Colin R. Leech wrote:
: Since when is it the responsibility fo transit systems to babysit and
: wet-nurse their passengers? Go before you leave.
This is part of the attitude that discourages people from using transit; failing to understand that even with a relatively captive market, people will use alternatives if they feel forced into it.
The folks running The Home Depot, Wal-Mart, etc. sure as hell
don't sit there and whine about how it's not their "responsibility"
to provide toilets. That's because they have to keep their customers
happy -- unsatisfied customers *will* go elsewhere otherwise. And
that's also why large retailers have better reputations than typical transit systems (and other government agencies) -- they can't afford to have an arrogant "our subjects will do as we say" attitude.
ypM is Marc Mednick
--
On Sunday, February 11, 1996 at 3:00:00 AM UTC-5, your pal Marc wrote:
ypM is Marc Mednick
You have some nerve saying that, Marc. ...
In article <bd592585-f59e-4bf8-8cc6-8f13fbecc0fa@googlegroups.com>,
<kiwiwriter47@gmail.com> wrote:
On Sunday, February 11, 1996 at 3:00:00 AM UTC-5, your pal Marc wrote:
ypM is Marc Mednick
You have some nerve saying that, Marc. ...
Since he said it over 22 years ago, perhaps his opinions have changed
in the meantime.
--
Regards,
John Levine, johnl@iecc.com, Primary Perpetrator of "The Internet for Dummies",
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