• W10 system suddenly started locking up for a short time

    From David@21:1/5 to All on Sun Sep 24 12:13:43 2023
    This system was upgraded in situ from W7 to W10 a while back.

    In the last few weeks it has started to lock up for short periods - say 30 seconds - where the mouse pointer freezes or disappears.
    I think this is mainly when in Chrome browser, but that is probably
    because I spend most of the time in Chrome.
    It is not exclusive because I had this in Edge yesterday.

    The system then springs back to life and seems to have remembered mouse
    clicks from just before the lock up.

    Any suggestions on how to track this down?

    Cheers




    Dave R

    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to Andy Burns on Sun Sep 24 12:31:24 2023
    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on when
    the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it isn't a total freeze.

    Can't at the moment think where "screen not responding" would be logged.

    Cheers



    Dave R


    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to David on Sun Sep 24 13:21:41 2023
    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to David on Sun Sep 24 13:43:04 2023
    David wrote:

    The main lock up seems to be screen updating - but it isn't clear if everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it isn't a total freeze.

    Can't at the moment think where "screen not responding" would be logged.

    If it's a GPU driver reset, could be shown in event log
    does Reliability History say anything?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jaimie Vandenbergh@21:1/5 to David on Sun Sep 24 19:05:39 2023
    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on when
    the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a
    manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie
    --
    Imagine how happy you might be if you spent less time
    imagining how happy you might be.
    -- j comeau, a softer world

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From GlowingBlueMist@21:1/5 to Jaimie Vandenbergh on Sun Sep 24 22:18:43 2023
    On 9/24/2023 2:05 PM, Jaimie Vandenbergh wrote:
    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on when
    the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it isn't a >> total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie
    I'd verify all the cooling fans are actually functioning. I had similar lockups and it was a thermal shutdown due to a failing fan as well as
    cooling fins filled with dust.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to GlowingBlueMist on Tue Sep 26 12:10:23 2023
    On Sun, 24 Sep 2023 22:18:43 -0500, GlowingBlueMist wrote:

    On 9/24/2023 2:05 PM, Jaimie Vandenbergh wrote:
    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on
    when the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it
    isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a
    manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie
    I'd verify all the cooling fans are actually functioning. I had similar lockups and it was a thermal shutdown due to a failing fan as well as
    cooling fins filled with dust.

    Cooling fans seem OK.
    I have a variable speed fan controller which keeps everything nice and
    cool.
    I also have a display of CPU temperatures (CoreTemp) which displays in
    the Task Bar.
    I will try and remember to listen next time it locks up.

    Cheers


    Dave R



    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to Jaimie Vandenbergh on Tue Sep 26 12:08:04 2023
    On Sun, 24 Sep 2023 19:05:39 +0000, Jaimie Vandenbergh wrote:

    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on
    when the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it
    isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie

    Will check SMART data.

    Cheers



    Dave R



    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to Jaimie Vandenbergh on Tue Sep 26 12:20:27 2023
    On Sun, 24 Sep 2023 19:05:39 +0000, Jaimie Vandenbergh wrote:

    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on
    when the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it
    isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie

    Ah!
    Acronis Drive Monitor reports Current Pending Sector Count as 488.
    This is my old W7 500GB HDD which I left in after cloning to an SSD.
    It isn't being actively used so I could just extract it.

    IIRC it did this once before, but then miraculously cleared.
    It is also showing Reported Uncorrectable Errors 11780 but status of OK!

    I posted about this some time back, I think, but can't see it in here so probably dropped off the end.

    I think I'll check it isn't being used by anything then unplug it.

    I must revise my understanding of what a Pending Sector Count is and what
    can cause it to appear then disappear.

    Cheers



    Dave R


    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jaimie Vandenbergh@21:1/5 to David on Tue Sep 26 18:21:33 2023
    On 26 Sep 2023 at 13:20:27 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 19:05:39 +0000, Jaimie Vandenbergh wrote:

    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on
    when the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it
    isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in a
    manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie

    Ah!
    Acronis Drive Monitor reports Current Pending Sector Count as 488.
    This is my old W7 500GB HDD which I left in after cloning to an SSD.
    It isn't being actively used so I could just extract it.

    IIRC it did this once before, but then miraculously cleared.
    It is also showing Reported Uncorrectable Errors 11780 but status of OK!

    Yeah, it felt like a "trying desperately to write to disk and retrying, eventually timing out" sort of thing, that IO blocking where mouse
    clicks process afterwards is familiar.

    I must revise my understanding of what a Pending Sector Count is and what
    can cause it to appear then disappear.


    Pending Sector Count is I think 'need to try and copy these sectors to elsewhere then mark them as dead and remove them from the map", so the
    copy out hasn't happened.

    I replace drives on a pending sector or bad sector count of one :)
    Ideally as an RMA under mfr warranty, check to see if yours is.
    Warranties run anywhere up to five years.

    Cheers - Jaimie
    --
    "If you can't make fun of it, it's probably not worth taking seriously"
    -- http://survivingtheworld.net/Lesson494.html

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to Jaimie Vandenbergh on Thu Nov 2 19:10:20 2023
    On Tue, 26 Sep 2023 18:21:33 +0000, Jaimie Vandenbergh wrote:

    On 26 Sep 2023 at 13:20:27 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 19:05:39 +0000, Jaimie Vandenbergh wrote:

    On 24 Sep 2023 at 13:31:24 BST, "David" <wibble@btinternet.com> wrote:

    On Sun, 24 Sep 2023 13:21:41 +0100, Andy Burns wrote:

    David wrote:

    it has started to lock up for short periods

    How locked-up is it?

    Does it still respond to caps-lock key (by lighting the caps LED)

    does it still respond to pings from another machine

    does it respond to Ctrl-Alt-Del

    Does it respond to power button

    Numlock still seems to work.
    Alt+Tab doesn't seem to work.
    I think Ctrl+Alt+Del can work but then again this would be acted on
    when the freeze unfroze.

    The main lock up seems to be screen updating - but it isn't clear if
    everything else is still working or if everything else is locked.

    I feel a "while true" or similar loop coming on to confirm that it
    isn't a total freeze.

    I'd be preparing for a storage failure. Are you backed up, ideally in
    a manner that gives you an easy reinstall+restore path on a new drive?

    Cheers - Jaimie

    Ah!
    Acronis Drive Monitor reports Current Pending Sector Count as 488.
    This is my old W7 500GB HDD which I left in after cloning to an SSD.
    It isn't being actively used so I could just extract it.

    IIRC it did this once before, but then miraculously cleared.
    It is also showing Reported Uncorrectable Errors 11780 but status of
    OK!

    Yeah, it felt like a "trying desperately to write to disk and retrying, eventually timing out" sort of thing, that IO blocking where mouse
    clicks process afterwards is familiar.

    I must revise my understanding of what a Pending Sector Count is and
    what can cause it to appear then disappear.


    Pending Sector Count is I think 'need to try and copy these sectors to elsewhere then mark them as dead and remove them from the map", so the
    copy out hasn't happened.

    I replace drives on a pending sector or bad sector count of one :)
    Ideally as an RMA under mfr warranty, check to see if yours is.
    Warranties run anywhere up to five years.

    Cheers - Jaimie

    Update:

    Fitted my 1TB M.2 NVMe drive and removed the old HDD.
    It was the system drive before I migrated the W7 system to a 2.5" SSD.
    The system has been OK since as far as I can tell.

    Next up is cloning the 2.5" SATA3 SSD to the M.2 drive.

    When I have a moment.

    Cheers


    Dave R



    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)