• Meyer Sound 833 problem

    From Trevor Wilson@21:1/5 to All on Mon Sep 26 06:03:06 2022
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault
    that appears to centre around a 15kHz oscillation that affects one
    channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set
    charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.

    TIA

    Trevor Wilson


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  • From legg@21:1/5 to trevor@rageaudio.com.au on Tue Sep 27 09:09:10 2022
    On Mon, 26 Sep 2022 06:03:06 +1000, Trevor Wilson
    <trevor@rageaudio.com.au> wrote:

    I have a Meyer Sound 833 control unit on my bench. It has a weird fault
    that appears to centre around a 15kHz oscillation that affects one
    channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set >charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around >US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.

    TIA

    Trevor Wilson

    You can start by trying to locate the source w/r to different
    gain settings in the signal chain.

    So how can you make it worse, first. Then you can concentrate on
    smaller sections of the circuitry, without the schematic.

    You seem to be happy running without that specific channel -
    complainibg about feed-through only - so just killing
    the section may be enough of a fix to satisfy your customer,
    if you can't cure the actual local fault.

    RL

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  • From ohger1s@gmail.com@21:1/5 to Trevor Wilson on Tue Sep 27 06:52:02 2022
    On Sunday, September 25, 2022 at 4:03:07 PM UTC-4, Trevor Wilson wrote:
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault
    that appears to centre around a 15kHz oscillation that affects one
    channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.

    TIA

    Trevor Wilson


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    Will they supply parts? Even buying the complete guts can't cost as much as their charge plus freight. I think I know the answer to that.

    In Connecticut U.S., we had a law years ago that required any company that sold electronics in our state to supply schematics to a licensed repair facility and free of charge as well (I guess to cut off any attempt to sell schematics for $500 each).
    When I informed a company (can't recall which one) that they had to supply me a schematic by state law, they essentially told me to pound sand.

    We definitely need "right to repair" laws with teeth in them.

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  • From Phil Allison@21:1/5 to ohg...@gmail.com on Tue Sep 27 16:42:52 2022
    ohg...@gmail.com wrote:
    =====================

    Trevor Wilson wrote:
    .
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault that appears to centre around a 15kHz oscillation that affects one
    channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.



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    Will they supply parts? Even buying the complete guts can't cost as much as their charge plus freight.

    ** The unit is nearly 40 years old.
    Consists of one PCB in a box.

    FYI TW is an agent for an audio product with the exact same policy.

    Karma ??

    ..... Phil

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  • From ohger1s@gmail.com@21:1/5 to palli...@gmail.com on Wed Sep 28 06:40:10 2022
    On Tuesday, September 27, 2022 at 7:42:54 PM UTC-4, palli...@gmail.com wrote:
    ohg...@gmail.com wrote:
    =====================

    Trevor Wilson wrote:
    .
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault that appears to centre around a 15kHz oscillation that affects one channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe even schematics.



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    This email has been checked for viruses by Avast antivirus software. www.avast.com

    Will they supply parts? Even buying the complete guts can't cost as much as their charge plus freight.


    ** The unit is nearly 40 years old.
    Consists of one PCB in a box.


    Fair enough, but if they offered to "repair" the unit, they must either have parts or a substitute board I would imagine, unless the repair cost is actually an exchange cost with a later model.

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  • From JC@21:1/5 to Trevor Wilson on Fri Sep 30 11:12:54 2022
    Trevor Wilson wrote:
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault
    that appears to centre around a 15kHz oscillation that affects one
    channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.

    TIA

    Trevor Wilson



    not familiar with the amp and not an audio guy but:
    15Khz sounds like switching supply noise? Bad caps on power rails?
    JC

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  • From ohger1s@gmail.com@21:1/5 to All on Fri Sep 30 10:31:11 2022
    On Friday, September 30, 2022 at 11:12:59 AM UTC-4, JC wrote:
    Trevor Wilson wrote:
    I have a Meyer Sound 833 control unit on my bench. It has a weird fault that appears to centre around a 15kHz oscillation that affects one channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe even schematics.

    TIA

    Trevor Wilson


    not familiar with the amp and not an audio guy but:
    15Khz sounds like switching supply noise? Bad caps on power rails?
    JC


    I thought of and then dismissed that assuming both channels shared a common supply, but I guess there could indeed be a separate converter for each channel. One thing I've found consistent in consumer electronics is that that lazy electros generally
    respond to heat and cold. Warm it up with a heat gun. Noise gone? Good chance an electro bypass is the cause.

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  • From Trevor Wilson@21:1/5 to All on Sat Oct 1 15:11:16 2022
    On 1/10/2022 1:12 am, JC wrote:
    Trevor Wilson wrote:
    I have a Meyer Sound 833 control unit on my bench. It has a weird
    fault that appears to centre around a 15kHz oscillation that affects
    one channel, directly, but is bleeding through to the other channel.

    Meyer Sound refuses to supply a schematic. They will repair it for a
    set charge of US$592.50 (nice round figure). That's a bitter pill to
    swallow, but it gets worse. I (and my customer) are here in Australia
    and I figure on the freight charges to blow that figure out to around
    US$1,000.00 or so.

    I am hopeful that someone has some experience with this product. Maybe
    even schematics.

    TIA

    Trevor Wilson



    not familiar with the amp and not an audio guy but:
    15Khz sounds like switching supply noise? Bad caps on power rails?
    JC

    **Not power supply noise. The power supply is as clean as a whistle.

    All electros have been replaced with high quality (Panasonic and
    Nichicon) components.

    The unit is pure analogue. NO digital stuff to be seen.

    There are 25 dual OP amps (5532), a handful of bipolar transistors, 2 X
    dual gate MOSFETs, four Vactrol opto-isolators and here's the big one:
    27 preset pots. Every single one has been moved from factory settings by
    a previous tech. Without access to factory service data, I have no
    chance of restoring this thing to anything resembling normal operation.

    I have been able to stabilise one channel (though I still have a low
    level 2MHz oscillation to deal with). I was able to measure the
    frequency response curve and fell confident that I can duplicate the
    curve using a a 32 band, digital parametric EQ. I won't have the ability
    to use the speaker feedback section, but that should be a concern, give
    that the system is designed for sound reinforcement use, but will be
    used in a domestic application. The speaker feedback system is designed
    to protect the HF drivers under very high power operation. MY solution
    should work well and will cost my client much less cash.


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  • From Trevor Wilson@21:1/5 to All on Sat Oct 1 18:29:24 2022
    On 1/10/2022 3:11 pm, Trevor Wilson wrote:

    "... but that should be a concern,...."

    Should read: "...but that should NOT be a concern,...."









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  • From Phil Allison@21:1/5 to Trevor Wilson on Sat Oct 1 02:24:14 2022
    Trevor Wilson wrote:

    ===================
    I won't have the ability
    to use the speaker feedback section, but that should be a concern, give
    that the system is designed for sound reinforcement use,

    ** Errr - no it ain't.

    https://www.manualslib.com/manual/915648/Meyer-Sound-833.html?page=6#manual

    And this section is dead funny for all the wrong reasons.

    https://www.manualslib.com/manual/915648/Meyer-Sound-833.html?page=9#manual

    ...... Phil

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