• Dell P2715Q LED monitor Repair

    From amdx@21:1/5 to All on Sat Mar 19 18:35:50 2022
    I have a Dell P2715Q that has the lower left 1/4 of the picture a little
    grey and it blinks from normal to a little grey.

     But, today it got a little worse, now from the bottom up, 2/3 of the
    screen is grey and a little darker grey in that lower left 1/4 of the
    screen.

    Note, you can still see what is there is is just over laid with the grey.

    I don't know if this is a repairable problem or if it is a known
    problem, but if it is something repairable, Capacitor, connections,

    or whatever, I would like to fix it. But I need a starting point.

    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0

                                     Thanks Mikek


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  • From Peter W.@21:1/5 to All on Sun Mar 20 04:38:41 2022
    As I understand these devices, there is an LED array that provides the lighting. Several may have failed. I would bet that there is a YouTube out there somewhere on the replacement process.

    Peter WIeck
    Melrose Park, PA

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  • From amdx@21:1/5 to Peter W. on Sun Mar 20 06:54:53 2022
    On 3/20/2022 6:38 AM, Peter W. wrote:
    As I understand these devices, there is an LED array that provides the lighting. Several may have failed. I would bet that there is a YouTube out there somewhere on the replacement process.

    Peter WIeck
    Melrose Park, PA

    I also thought it was probably a backlight problem. I mentioned it to my
    son and he said It's an LED display, I don't think t has backlights.

     I think he is right.

                           Thanks,  Mikek


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  • From amdx@21:1/5 to legg on Sun Mar 20 10:39:47 2022
    On 3/20/2022 8:46 AM, legg wrote:
    On Sat, 19 Mar 2022 18:35:50 -0500, amdx <amdx@knology.net> wrote:

    I have a Dell P2715Q that has the lower left 1/4 of the picture a little
    grey and it blinks from normal to a little grey.

     But, today it got a little worse, now from the bottom up, 2/3 of the
    screen is grey and a little darker grey in that lower left 1/4 of the
    screen.

    Note, you can still see what is there is is just over laid with the grey.

    I don't know if this is a repairable problem or if it is a known
    problem, but if it is something repairable, Capacitor, connections,

    or whatever, I would like to fix it. But I need a starting point.

    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0
                                     Thanks Mikek
    It's an LED backlight.

    Cracking it open is easier with fore-knowledge of the correct pressure points, so as to allow reassembly, so check for manuals or google.
    Yep, I'm familiar wit snapping out the front bezel.

    These things can have the same 'bad cap' problems as a PC. I've found
    a few Acers that needed cap refurbs.

    Replacing failing LED strips, however, is a potential pain.

    Yes, if the P2715Q is anything like the VS247-P then I think it's
    impossible. Here is a picture of what I think

    are the backlight LEDs mounted in the VS247-P LED screen it's self.

    https://www.dropbox.com/s/0c2mvxymuhw73wn/Screen%20LED%20Backlights.jpg?dl=0
                                     Mikek


    On/off indicators fade with age, as well, so it's a good time to swap
    them out, while the box is open.

    RL



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  • From steve@justnn.com@21:1/5 to amdx on Sun Mar 20 15:16:53 2022
    On Sun, 20 Mar 2022 06:54:53 -0500, amdx <amdx@knology.net> wrote:


    I also thought it was probably a backlight problem. I mentioned it to my
    son and he said It's an LED display, I don't think t has backlights.

    I think he is right.

    Some monitors use bright LED back lights. These days even some touch
    lights use LED. So do some traffic lights. 60 years ago when I was a
    teen I had a job with a UK semiconductor manufacturer testing black
    high power diodes. Any that leaked light were rejected. Then a smart
    woman doing the encapsulation suggested we sold them for lights. SFAIK
    that was how LEDs started. Unfortunately no patent was given. We had
    to wait for Nick Holonyak to do a proper job.

    Steve

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  • From amdx@21:1/5 to Adrian Caspersz on Sun Mar 20 10:23:52 2022
    On 3/20/2022 8:01 AM, Adrian Caspersz wrote:
    On 20/03/2022 11:54, amdx wrote:
    On 3/20/2022 6:38 AM, Peter W. wrote:
    As I understand these devices, there is an LED array that provides
    the lighting. Several  may have failed. I would bet that there is a
    YouTube out there somewhere on the replacement process.

    Peter WIeck
    Melrose Park, PA

    I also thought it was probably a backlight problem. I mentioned it to
    my son and he said It's an LED display, I don't think t has backlights.

      I think he is right.


    It's a LED backlight. Go look at youTube.

    Yep, I found it in the specs, "*Backlight Technology:* LED edgelight system"

    Recently had a storm, it killed my Modem power supply and my Dell
    VS247-P. So of course I took it apart.

    The fuse is good, the Full wave bridge and all other diodes are good, I
    didn't lift the switching FETs to check them.

    I did a complete disassembly, saved the PCBs for parts and saved the
    screws.  Now I never saw any backlights so today,

    I went out to the garbage can and retrieved the screen and tore it
    apart. I can't see much, but there is a pattern all

    around the edge of the screen that are probably LEDs. I have a
    microscope, I will wait until later to get it.

    It's in my son's room and he is sleeping. He's trying to adjust to
    working 12 hour night shifts this week.

    The screen is made of three layers, one a thin mylar type material, A
    thicker darker opaque plastic and the LED screen.

     What is the liquid between the LED screen and the darker opaque
    plastic? Just a thin layer a little oily.

                                                Mike


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  • From amdx@21:1/5 to steve@justnn.com on Sun Mar 20 11:13:33 2022
    On 3/20/2022 10:16 AM, steve@justnn.com wrote:
    On Sun, 20 Mar 2022 06:54:53 -0500, amdx <amdx@knology.net> wrote:

    I also thought it was probably a backlight problem. I mentioned it to my
    son and he said It's an LED display, I don't think t has backlights.

     I think he is right.
    Some monitors use bright LED back lights. These days even some touch
    lights use LED. So do some traffic lights. 60 years ago when I was a
    teen I had a job with a UK semiconductor manufacturer testing black
    high power diodes. Any that leaked light were rejected. Then a smart
    woman doing the encapsulation suggested we sold them for lights. SFAIK
    that was how LEDs started. Unfortunately no patent was given. We had
    to wait for Nick Holonyak to do a proper job.

    Steve

    I took I photo with my microscope, here is the  picture. After further examination, I think the item on top

    that I questioned as the Backlight is the LED.

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0

     Again this is a screen from a Dell VS247-P.

                                                      Mikek


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  • From Adrian Caspersz@21:1/5 to amdx on Sun Mar 20 16:01:53 2022
    On 20/03/2022 15:39, amdx wrote:

    Yes, if the P2715Q is anything like the VS247-P then I think it's
    impossible. Here is a picture of what I think

    are the backlight LEDs mounted in the VS247-P LED screen it's self.

    https://www.dropbox.com/s/0c2mvxymuhw73wn/Screen%20LED%20Backlights.jpg?dl=0 >>

    No, I don't think those are the LEDs.

    How to replace a new edge backlight. https://www.youtube.com/watch?v=Exqyy2JP8Nk


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  • From KenW@21:1/5 to email@here.invalid on Sun Mar 20 10:24:09 2022
    On Sun, 20 Mar 2022 16:01:53 +0000, Adrian Caspersz
    <email@here.invalid> wrote:

    On 20/03/2022 15:39, amdx wrote:

    Yes, if the P2715Q is anything like the VS247-P then I think it's
    impossible. Here is a picture of what I think

    are the backlight LEDs mounted in the VS247-P LED screen it's self.

    https://www.dropbox.com/s/0c2mvxymuhw73wn/Screen%20LED%20Backlights.jpg?dl=0


    No, I don't think those are the LEDs.

    How to replace a new edge backlight. >https://www.youtube.com/watch?v=Exqyy2JP8Nk

    Then you find out the new part doesn't work !!!!


    Ken...W2BDP
    Brighton,Colorado

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  • From amdx@21:1/5 to Adrian Caspersz on Sun Mar 20 11:22:53 2022
    On 3/20/2022 11:01 AM, Adrian Caspersz wrote:
    On 20/03/2022 15:39, amdx wrote:

    Yes, if the P2715Q is anything like the VS247-P then I think it's
    impossible. Here is a picture of what I think

    are the backlight LEDs mounted in the VS247-P LED screen it's self.

    https://www.dropbox.com/s/0c2mvxymuhw73wn/Screen%20LED%20Backlights.jpg?dl=0


    No, I don't think those are the LEDs.

    How to replace a new edge backlight. https://www.youtube.com/watch?v=Exqyy2JP8Nk


    I am familiar with that strip style backlight. The Dell VS247-P display
    that I have shown does not have those in it.

    I have not disassembled the Dell P2715Q monitor, But, I'd wage a few
    dollars on it having the same built into the screen led Backlighting.

    I'm sticking to that for now, but will change my mind when I learn
    different. Review the thread I have posted a second picture through my microscope.

    Interestingly, they number the red, green and blue LCDs or are the LEDs.
    Why would and LED need backlight?

    Oh, the microscope link is still in my clipboard.

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0

                                                   Mikek


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  • From amdx@21:1/5 to amdx on Sun Mar 20 11:26:17 2022
    On 3/20/2022 11:22 AM, amdx wrote:
    On 3/20/2022 11:01 AM, Adrian Caspersz wrote:
    On 20/03/2022 15:39, amdx wrote:

    Yes, if the P2715Q is anything like the VS247-P then I think it's
    impossible. Here is a picture of what I think

    are the backlight LEDs mounted in the VS247-P LED screen it's self.

    https://www.dropbox.com/s/0c2mvxymuhw73wn/Screen%20LED%20Backlights.jpg?dl=0


    No, I don't think those are the LEDs.

    How to replace a new edge backlight.
    https://www.youtube.com/watch?v=Exqyy2JP8Nk


    I am familiar with that strip style backlight. The Dell VS247-P
    display that I have shown does not have those in it.

    I have not disassembled the Dell P2715Q monitor, But, I'd wage a few
    dollars on it having the same built into the screen led Backlighting.

    I'm sticking to that for now, but will change my mind when I learn
    different. Review the thread I have posted a second picture through my microscope.

    Interestingly, they number the red, green and blue LCDs or are the
    LEDs. Why would and LED need backlight?

    Oh, the microscope link is still in my clipboard.

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0


                                                   Mikek


      Found it in the specs, it is an LCD screen, which makes sense.

                               Mikek


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  • From Jeff Liebermann@21:1/5 to All on Sun Mar 20 10:56:49 2022
    On Sun, 20 Mar 2022 10:54:39 -0700, Jeff Liebermann <jeffl@cruzio.com>
    wrote:

    On Sun, 20 Mar 2022 11:13:33 -0500, amdx <amdx@knology.net> wrote:

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0
    Again this is a screen from a Dell VS247-P.

    Did you mean ASUS VS247H-P ?? I can't find anything with Google
    called a Dell VS247-P:
    <https://www.google.com/search?q=Dell+VS247-P>

    Never mind. I didn't understand that the microscope photo was from a
    different monitor.

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  • From Jeff Liebermann@21:1/5 to amdx on Sun Mar 20 10:54:39 2022
    On Sun, 20 Mar 2022 11:13:33 -0500, amdx <amdx@knology.net> wrote:

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0
    Again this is a screen from a Dell VS247-P.

    Did you mean ASUS VS247H-P ?? I can't find anything with Google
    called a Dell VS247-P:
    <https://www.google.com/search?q=Dell+VS247-P>

    The data sheet for the ASUS VS247H-P says the backlighting is W-LED
    (white LED) and that it was first announced in 2012. <https://www.asus.com/us/Commercial-Monitors/VS247HP/specifications/> <https://www.displayspecifications.com/en/model/6b88f11>

    Can you run the backlighting with the cover off? If so, check if the
    dim lighting was caused by one segment of the backlighting array, or a
    few dead LED's. I think (not sure) that there are multiple current
    source drivers for each segment. One of them might be defective. If
    you can find the driver connections to the backlighting, one segment
    might show a lower driver voltage than the others.

    Good luck.

    --
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    PO Box 272 http://www.LearnByDestroying.com
    Ben Lomond CA 95005-0272
    Skype: JeffLiebermann AE6KS 831-336-2558

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  • From amdx@21:1/5 to Jeff Liebermann on Sun Mar 20 13:40:14 2022
    On 3/20/2022 12:54 PM, Jeff Liebermann wrote:
    On Sun, 20 Mar 2022 11:13:33 -0500, amdx <amdx@knology.net> wrote:

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0
     Again this is a screen from a Dell VS247-P.
    Did you mean ASUS VS247H-P ?? I can't find anything with Google
    called a Dell VS247-P:
    <https://www.google.com/search?q=Dell+VS247-P>

    The data sheet for the ASUS VS247H-P says the backlighting is W-LED
    (white LED) and that it was first announced in 2012. <https://www.asus.com/us/Commercial-Monitors/VS247HP/specifications/> <https://www.displayspecifications.com/en/model/6b88f11>

    Yes, I'm so very confused! It was an ASUS VS247H-P


    Can you run the backlighting with the cover off?

     No, this particular unit is not the one with the grey screen problem.
    This ASUS died in an electrical storm on Friday night.

    I opened it and checked Fuses, diodes and resistors in the power supply,
    found nothing wrong, so I decided to "/Learn by Destroying/";-)

    I tore all through the ASUSVS247H-P and found no strip LEDs on the edge
    of the Screen. I still think they are built into the LCD screen edge.

    Did you happen to look at the microscope picture I posted?

    https://www.dropbox.com/s/ns37uwg2l18x6zr/Microscope%20image%20of%20Screen.jpg?dl=0
    And a non magnified picture.

    https://www.dropbox.com/s/845ebgjx4cn5nd3/Sreen%20LED%20Backlights.jpg?dl=0

    If so, check if the
    dim lighting was caused by one segment of the backlighting array, or a
    few dead LED's. I think (not sure) that there are multiple current
    source drivers for each segment. One of them might be defective. If
    you can find the driver connections to the backlighting, one segment
    might show a lower driver voltage than the others.

    Good luck.

      The monitor having the grey section is a Dell P2715Q. If you have
    info saying this unit does have

    LED strip doing the edge lighting, then I may open it up and see if
    there is any thing I can deal with.

    Here's a short video with the problem almost at it's worse.

    https://www.dropbox.com/s/t8zdgea1ougool6/VID_20220320_133312657.mp4?dl=0

                                                     Mikek


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  • From whit3rd@21:1/5 to amd...@gmail.com on Sun Mar 20 13:04:39 2022
    On Saturday, March 19, 2022 at 4:35:55 PM UTC-7, amd...@gmail.com wrote:
    I have a Dell P2715Q that has the lower left 1/4 of the picture a little
    grey and it blinks from normal to a little grey.

    But, today it got a little worse, ...

    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0

    A backlight problem usually doesn't give a sharp line like the top/bottom gray-out
    shows. Have you tried the monitor with a different video source (another video
    card, or a TV output)? If there's a signal line with weak drive, or a power droop
    during part of the page-refresh cycle, it could cause such an artifact.

    When half the backlight of my TV went out, the effect was almost subtle, no sharp line.

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  • From whit3rd@21:1/5 to amd...@gmail.com on Sun Mar 20 13:35:21 2022
    On Sunday, March 20, 2022 at 1:16:00 PM UTC-7, amd...@gmail.com wrote:
    On 3/20/2022 3:04 PM, whit3rd wrote:
    On Saturday, March 19, 2022 at 4:35:55 PM UTC-7, amd...@gmail.com wrote:
    I have a Dell P2715Q that has the lower left 1/4 of the picture a little >> grey and it blinks from normal to a little grey.

    But, today it got a little worse, ...
    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0
    A backlight problem usually doesn't give a sharp line like the top/bottom gray-out
    shows. Have you tried the monitor with a different video source (another video
    card, or a TV output)? If there's a signal line with weak drive, or a power droop
    during part of the page-refresh cycle, it could cause such an artifact.
    Yes, this is a dumpster dive monitor my son picked up at work. He tried
    it on his computer when he first got it and it did this.

    When my monitor died on Friday, we pulled it out for use, as it's better
    than nothing.

    It looks like a bad-data-transfer rather than a backlight problem, though:
    can you try both VGA and digital inputs, to see if there's any difference? Usually, the display has a flat flexible printed circuit cable, internally, it would also be worth cleaning and reseating that connector.

    If you can do it safely, poking parts and connectors with a stick while powered is
    a useful diagnostic (even if the printed circuit board is cracked, that
    can be fixable if you find the crack).
    The intermittent symptom suggests bad connection somewhere.

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  • From amdx@21:1/5 to All on Sun Mar 20 15:15:55 2022
    On 3/20/2022 3:04 PM, whit3rd wrote:
    On Saturday, March 19, 2022 at 4:35:55 PM UTC-7, amd...@gmail.com wrote:
    I have a Dell P2715Q that has the lower left 1/4 of the picture a little
    grey and it blinks from normal to a little grey.

    But, today it got a little worse, ...
    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0
    A backlight problem usually doesn't give a sharp line like the top/bottom gray-out
    shows. Have you tried the monitor with a different video source (another video
    card, or a TV output)? If there's a signal line with weak drive, or a power droop
    during part of the page-refresh cycle, it could cause such an artifact.

    When half the backlight of my TV went out, the effect was almost subtle, no sharp line.

    Yes, this is a dumpster dive monitor my son picked up at work. He tried
    it on his computer when he first got it and it did this.

    When my monitor died on Friday, we pulled it out for use, as it's better
    than nothing.

    Mikek


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  • From amdx@21:1/5 to All on Sun Mar 20 16:54:07 2022
    On 3/20/2022 3:35 PM, whit3rd wrote:
    On Sunday, March 20, 2022 at 1:16:00 PM UTC-7, amd...@gmail.com wrote:
    On 3/20/2022 3:04 PM, whit3rd wrote:
    On Saturday, March 19, 2022 at 4:35:55 PM UTC-7, amd...@gmail.com wrote: >>>> I have a Dell P2715Q that has the lower left 1/4 of the picture a little >>>> grey and it blinks from normal to a little grey.

    But, today it got a little worse, ...
    Here is a picture of the problem.

    https://www.dropbox.com/s/axwxzmr35vh2i20/Monitor.jpg?dl=0
    A backlight problem usually doesn't give a sharp line like the top/bottom gray-out
    shows. Have you tried the monitor with a different video source (another video
    card, or a TV output)? If there's a signal line with weak drive, or a power droop
    during part of the page-refresh cycle, it could cause such an artifact.
    Yes, this is a dumpster dive monitor my son picked up at work. He tried
    it on his computer when he first got it and it did this.

    When my monitor died on Friday, we pulled it out for use, as it's better
    than nothing.
    It looks like a bad-data-transfer rather than a backlight problem, though: can you try both VGA and digital inputs, to see if there's any difference? Usually, the display has a flat flexible printed circuit cable, internally, it
    would also be worth cleaning and reseating that connector.

    If you can do it safely, poking parts and connectors with a stick while powered is
    a useful diagnostic (even if the printed circuit board is cracked, that
    can be fixable if you find the crack).
    The intermittent symptom suggests bad connection somewhere.

     It's getting worse now making it difficult to use the computer. Ever
    try to watch a video bad monitor on the bad monitor?

    You don't know what's on the video and what is the monitor. Here is the
    latest symptom.

    https://www.dropbox.com/s/nxkg3qi9bohorbk/VID_20220320_164416143.mp4?dl=0


    I'm ready to but a new monitor.

     I had a 23.6" Asus, and the one I'm trying to us is a 27", I think
    I'll go with the bigger one, 27".

    I'm asking for input on a model. I don't play games I generally just
    surf the internet, occasionally make a line drawing in Paint

    and Save a lot of picture memes in paint. Just want something easy for
    the tired old eyes.


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  • From HW@21:1/5 to amdx on Sun Mar 20 23:19:59 2022
    On Sun, 20 Mar 2022 13:40:14 -0500, amdx <amdx@knology.net> wrote:

    Here's a short video with the problem almost at it's worse.

    https://www.dropbox.com/s/t8zdgea1ougool6/VID_20220320_133312657.mp4?dl=0

    That does not look like a backlight problem. The transition between
    light and dark is perfectly sharp and horizontal. The backlight can't
    do that.

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