• Help urgently needed.

    From Juan R. de Silva@21:1/5 to All on Mon May 2 03:47:59 2016
    I switched from single vision glasses to Zeiss Individual 2 (Balanced)
    2.5 years ago. Adaptation in my early 60th was surprisingly smooth. After
    3 weeks only I was using them all day long for all tasks including
    computer work without problems.

    This year I've got new prescription and ordered new glasses. They are
    Zeiss Individual 2I (Intermediate). I also purchased a new dipper frame
    (40 mm vs. of previous 30 mm) to have a longer corridor for an additional comfort.

    Might be important detail - my pupils are not centred in the new frame.
    The frame is wider than my previous one. Subjectively I feel it very comfortable since my head is wide at the rear part of it and the frame
    temples almost do not push me at sides. A problem I usually have with
    smaller frames.

    I was not aware of my pupils not being centred until the lenses were cut
    in. The optician insist it should not have bad effect on my vision if
    lenses are fitted properly.

    To my surprise, after 3 weeks of wearing new glasses, I still have a lot
    of problems with them.

    I'm doing pretty well while using both eyes, except working with computer
    is still somewhat finicky - requires about 15-20 minutes to adjust. My
    right eye used alone also is always good in all zones.

    The problem is with my left eye when I try to use it alone.

    - My left eye focuses on par with the right eye only in reading.
    - My left eye is never in focus at distance (3 meters and further on).
    - Working with computer:

    Using both eyes I focus on a line to read. Then I close my right eye and
    find the line in focus by my left eye. But when I close my left eye and
    open my right eye I find the line out of focus. To get the line back in
    focus in the right eye I have to raise my chin quite notably.

    The optometrist rechecked the prescription and insists that it is good (I actually do see better while using both eyes) and said it would take
    several days to get used to it. That was 3 weeks ago. The optician
    insists that this is an adaptation period and it's normal (?).

    Here what worries me.

    1. From what I've learned on Internet so far, "adaptation" is a term
    applicable to new adapts switching from single vision lenses to
    progressives. I've never encountered the term "adaptation" applied in
    reference to upgrading progressive lenses from one prescription to
    another.

    2. I accept the idea, that such a change would need some time to get used
    to. But IMHO it should not actually exceed several days.

    3. In my case - I adapted from single vision to progressives in 3 weeks
    and have not yet "adapted" in the same 3 weeks to a new prescription
    upgrading basically the same progressive lenses with IMHO minor changes described above.

    Could somebody provide me with an educated opinion. Are my problems
    normal and I worry in vain, or should I insist on optician to refit and
    to re-cut my new lenses? Or should I ask for a refund and go elsewhere?

    If needed, let me know, please, and I would provide the details of my
    previous and new prescriptions for comparison. Both prescriptions are
    rather mild with only really notable change in my left eye.

    Your help would be greatly appreciated.

    Thanks.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Juan R. de Silva@21:1/5 to Mark A on Mon May 9 17:53:28 2016
    On Mon, 09 May 2016 02:13:20 +0000, Mark A wrote:

    See if you can adjust your frame so that lens moves up or down so you
    can see better. If that is not possible, just move it with your hand. If
    you can see better with frame moved up or down, that means the lens was fitted properly and needs to be redone. Demand a refund or demand that
    they fix it.

    No, this did not help at all.

    Probably the worst problem shows up while working with computer.

    It takes about 15-20 minutes to adjust. Then works as follows:

    - I focus on a particular line using both eyes.
    - I close my right eye and find this line in focus by my left eye.
    - I close then my left eye, open the right eye and find the line out of
    focus. To get the line in focus by my right eye I have to raise my chin significantly.

    However, you may want to consider going back to the Balanced version.

    I had this thought myself. Do you think it might be the root of the
    problem?

    I ordered Individual 2I version with the arrangement they would bring me
    back on Individual 2 (balanced) with no charge to me if I do not like
    them.

    The actual manufacturing cost of a progressive is not very high, and
    the expensive price is because remakes are often necessary, so
    don't fell bad in demanding a remake.

    The lenses I'm wearing right now are already a remake. The first lenses
    were cut with different "base curve" on each lens. They were so bad that
    I hardly was able to walk. I was just loosing balance.

    After they made the "base curve" of each lens equal they became better.
    With all the problems described, though. So, this is already a remake
    with "improvement".

    Mark, you helped me when I was ordering my first progressives and I
    appreciate you taking time to help me again.

    Thanks

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mark A@21:1/5 to Juan R. de Silva on Wed May 11 17:09:33 2016
    On Mon, 09 May 2016 17:53:28 +0000, Juan R. de Silva wrote:

    The lenses I'm wearing right now are already a remake. The first lenses
    were cut with different "base curve" on each lens. They were so bad
    that I hardly was able to walk. I was just loosing balance.

    After they made the "base curve" of each lens equal they became better.
    With all the problems described, though. So, this is already a remake
    with "improvement".

    Mark, you helped me when I was ordering my first progressives and I appreciate you taking time to help me again.

    Thanks

    It sounds like you have different vision in each eye (more difference than the average person), and that
    may be causing the problem, or making it difficult for them to make it right. It may also be that the 2i
    will not work well for you, and you will have to use the Balanced version.

    I can't really say, and don't have any other advice at this time. Good luck.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mark A@21:1/5 to Juan R. de Silva on Mon May 9 02:13:20 2016
    On Mon, 02 May 2016 03:47:59 +0000, Juan R. de Silva wrote:

    I switched from single vision glasses to Zeiss Individual 2 (Balanced)
    2.5 years ago. Adaptation in my early 60th was surprisingly smooth.
    After 3 weeks only I was using them all day long for all tasks including computer work without problems.

    This year I've got new prescription and ordered new glasses. They are
    Zeiss Individual 2I (Intermediate). I also purchased a new dipper frame
    (40 mm vs. of previous 30 mm) to have a longer corridor for an
    additional comfort.

    Might be important detail - my pupils are not centred in the new frame.
    The frame is wider than my previous one. Subjectively I feel it very comfortable since my head is wide at the rear part of it and the frame temples almost do not push me at sides. A problem I usually have with
    smaller frames.

    I was not aware of my pupils not being centred until the lenses were cut
    in. The optician insist it should not have bad effect on my vision if
    lenses are fitted properly.

    To my surprise, after 3 weeks of wearing new glasses, I still have a lot
    of problems with them.

    I'm doing pretty well while using both eyes, except working with
    computer is still somewhat finicky - requires about 15-20 minutes to
    adjust. My right eye used alone also is always good in all zones.

    The problem is with my left eye when I try to use it alone.

    - My left eye focuses on par with the right eye only in reading. - My
    left eye is never in focus at distance (3 meters and further on). -
    Working with computer:

    Using both eyes I focus on a line to read. Then I close my right eye and
    find the line in focus by my left eye. But when I close my left eye and
    open my right eye I find the line out of focus. To get the line back in
    focus in the right eye I have to raise my chin quite notably.

    The optometrist rechecked the prescription and insists that it is good
    (I actually do see better while using both eyes) and said it would take several days to get used to it. That was 3 weeks ago. The optician
    insists that this is an adaptation period and it's normal (?).

    Here what worries me.

    1. From what I've learned on Internet so far, "adaptation" is a term applicable to new adapts switching from single vision lenses to
    progressives. I've never encountered the term "adaptation" applied in reference to upgrading progressive lenses from one prescription to
    another.

    2. I accept the idea, that such a change would need some time to get
    used to. But IMHO it should not actually exceed several days.

    3. In my case - I adapted from single vision to progressives in 3 weeks
    and have not yet "adapted" in the same 3 weeks to a new prescription upgrading basically the same progressive lenses with IMHO minor changes described above.

    Could somebody provide me with an educated opinion. Are my problems
    normal and I worry in vain, or should I insist on optician to refit and
    to re-cut my new lenses? Or should I ask for a refund and go elsewhere?

    If needed, let me know, please, and I would provide the details of my previous and new prescriptions for comparison. Both prescriptions are
    rather mild with only really notable change in my left eye.

    Your help would be greatly appreciated.

    Thanks.

    Your pupils do not need to be centered in the frame of a progressive lens, and usually aren't. However,
    the fitting height of the lens (the center of the round lens before it is cut for the frame) must be at the
    level of your pupils (or close to it).

    See if you can adjust your frame so that lens moves up or down so you can see better. If that is not
    possible, just move it with your hand. If you can see better with frame moved up or down, that means
    the lens was fitted properly and needs to be redone. Demand a refund or demand that they fix it.

    However, you may want to consider going back to the Balanced version. The actual manufacturing cost
    of a progressive is not very high, and the expensive price is because remakes are often necessary, so
    don't fell bad in demanding a remake.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Juan R. de Silva@21:1/5 to All on Thu May 12 01:57:33 2016
    It sounds like you have different vision in each eye (more difference
    than the average person), and that may be causing the problem, or making
    it difficult for them to make it right. It may also be that the 2i will
    not work well for you, and you will have to use the Balanced version.

    I can't really say, and don't have any other advice at this time. Good
    luck.

    They are cutting new lenses for me. This time Balanced. I hope this will
    help.

    Thanks for your response.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Juan R. de Silva@21:1/5 to Mark A on Fri May 20 21:26:13 2016
    On Wed, 11 May 2016 17:09:33 +0000, Mark A wrote:

    On Mon, 09 May 2016 17:53:28 +0000, Juan R. de Silva wrote:

    The lenses I'm wearing right now are already a remake. The first lenses
    were cut with different "base curve" on each lens. They were so bad
    that I hardly was able to walk. I was just loosing balance.

    After they made the "base curve" of each lens equal they became better.
    With all the problems described, though. So, this is already a remake
    with "improvement".

    Mark, you helped me when I was ordering my first progressives and I
    appreciate you taking time to help me again.

    Thanks

    It sounds like you have different vision in each eye (more difference
    than the average person), and that may be causing the problem, or making
    it difficult for them to make it right. It may also be that the 2i will
    not work well for you, and you will have to use the Balanced version.

    I can't really say, and don't have any other advice at this time. Good
    luck.

    Hi Mark,

    Thought you might be interested... My Balanced lenses arrived. All
    problems gone. It took me not more than an hour to get used to the new prescription. The feeling is like I finally get into my good old shoes
    with only difference that they are new now. :-)

    Thanks for suggestion.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mark A@21:1/5 to All on Tue May 24 18:41:29 2016

    Hi Mark,

    Thought you might be interested... My Balanced lenses arrived. All
    problems gone. It took me not more than an hour to get used to the new prescription. The feeling is like I finally get into my good old shoes
    with only difference that they are new now. :-)

    Thanks for suggestion.

    Glad it worked out for you.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)