From lesgemar@yahoo.com@21:1/5 to All on Thu Nov 23 21:54:21 2017
Regarding REI and their in store warranties, they take very good care of their customers. I’ve taken a few items back and had no problem. If you want to get an idea of the items they take back, go to one of their garage sales. I believe they have one a
month? This is mostly merchandise that customers have returned. If anything, REI is to easy with their returns. You’ll see boots totally worn out that we’re returned, “because they didn’t fit well”, etc. REI strives to be very fair and a few
people work the system. REI’s other customers have to pay for these few with higher prices.
REI sells great gear and takes care of their customers well.