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Based in Sweden · Ap7rimtl 2 a4pottn 11s2:t5l1g3tigrgm0m PM ·

THIS IS A KEEPER!

It happened at a New York Airport. This is hilarious. I wish I had the
guts of this girl. An award should go to the United
Airlines gate agent in New York for being smart and funny, while making
her point, when confronted with a passenger who probably
deserved to fly as cargo. For all of you out there who have had to
deal with an irate customer, this one is for you.

A crowded United Airlines flight was canceled. A single agent was
re-booking a long line of inconvenienced travelers.
Suddenly, an angry passenger pushed his way to the desk. He slapped his
ticket on the counter and said, "I HAVE to be on this flight and it has
to be FIRST CLASS."
The agent replied, "I'm sorry, sir. I'll be happy to try to help you,
but I've got to help these folks first; and then I'm sure we'll be able
to work something out."

The passenger was unimpressed. He asked loudly, so that
the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the agent smiled and grabbed her public address
microphone. "May I have your attention, please?", she began, her voice
heard clearly throughout the terminal. "We have a passenger here at Gate
14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him with his
identity, please come to Gate 14".

With the folks behind him in line laughing hysterically,
the man glared at the United Airlines agent, gritted his teeth, and
said, "F*** You!"
Without flinching, she smiled and said, "I'm sorry sir,
you'll have to get in line for that, too."
Life isn't about how to survive the storm, but how to dance in the rain.

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