Good afternoon all, I need to stop eating for a while so I thought I'd ask a couple of computer related techy questions!something of that ilk, opened the back door of his van and got my package out. If I hadn't seen him it would be back at a depot somewhere. I want to communicate with Amazon about this and the Amazon chat bot/human has given me an email address allegedly
Firstly I had a frustrating online chat with an alleged human at Amazon yesterday about a courier who walked up my path, reached the front door then turned round and went back to his van. I dashed out as I was expecting a delivery and he said "oh" or
Second one is I would like a computer case that has removable hard drives accessible through individual doors on the front, preferably with a back plane so drives can be slid in and out, something like this (link is to Amazon.com):
https://www.amazon.com/Generic-ZhenLoong-Computer-Workstation-backplane/dp/B0DH4LYCFK
Ali Express has some but shipping is as much or more as the case! Don't mind a used server to strip down as long as it will take an ATX board.
Happy New Year!
Good afternoon all, I need to stop eating for a while so I thought I'd ask
a couple of computer related techy questions!
Firstly I had a frustrating online chat with an alleged human at Amazon yesterday about a courier who walked up my path, reached the front door
then turned round and went back to his van. I dashed out as I was
expecting a delivery and he said "oh" or something of that ilk, opened the back door of his van and got my package out. If I hadn't seen him it would
be back at a depot somewhere. I want to communicate with Amazon about this and the Amazon chat bot/human has given me an email address allegedly for customer service. I wanted the transcript but apparently I have to go back
to chat and read it. Is there a way of down-loading it does anybody know?
I suspect it's a template with the conversation held on a database so the answer is probably "no". In the meantime I printed the screen, scrolled
down, printed the screen etc. and have 5 x .pngs of it.
Second one is I would like a computer case that has removable hard drives accessible through individual doors on the front, preferably with a back plane so drives can be slid in and out, something like this (link is to Amazon.com):
https://www.amazon.com/Generic-ZhenLoong-Computer-Workstation-backplane/dp/B0DH4LYCFK
Ali Express has some but shipping is as much or more as the case! Don't
mind a used server to strip down as long as it will take an ATX board.
Happy New Year!
<div id="editor" contenteditable="false">I use these for individual drives:
https://www.ebay.co.uk/itm/135248200895?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=aanqhb1-saw&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY
</div>
<div class="footer" onclick="setCursorToBottom()"></div>
On 26 Dec 2024 at 19:42:51 GMT, Brian wrote:
I use these for individual drives:
https://www.ebay.co.uk/itm/135248200895?
mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=aanqhb1-
saw&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY
Can you swap drives out while the PC's powered up?
Second one is I would like a computer case that has removable hard drives >accessible through individual doors on the front, preferably with a back >plane so drives can be slid in and out, something like this (link is to >Amazon.com):
Firstly I had a frustrating online chat with an alleged human at Amazon yesterday about a courier who walked up my path, reached the front door
then turned round and went back to his van. I dashed out as I was
expecting a delivery and he said "oh" or something of that ilk, opened
the back door of his van and got my package out. If I hadn't seen him it would be back at a depot somewhere. I want to communicate with Amazon
about this and the Amazon chat bot/human has given me an email address allegedly for customer service. I wanted the transcript but apparently I
have to go back to chat and read it. Is there a way of down-loading it
does anybody know? I suspect it's a template with the conversation held
on a database so the answer is probably "no". In the meantime I printed
the screen, scrolled down, printed the screen etc. and have 5 x .pngs of
it.
On 26/12/2024 15:54, Jeff Gaines wrote:
Good afternoon all, I need to stop eating for a while so I thought
I'd ask a couple of computer related techy questions!
Firstly I had a frustrating online chat with an alleged human at
Amazon yesterday about a courier who walked up my path, reached the
front door then turned round and went back to his van. I dashed out
as I was expecting a delivery and he said "oh" or something of that
ilk, opened the back door of his van and got my package out. If I
hadn't seen him it would be back at a depot somewhere. I want to communicate with Amazon about this and the Amazon chat bot/human
has given me an email address allegedly for customer service. I
wanted the transcript but apparently I have to go back to chat and
read it. Is there a way of down-loading it does anybody know? I
suspect it's a template with the conversation held on a database so
the answer is probably "no". In the meantime I printed the screen,
scrolled down, printed the screen etc. and have 5 x .pngs of it.
Second one is I would like a computer case that has removable hard
drives accessible through individual doors on the front, preferably
with a back plane so drives can be slid in and out, something like
this (link is to Amazon.com):
https://www.amazon.com/Generic-ZhenLoong-Computer-Workstation-backplane/ dp/B0DH4LYCFK
Ali Express has some but shipping is as much or more as the case!
Don't mind a used server to strip down as long as it will take an
ATX board.
Happy New Year!
I am sure HP Z Series workstation has that option.
Also Dell used to do one, but I can not remember the model.
Good afternoon all, I need to stop eating for a while so I thought I'd
ask a couple of computer related techy questions!
Firstly I had a frustrating online chat with an alleged human at Amazon yesterday about a courier who walked up my path, reached the front door
then turned round and went back to his van. I dashed out as I was
expecting a delivery and he said "oh" or something of that ilk, opened
the back door of his van and got my package out. If I hadn't seen him it would be back at a depot somewhere. I want to communicate with Amazon
about this and the Amazon chat bot/human has given me an email address allegedly for customer service. I wanted the transcript but apparently I
have to go back to chat and read it. Is there a way of down-loading it
does anybody know? I suspect it's a template with the conversation held
on a database so the answer is probably "no". In the meantime I printed
the screen, scrolled down, printed the screen etc. and have 5 x .pngs of
it.
Second one is I would like a computer case that has removable hard
drives accessible through individual doors on the front, preferably with
a back plane so drives can be slid in and out, something like this (link
is to Amazon.com):
https://www.amazon.com/Generic-ZhenLoong-Computer-Workstation-backplane/ dp/B0DH4LYCFK
Ali Express has some but shipping is as much or more as the case! Don't
mind a used server to strip down as long as it will take an ATX board.
Happy New Year!
On Fri, 27 Dec 2024 21:16:36 +0000
Raj Kundra <raj@kundracomputers.co.uk> wrote:
On 26/12/2024 15:54, Jeff Gaines wrote:
I am sure HP Z Series workstation has that option.
Good afternoon all, I need to stop eating for a while so I thought
I'd ask a couple of computer related techy questions!
Firstly I had a frustrating online chat with an alleged human at
Amazon yesterday about a courier who walked up my path, reached the
front door then turned round and went back to his van. I dashed out
as I was expecting a delivery and he said "oh" or something of that
ilk, opened the back door of his van and got my package out. If I
hadn't seen him it would be back at a depot somewhere. I want to >>>communicate with Amazon about this and the Amazon chat bot/human
has given me an email address allegedly for customer service. I
wanted the transcript but apparently I have to go back to chat and
read it. Is there a way of down-loading it does anybody know? I
suspect it's a template with the conversation held on a database so
the answer is probably "no". In the meantime I printed the screen, >>>scrolled down, printed the screen etc. and have 5 x .pngs of it.
Second one is I would like a computer case that has removable hard
drives accessible through individual doors on the front, preferably
with a back plane so drives can be slid in and out, something like
this (link is to Amazon.com):
https://www.amazon.com/Generic-ZhenLoong-Computer-Workstation-backplane/ >>>dp/B0DH4LYCFK
Ali Express has some but shipping is as much or more as the case!
Don't mind a used server to strip down as long as it will take an
ATX board.
Happy New Year!
Also Dell used to do one, but I can not remember the model.
My old (~10 years) HP/Proliant microserver has pluggable drives, but
not hot-swappable, power has to be off.
On 26/12/2024 15:54, Jeff Gaines wrote:
Firstly I had a frustrating online chat with an alleged human at Amazon >>yesterday about a courier who walked up my path, reached the front door >>then turned round and went back to his van. I dashed out as I was
expecting a delivery and he said "oh" or something of that ilk, opened
the back door of his van and got my package out. If I hadn't seen him it >>would be back at a depot somewhere. I want to communicate with Amazon
about this and the Amazon chat bot/human has given me an email address >>allegedly for customer service. I wanted the transcript but apparently I >>have to go back to chat and read it. Is there a way of down-loading it
does anybody know? I suspect it's a template with the conversation held
on a database so the answer is probably "no". In the meantime I printed
the screen, scrolled down, printed the screen etc. and have 5 x .pngs of >>it.
Complaining to Amazon is a bit of an art. I use the phone option. Chat >doesn't work well. And I time my call for the afternoon, as that way I'll >probably get someone in South Africa. I've found them to be the most
helpful.
Generally speaking, the CS reps are there to put things right, and your >complaint isn't about that. You got your parcel, and the CS reps are
soooooo far down the pecking order that there's no way at all that they
can do anything about crap delivery procedures.
Plus, it's simply not your role to give management consultancy advice to >Amazon. If you don't like their deliveries, go elsewhere.
GB wrote:
Jeff Gaines wrote:
opened the back door of his van and got my package out.
it's simply not your role to give management consultancy advice
to Amazon.
I am complaining about their delivery method.
Jeff Gaines wrote:
GB wrote:
Jeff Gaines wrote:
opened the back door of his van and got my package out.
it's simply not your role to give management consultancy advice to >>>Amazon.
I am complaining about their delivery method.
You got your delivery, beyond that they don't care, they have no mechanism >for you to make your point.
Regarding the chat transcrit, I generally find you have a chance at the
end to either copy/paste it, or have it emailed to you, after that it's
too late (they probably have it saved at their end, but that's for them,
not for you).
In fact as I told them several times i did receive the order, it was
dumped on the doorstep with no indication, perhaps I was chatting with a
bot?
On 26 Dec 2024 at 19:42:51 GMT, Brian wrote:
<div id="editor" contenteditable="false">I use these for individual drives: >>
https://www.ebay.co.uk/itm/135248200895?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=aanqhb1-saw&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY
</div>
<div class="footer" onclick="setCursorToBottom()"></div>
Can you swap drives out while the PC's powered up?
In fact as I told them several times i did receive the order, it was
dumped on the doorstep with no indication, perhaps I was chatting with
a bot?
"Jeff Gaines" <jgnewsid@outlook.com> writes:
In fact as I told them several times i did receive the order, it was
dumped on the doorstep with no indication, perhaps I was chatting with
a bot?
You are tilting at windmills. The idea that someone would complain about >receiving their delivery is so alien to the customer service rep that
they didn’t even understand that’s what you were saying (possibly >compounded by English being their second language and Amazon not paying
them enough to care).
"Jeff Gaines" <jgnewsid@outlook.com> writes:
In fact as I told them several times i did receive the order, it was
dumped on the doorstep with no indication, perhaps I was chatting with
a bot?
You are tilting at windmills. The idea that someone would complain about receiving their delivery is so alien to the customer service rep that
they didn’t even understand that’s what you were saying (possibly compounded by English being their second language and Amazon not paying
them enough to care).
On 27/12/2024 11:42, RJH wrote:
On 26 Dec 2024 at 19:42:51 GMT, Brian wrote:
I use these for individual drives:
https://www.ebay.co.uk/itm/135248200895?
mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=aanqhb1-
saw&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY
Can you swap drives out while the PC's powered up?
If you look at the instruction booklet just readable in the third
picture on that eBay page you will see that it says that the disk must
not be removed while the computer is running.
Some drive bays do support swapping drives while the PC is running, and
they are normally described as "hot swap".
scan.co.uk usually have quite a decent range, including some that house multiple drives ... e,g. 3 x 3.5" drives in 2 x 5.25" bays.
I'm not. I am complaining about their delivery method. They deliver perishable goods nowadays and different considerations apply, I have had refunds on two which were dumped on the doorstep and so inedible.
On 28/12/2024 in message <wwvv7v4f1xr.fsf@LkoBDZeT.terraraq.uk> Richard Kettlewell wrote:
"Jeff Gaines" <jgnewsid@outlook.com> writes:
In fact as I told them several times i did receive the order, it was
dumped on the doorstep with no indication, perhaps I was chatting with
a bot?
You are tilting at windmills. The idea that someone would complain about
receiving their delivery is so alien to the customer service rep that
they didn’t even understand that’s what you were saying (possibly
compounded by English being their second language and Amazon not paying
them enough to care).
Perhaps, my choice.
On 27/12/2024 11:42, RJH wrote:
On 26 Dec 2024 at 19:42:51 GMT, Brian wrote:
I use these for individual drives:
https://www.ebay.co.uk/itm/135248200895? mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=aanqhb1- saw&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY
Can you swap drives out while the PC's powered up?
If you look at the instruction booklet just readable in the third picture on that eBay page you will see that it says that the disk must not be removed while the computer is running.
Some drive bays do support swapping drives while the PC is running, and they are normally described as "hot swap".
scan.co.uk usually have quite a decent range, including some that house multiple drives ... e,g. 3 x 3.5" drives in 2 x 5.25" bays.
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