• Xerox Phaser 3330 printer jamming

    From JoeJoe@21:1/5 to All on Thu Jun 1 09:26:08 2023
    Received one of these from a neighbour who had had enough of it.

    She bought it a couple of years ago, but has never managed to make it work properly. She is not very technical.

    It is a smallish mid-range B&W laser printer which supports duplex, proper networking inc. settings for an office environment and much more than what a typical £50 one can do. Also seems to be of much better built quality than those, so I quite fancy
    using it at home if I can make it work.

    It is in an as good as new condition and has only printed a couple of hundred of pages in its life. The problem she described to me were all to do with software and settings. The hardware according to her has always been fine, but the printer had been in
    storage for the last 18 months before she gave it to me.

    Upon trying to use it I noticed an issue:

    It does print fine, but the paper always jams before exiting the printer into the output tray.

    The service manual is here: https://www.manualslib.com/manual/1663257/Xerox-Phaser-3330.html

    This is the media path: https://www.manualslib.com/manual/1663257/Xerox-Phaser-3330.html?page=30#manual

    The paper always jams at the vertical path on the left hand side of the diagram, just before exiting the printer (i.e. between the last two blue guide wheels at the end of its path).

    I cannot for the life of me work out why the paper does not follow its path and leave the printer...

    The very last guide wheels just before the end of the path/the output tray are made up of two sets, pressed against each other, with the paper expected to pass between them and into the output tray.

    My suspicion is that there it uses a mechanism that spreads them a little to allow the paper to pass through – possibly activated by the Exit Sensor that detects that a paper was on its way, and may be faulty (see here: https://www.manualslib.com/
    manual/1663257/Xerox-Phaser-3330.html?page=31#manual).

    Does it look like a possible diagnosis?

    It would be a shame to bin it for something that looks relatively easy to solve.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From JoeJoe@21:1/5 to JoeJoe on Thu Jun 1 10:11:05 2023
    On Thursday, June 1, 2023 at 6:09:39 PM UTC+1, JoeJoe wrote:
    A few photos here:

    https://postimg.cc/MMTsSkD8
    https://postimg.cc/7Cp9JB8F
    https://postimg.cc/V0sKzJcv
    https://postimg.cc/Yhhx8Kr5

    Another one:

    https://postimg.cc/zV8yXTM0

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From JoeJoe@21:1/5 to All on Thu Jun 1 10:09:38 2023
    A few photos here:

    https://postimg.cc/MMTsSkD8
    https://postimg.cc/7Cp9JB8F
    https://postimg.cc/V0sKzJcv
    https://postimg.cc/Yhhx8Kr5

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)