• My network has stopped working.

    From Flyi±g ╤u± 2░16 + on desktop@21:1/5 to All on Thu Nov 17 12:05:53 2016
    I have a simple network at home. My router is Technicolor TG582n
    supplied by Plusnet, and connected to it by wifi are a desktop pc (Nova) (Windows XP Home service pack 3), a netbook (Nettie) (Windows XP Home
    service pack 3), a Sonyericsson Xperia smartphone (Android), a Median
    Lifetab tablet (Android). The router is also connected to a Sky Plus
    set top box by an ethernet lead.
    Up to last Monday (14/11/2016) all was working fine but on Monday I
    found that when I opened Network places Nettie couldn't see Nova and
    Nova couldn't see Nettie. Strangely if I used tracert and ping from
    Nettie to Nova then ping packets were 100% lost and tracert timed out
    for all 30 hops, however from Nova to Nettie, ping gave o% packet loss
    but timings were 329 ms, 2 ms, 2 ms, 2 ms and tracert gave 3ms on a
    single hop. This repeats exactly in both cases with and without my
    Avast shields enabled and disabled on both Nettie and Nova. I've
    checked all the permissions I've given on both computers and all seems
    as it should as far as I can see. When I try to use the Network wizard
    on either computer I get the error message:
    'Some of this computer's network hardware is still disconnected.
    Before you can continue, you must either plug in or otherwise connect
    all of your hardware, or select "Ignore disconnected network hardware."
    The Wizard does tell me what the disconnected hardware is - and in both computers it's the Ethernet adapter. Both computers should be connected
    by wifi, and so, I thought aren't needed anyway, but I feel very
    apprehensive about ticking the 'Ignore' tick box as I don't want do dig
    an even bigger hole. I've checked the router Home Network page and both
    Nettie and Nova, plus my wifi printer are connected and both computers
    will connect with he printer, just not with each other.
    I suppose my questions are:
    (a) Do I just go ahead using the wizards by ticking the 'Ignore' tick
    boxes, or
    (b) should I start looking elsewhere first
    Any ideas would gratefully appreciate any ideas as to solve the
    problem. I cannot understand what could have happened to stop the
    network working so suddenly after several years of it working
    successfully.
    --
    Heard melodies are sweet but those Unheard are sweeter
    flyingnun@tiscali.co.uk FN 2º16+. Mungo Brandybuck of Buckland

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