• Hosting - any experience of Freethought?

    From Daniel James@21:1/5 to All on Fri Jan 19 18:20:57 2024
    I have a small "vanity" domain that I don't spend more than beer money
    on. This has been hosted for a dozen years of so with an outfit called
    Falcoda. I'm not sure why I originally picked them, but the price was
    right. They're a bit no-frills (no IPv6, no SSL (unless you pay or proxy through Cloudflare), no DKIM authentication on EMail, etc.) but they're
    cheap and UK-based. I don't really know who they are, but they seem to
    be a reseller of Heart.

    For years they were fine, but in the last few months they've had a few significant outages -- website down and no EMail for several days at a
    time -- and phrases involving "piss-up" and "brewery" spring unbidden to
    mind. What really grates is that their status page keeps running and
    saying that nothing is wrong, and they don't acknowledge the problem or
    explain what has happened or how long it's likely to take to fix. They
    still claim "99.9% Uptime (Verified)" on their site.

    One could forgive them a lot if they were honest about it.

    Anyhow, before just switching to Mythic Beasts, like everyone else seems
    to, I thought I'd do a bit of reading around and came across
    Freethought. They make all the same sorts of right noises as Mythic
    Beasts, and have similarly high ratings, but have a slightly different
    pricing structure and claim to be carbon-neutral (and who doesn't love carbon-neutral?)

    Now I'm torn. Does anyone have experience of these guys?

    --
    Cheers,
    Daniel.

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  • From Jeff Gaines@21:1/5 to Daniel James on Fri Jan 19 20:14:27 2024
    On 19/01/2024 in message <uoeegk$38giq$1@dont-email.me> Daniel James wrote:

    For years they were fine, but in the last few months they've had a few >significant outages -- website down and no EMail for several days at a
    time -- and phrases involving "piss-up" and "brewery" spring unbidden to >mind. What really grates is that their status page keeps running and
    saying that nothing is wrong, and they don't acknowledge the problem or >explain what has happened or how long it's likely to take to fix. They
    still claim "99.9% Uptime (Verified)" on their site.

    That's exactly what happened with Heart.

    --
    Jeff Gaines Dorset UK
    You know it's cold outside when you go outside and it's cold.

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  • From Daniel James@21:1/5 to Jeff Gaines on Sat Jan 20 14:51:22 2024
    On 19/01/2024 20:14, Jeff Gaines wrote:
    That's exactly what happened with Heart.

    Yeah, Falcoda seem to be resellers, so that would make sense.

    Same network as Heart, same IPS TAG, considerably cheaper, but less good support. In fact, NO support, nowadays, as far as I can tell. They used
    to be OK.

    --
    Cheers,
    Daniel.

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