• Thunderbird 78, two problems with message filters and updates

    From Paul Schauble@21:1/5 to All on Fri Mar 12 21:24:31 2021
    I have to mention two problems in one message, but they are entwined.

    Early last year, I converted to Thunderbird x64 on Windows 10 and
    converted most of my email accounts to maildir format. Everything
    significant seemed to be working.

    A few days ago I noticed that message filter were no longer working:
      - filters are not applied to incoming mail,
      - selecting a filter in the filters dialog and clicking Run Now does nothing,
     - Tools/Run Filters on Folder does nothing,
     - Tools/Run Filters on Message works fine.

    Checked the Thunderbird version I'm running: 78.8.0 with an update
    pending to 78.8.1.

    Click to install the update. TBird restarts, but I do not see an install dialog. After restart, check the version: 78.8.0 with an update pending.

    Reboot, &c, running around that circle a couple of times with no change.

    Download and manually install 78.8.1

    Repeat the tests of message filters, and get the same results.

    So,
      1. Version updates are not working
      2.  Message filters are not working, at least on maildir format accounts.

    Anything I can do except file bugs on these two problems?

      Thanks,
        ++PLS

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  • From =?UTF-8?B?8J+YiSBHb29kIEd1eSDwn5iJ?@21:1/5 to Paul Schauble on Sat Mar 13 17:37:14 2021
    This is a multi-part message in MIME format.
    On 13/03/2021 04:24, Paul Schauble wrote:


    Anything I can do except file bugs on these two problems?


    You can restart Firefox with all Add-Ons disabled to see if this makes
    any difference.

    If this problem started only recently then it is likely that your FF
    profile is corrupted.  However, let's see if Add-Ons are the main culprit.

    Good luck.






    --

    With over 1.2 billion devices now running Windows 10, customer
    satisfaction is higher than any previous version of windows.


    <html>
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    <div class="moz-cite-prefix">On 13/03/2021 04:24, Paul Schauble
    wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:mailman.278.1615641940.1077.support-thunderbird@lists.mozilla.org"><br>
    <br>
    Anything I can do except file bugs on these two problems?
    <br>
    <br>
    <br>
    </blockquote>
    <p>You can restart Firefox with all Add-Ons disabled to see if this
    makes any difference.</p>
    <p>If this problem started only recently then it is likely that your
    FF profile is corrupted.  However, let's see if Add-Ons are the
    main culprit.</p>
    <p>Good luck.</p>
    <p><br>
    </p>
    <p><br>
    </p>
    <blockquote type="cite" cite="mid:mailman.278.1615641940.1077.support-thunderbird@lists.mozilla.org"><br>
    <br>
    </blockquote>
    <p><br>
    </p>
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    bolder; display: grid; align-items: center; justify-items:
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    ">
    <p>With over 1.2 billion devices now running Windows 10,
    customer satisfaction is higher than any previous version of
    windows.</p>
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    </div>
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  • From Chris Ilias@21:1/5 to All on Sat Mar 13 13:20:44 2021
    On 2021-03-13 12:37 p.m., 😉 Good Guy 😉 wrote:
    On 13/03/2021 04:24, Paul Schauble wrote:

    Anything I can do except file bugs on these two problems?

    You can restart Firefox with all Add-Ons disabled to see if this makes
    any difference.

    If this problem started only recently then it is likely that your FF
    profile is corrupted.  However, let's see if Add-Ons are the main culprit.

    Good luck.

    Hi Good Guy,

    Your posting address does not appear to be valid, so this message is
    being posted here.

    I've noticed that around 50% of your responses are either incorrect or
    for the wrong product. Let's see what we can do to improve the quality
    of your answers. Could you please email me with a valid return address,
    and we'll work through the details.

    Replies to this message posted in the newsgroup will be removed.

    --
    Mailing list/Newsgroup moderator

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  • From NFN Smith@21:1/5 to Paul Schauble on Mon Mar 15 08:18:01 2021
    Paul Schauble wrote:
    Early last year, I converted to Thunderbird x64 on Windows 10 and
    converted most of my email accounts to maildir format. Everything significant seemed to be working.

    A few days ago I noticed that message filter were no longer working:
      - filters are not applied to incoming mail,
      - selecting a filter in the filters dialog and clicking Run Now does nothing,
     - Tools/Run Filters on Folder does nothing,
     - Tools/Run Filters on Message works fine.


    I won't do anything with the update question, but I can make a guess at
    your filters question...

    I believe that issues with filters is probably unrelated either to your
    storage format or to what version of Thunderbird that you're running.

    As a general thing, if you're using filters, it can take some time and
    effort to get it to work correctly, especially if you're trying to do
    something non-trivial.

    Filters have two elements -- a logic portion (identifying messages to
    process) and an action portion (what is done with identified messages).
    If filtering isn't working the way you want it, in my experience, it's
    typical that that your logic isn't finding the messages you want.

    If you're having problems with logic, it's frequently because you're
    trying to do too much in a single rule. To me, the structure of filters
    isn't especially robust because of the limitations of what you can do
    with Boolean logic (AND, OR, NOT and nesting within parens). And in any
    rule, it's easy to use the default "match all of the following" for
    multiple conditions, and forget to change to "match any of the
    following" or "match all messages".

    When you see that kind of thing happening, the best approach is to
    simplify your logic by minimizing the number of conditions you use in
    any filter, and doing more filters with fewer conditions.

    When you're playing with filters, it's also useful to enable logging
    (and use rules with descriptive names). There are limitations to logs,
    in that they can only tell you which messages they hit (and not give you
    a lot of clue of messages missed). This is also a reason to use narrowly-focused filters (and make sure you have descriptive names),
    because the logging can help you identify your logic errors.

    Smith

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