can keep your existing primary @blueyonder.co.uk email and create an >extra 9 @virginmedia.com email accounts.

    VM > sign in > my profile > manage accounts > create new account


    Twitter: I will look into this.
    "VM > sign in > my profile > manage accounts > create new account"
    I sadly cannot even sign into this.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David Wade@21:1/5 to Dan on Sun Mar 6 13:38:01 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    On 05/03/2022 18:49, Dan wrote:
    On Sat, 5 Mar 2022 18:20:34 +0000, Graham J <nobody@nowhere.co.uk>
    wrote:

    Dan wrote:
    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.


    [snip]

    Why not set up your own domain name and email hosting with a reputable
    supplier?


    Graham,

    I have, but my Yahoo email is used for general non family stuff.
    VM, is just too well known to family.


    Yahoo mail can be pretty useless for signing up to things. The Spam
    filters juts chuck away lots of stuff, without putting in the SPAM
    folder and I guess so many people mark messages from Virgin as SPAM they
    just throw it all away.

    So its pointless complaining to Virgin that Yahoo bins their e-mails,
    you need to complain to Yahoo or ditch it for a supplier who passes more
    mail through.

    I see AOL and SKY also do the same (you will have to stick the URL back)

    https://community.virginmedia.com/t5/Email/emails-not-getting-to-yahoo-email-address/td-p/4874314

    my observation is that its easy to design an e-mail system that is SPAM
    free, just reject all e-mails....
    .

    Dave

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Dan@21:1/5 to All on Sun Mar 6 17:34:05 2022
    XPost: free.virginmedia.discussion.general, uk.telecom.broadband

    On Sun, 6 Mar 2022 13:38:01 +0000, David Wade <g4ugm@dave.invalid>
    wrote:

    On 05/03/2022 18:49, Dan wrote:
    On Sat, 5 Mar 2022 18:20:34 +0000, Graham J <nobody@nowhere.co.uk>
    wrote:

    Dan wrote:
    https://community.virginmedia.com/
    I setup a log in for the above. It asked for an email. I use a Yahoo
    webmail for non-shopping duties.


    [snip]

    Why not set up your own domain name and email hosting with a reputable
    supplier?


    Graham,

    I have, but my Yahoo email is used for general non family stuff.
    VM, is just too well known to family.


    Yahoo mail can be pretty useless for signing up to things. The Spam
    filters juts chuck away lots of stuff, without putting in the SPAM
    folder and I guess so many people mark messages from Virgin as SPAM they
    just throw it all away.

    So its pointless complaining to Virgin that Yahoo bins their e-mails,
    you need to complain to Yahoo or ditch it for a supplier who passes more
    mail through.

    I see AOL and SKY also do the same (you will have to stick the URL back)

    https://community.virginmedia.com/t5/Email/emails-not-getting-to-yahoo-email-address/td-p/4874314

    my observation is that its easy to design an e-mail system that is SPAM
    free, just reject all e-mails....
    .

    Dave


    Agree. But I actually got onto their online community after asking
    again for a verification email.
    Ended up in my spam folder.
    Now I am waiting for VM to sort out my web mail.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)