• Why do companies make it so hard?? Part 2

    From BungleBob@21:1/5 to All on Wed Jul 20 17:56:10 2022
    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and
    use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the
    new phone. Utterly idiotic! :-\

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Crash@21:1/5 to bunglebob@thejungle.com on Wed Jul 20 20:31:20 2022
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:


    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and
    use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the
    new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.


    --
    Crash McBash

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From BungleBob@21:1/5 to Crash on Thu Jul 21 17:44:12 2022
    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and
    use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the
    new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Crash@21:1/5 to bunglebob@thejungle.com on Thu Jul 21 21:26:40 2022
    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and
    use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the
    new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is >over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    With my suggestions no app is required - it is standard Android
    functionality regardless of phone hardware vendor.


    --
    Crash McBash

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From BungleBob@21:1/5 to Crash on Fri Jul 22 08:41:01 2022
    On 2022-07-21 09:26:40 +0000, Crash said:

    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and >>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the >>>> new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is
    over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    With my suggestions no app is required - it is standard Android
    functionality regardless of phone hardware vendor.

    I never said there weren't other ways to do it, but that adds another
    layer of complication.

    Smart Switch is part of the official Samsung set-up process when you
    first turn on the new device, well before you get to any other apps or
    "sync" options, yet it's bloody useless ... as per the title: "Why do
    companies make it so hard??"

    Smart Switch *should* easily transfer everything, especially when it is
    between two Samsung phones. The reality is that it can't transfer
    everything, and even the Samsung website says it can't, making it
    pointless and over-difficult. They should replace it with something
    that does work, or not bother at all. The current half-assed approach
    is simply annoying and confusing.

    Added to that is the messaging app maker with instructions that don't
    even match the app. :-\

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Gordon@21:1/5 to BungleBob on Tue Jul 26 22:06:59 2022
    On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
    On 2022-07-21 09:26:40 +0000, Crash said:

    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone >>>>> ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and >>>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process. >>>>>

    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that >>>>> plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones >>>>> have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get >>>>> them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and >>>>> even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at >>>>> the past messages on the old phone while receiving new messages on the >>>>> new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is
    over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    With my suggestions no app is required - it is standard Android
    functionality regardless of phone hardware vendor.

    I never said there weren't other ways to do it, but that adds another
    layer of complication.

    Smart Switch is part of the official Samsung set-up process when you
    first turn on the new device, well before you get to any other apps or
    "sync" options, yet it's bloody useless ... as per the title: "Why do companies make it so hard??"

    Smart Switch *should* easily transfer everything, especially when it is between two Samsung phones. The reality is that it can't transfer
    everything, and even the Samsung website says it can't, making it
    pointless and over-difficult. They should replace it with something
    that does work, or not bother at all. The current half-assed approach
    is simply annoying and confusing.

    Well last November the Samsung's process worked well for me.



    Added to that is the messaging app maker with instructions that don't
    even match the app. :-\



    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From BungleBob@21:1/5 to Gordon on Wed Jul 27 15:42:35 2022
    On 2022-07-26 22:06:59 +0000, Gordon said:
    On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
    On 2022-07-21 09:26:40 +0000, Crash said:
    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:
    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone >>>>>> ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and >>>>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process. >>>>>>

    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that >>>>>> plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones >>>>>> have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get >>>>>> them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and >>>>>> even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at >>>>>> the past messages on the old phone while receiving new messages on the >>>>>> new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from >>>>> old to new phone using my Google account through internet data (free >>>>> with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure >>>>> that is turned on. On the new phone use the same Google account with >>>>> 'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is
    over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not >>>> even the "experts" at Samsung could work that one out! :-\

    With my suggestions no app is required - it is standard Android
    functionality regardless of phone hardware vendor.

    I never said there weren't other ways to do it, but that adds another
    layer of complication.

    Smart Switch is part of the official Samsung set-up process when you
    first turn on the new device, well before you get to any other apps or
    "sync" options, yet it's bloody useless ... as per the title: "Why do
    companies make it so hard??"

    Smart Switch *should* easily transfer everything, especially when it is
    between two Samsung phones. The reality is that it can't transfer
    everything, and even the Samsung website says it can't, making it
    pointless and over-difficult. They should replace it with something
    that does work, or not bother at all. The current half-assed approach
    is simply annoying and confusing.

    Well last November the Samsung's process worked well for me.

    Then you were either lucky or have simple requirements.

    For example, Samsung's own website says it can't transfer WeChat chat history. <https://www.samsung.com/us/support/answer/ANS00047089/>

    When I tried to use it, Smart Switch complained about three apps. I
    don't recall which ones now, WeChat was likely one of them.


    Added to that is the messaging app maker with instructions that don't
    even match the app. :-\

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From ~misfit~@21:1/5 to BungleBob on Thu Jul 28 15:56:29 2022
    On 27/07/2022 3:42 pm, BungleBob wrote:
    On 2022-07-26 22:06:59 +0000, Gordon said:
    On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:
    On 2022-07-21 09:26:40 +0000, Crash said:
    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:
    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone >>>>>>> ... surprise, yet again it's so damn difficult.   :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and use the Samsung
    Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1.  Connect them to the computer ... Nope! Don't have any cables that >>>>>>> plugs into the phones and USB computer.

    2.  Connect the phones together with a cable ... Nope! The two phones >>>>>>> have different ports, so don't have a cable to connect them.

    3.  Connect the phones wirelessly ... after much hassle trying to get >>>>>>> them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and >>>>>>> even they couldn't transfer that particular messaging app's data. >>>>>>> Basically the person now has to keep both phones so they can look at >>>>>>> the past messages on the old phone while receiving new messages on the new phone. Utterly
    idiotic!  :-\

    I might be missing something here - but I normally transfer data from >>>>>> old to new phone using my Google account through internet data (free >>>>>> with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure >>>>>> that is turned on.  On the new phone use the same Google account with >>>>>> 'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is
    over-complicated and messy due to various reasons, including the fact >>>>> that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that >>>>> first app which don't even remotely correspond to the app itself - not >>>>> even the "experts" at Samsung could work that one out!   :-\

    With my suggestions no app is required - it is standard Android
    functionality regardless of phone hardware vendor.

    I never said there weren't other ways to do it, but that adds another
    layer of complication.

    Smart Switch is part of the official Samsung set-up process when you
    first turn on the new device, well before you get to any other apps or
    "sync" options, yet it's bloody useless ... as per the title: "Why do
    companies make it so hard??"

    Smart Switch *should* easily transfer everything, especially when it is
    between two Samsung phones. The reality is that it can't transfer
    everything, and even the Samsung website says it can't, making it
    pointless and over-difficult. They should replace it with something
    that does work, or not bother at all. The current half-assed approach
    is simply annoying and confusing.

    Well last November the Samsung's process worked well for me.

    Then you were either lucky or have simple requirements.

    For example, Samsung's own website says it can't transfer WeChat chat history.
    <https://www.samsung.com/us/support/answer/ANS00047089/>

    When I tried to use it, Smart Switch complained about three apps. I don't recall which ones now,
    WeChat was likely one of them.

    I'm not surprised that Samsung don't support migration of WeChat:
    "User activity on WeChat is analyzed, tracked and shared with Chinese authorities".

    From: <https://en.wikipedia.org/wiki/WeChat>

    Added to that is the messaging app maker with instructions that don't
    even match the app.  :-\

    --
    Shaun.

    "Humans will have advanced a long, long way when religious belief has a cozy little classification
    in the DSM"
    David Melville

    This is not an email and hasn't been checked for viruses by any half-arsed self-promoting software.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From BungleBob@21:1/5 to All on Thu Jul 28 19:03:29 2022
    On 2022-07-28 03:56:29 +0000, ~misfit~ said:
    On 27/07/2022 3:42 pm, BungleBob wrote:
    On 2022-07-26 22:06:59 +0000, Gordon said:
    On 2022-07-21, BungleBob <bunglebob@thejungle.com> wrote:

    I never said there weren't other ways to do it, but that adds another
    layer of complication.

    Smart Switch is part of the official Samsung set-up process when you
    first turn on the new device, well before you get to any other apps or >>>> "sync" options, yet it's bloody useless ... as per the title: "Why do
    companies make it so hard??"

    Smart Switch *should* easily transfer everything, especially when it is >>>> between two Samsung phones. The reality is that it can't transfer
    everything, and even the Samsung website says it can't, making it
    pointless and over-difficult. They should replace it with something
    that does work, or not bother at all. The current half-assed approach
    is simply annoying and confusing.

    Well last November the Samsung's process worked well for me.

    Then you were either lucky or have simple requirements.

    For example, Samsung's own website says it can't transfer WeChat chat history.
    <https://www.samsung.com/us/support/answer/ANS00047089/>

    When I tried to use it, Smart Switch complained about three apps. I
    don't recall which ones now, WeChat was likely one of them.

    I'm not surprised that Samsung don't support migration of WeChat:
    "User activity on WeChat is analyzed, tracked and shared with Chinese authorities".

    From: <https://en.wikipedia.org/wiki/WeChat>

    Shouldn't make any difference to Samsung, nor be any of their concern.
    It's the user's choice to use the app and they then want to transfer
    their own data from an old phone to a new phone.

    If Samsung were blocking the transfer solely on political grounds, then
    that would make it an even sillier problem with their transfer option.
    You either block the app entirely so it can't be used in the first
    place or you allow the user to transfer their data - not some half-way
    house.



    Added to that is the messaging app maker with instructions that don't
    even match the app. :-\

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Crash@21:1/5 to bunglebob@thejungle.com on Thu Jul 28 19:46:57 2022
    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(


    Supposedly:
    You just need to connect the phones, or connect them to a computer, and
    use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the
    new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is >over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    So why use a vendors app when other more universal options are
    available via your Google account? I don't know of any apps now that
    use local storage. Data access via multiple devices is all the rage
    now and that requires the app to use cloud storage (and access to data
    via WIFI or mobile network).



    --
    Crash McBash

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From BungleBob@21:1/5 to Crash on Fri Jul 29 08:45:22 2022
    On 2022-07-28 07:46:57 +0000, Crash said:
    On Thu, 21 Jul 2022 17:44:12 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:
    On 2022-07-20 08:31:20 +0000, Crash said:
    On Wed, 20 Jul 2022 17:56:10 +1200, BungleBob
    <bunglebob@thejungle.com> wrote:

    Someone I know just got a new Samsung mobile phone. They aren't
    tech-savvy so asked me to transfer all their stuff from the old phone
    ... surprise, yet again it's so damn difficult. :-(

    Supposedly:
    You just need to connect the phones, or connect them to a computer, and >>>> use the Samsung Smart Switch app in what *SHOULD* be an easy process.


    Reality:
    1. Connect them to the computer ... Nope! Don't have any cables that
    plugs into the phones and USB computer.

    2. Connect the phones together with a cable ... Nope! The two phones
    have different ports, so don't have a cable to connect them.

    3. Connect the phones wirelessly ... after much hassle trying to get
    them to see each other, success, they're connected.

    - press the button to start the transfer

    - "Can't do these three apps - must be done manually by
    backing up on old phone then restoring on new phone".
    [Why the hell not!?]

    - Look up on internet how to backup first app.
    "Go to Profile > Settings > General > Backup"

    - Nope ... no surprise at all that ther is no "Backup"
    option in the General settings, nor anywhere else in the
    app's settings.

    At that point I gave it up as a worthless cause.

    The person took the phones to a Samsung booth in the local mall, and
    even they couldn't transfer that particular messaging app's data.
    Basically the person now has to keep both phones so they can look at
    the past messages on the old phone while receiving new messages on the >>>> new phone. Utterly idiotic! :-\

    I might be missing something here - but I normally transfer data from
    old to new phone using my Google account through internet data (free
    with a WIFI connection).

    On the old phone, in the settings app search for 'sync' and make sure
    that is turned on. On the new phone use the same Google account with
    'sync' turned on. Bingo.

    The point was that the process is meant to be easy, but as usual is
    over-complicated and messy due to various reasons, including the fact
    that the supposed app to transfer your data can't actually handle
    transfering *all* the data. Then there's the "instructions" for that
    first app which don't even remotely correspond to the app itself - not
    even the "experts" at Samsung could work that one out! :-\

    So why use a vendors app when other more universal options are
    available via your Google account?

    Again, I never said there weren't other options. The point was that
    Samsung Switch is the in-built option that automatically runs (although
    you can of course skip it) when you turn the phone on for the first
    time, so that is the option most people would automatically use ... and
    it simply doesn't work as well as it should do.

    Most people use their mobile phones mainly as text message devices, and
    when the in-built option can't transfer the data from popular messaging
    apps, that it makes that option near useless.



    I don't know of any apps now that use local storage.

    Then you must use very specific apps since most apps do NOT use, or
    even need, cloud storage.



    Data access via multiple devices is all the rage now and that requires
    the app to use cloud storage (and access to data via WIFI or mobile
    network).

    Personally most people I know purposely try to avoid mobile network
    data because it's damn expensive when you go over your free
    allocation. I don't know anyone who uses nor wants to use cloud
    services for anything, other than email servers of course.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)