Other than a taxpayer submitting an IRS Form 3911, is there anything else a taxpayer can do to get his/her (as yet not received) $1200 stimulus payment?

Background:
A VITA client recently stated he never received the first round stimulus payment of $1200. With VITA help he e-filed his 2020 Form 1040. The 2020 return properly indicated on Lines 30 and 34 that the client was owed $1800 (the $1200 for the first round
and the $600 for the second round).

The IRS direct deposited only $600.

The client brought in his bank statements the other day. He had his bank aggressively go looking for a $1200 deposit. The $600 deposit and the $1400 deposit in early Spring 2021 are clearly shown on the bank statements. He said he never received a check
in the mail.

For the last decade this client has always had only Social Security income. He has had no taxable income. To get the client's return to e-file, the VITA people put in the usual $1 of other income. Subsequently the state return properly e-files, and the
client can get a particular state anti-poverty credit (meaning bucks in his pocket).

The other day VITA had the guy complete an IRS Form 3911. I had him attach a copy of his 2020 Form 1040 to the Form 3911. I wrote a five sentence cover letter for the client stating he was missing the first round $1200 stimulus payment and requesting
payment of same.

Is there anything more that can be done to get the client his $1200?


My best guess on what happened:
-- The $1200 check was lost in the mail and a crook cashed it. IRS records may reflect the same.

-- The client received the check; cashed it; and forgot or is being dishonest.

Is it more likely than not that the $1200 check was mailed, due to no recent direct deposit information being on the client's 2019 and earlier tax returns?

The client is elderly and not capable of going through the ridiculous kryptonite-proof steps the IRS now requires to see what the IRS site says about his stimulus payment. (If said IRS site is even still active.)

--
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On 03/15/2022 14:35, honda....@gmail.com wrote:

Is there anything more that can be done to get the client his $1200?

I always start by getting a transcript.

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On Tuesday, March 15, 2022 at 6:39:42 PM UTC-5, paultry wrote:

On 03/15/2022 14:35, Elle wrote:

Is there anything more that can be done to get the client his $1200?

I always start by getting a transcript.

Thank you. I did not know about this IRS transcript until per your suggestion, I looked it up.

For the archives, more at https://www.irs.gov/individuals/get-transcript

I doubt I could arrange this with the taxpayer. His disabilities are a challenge and I think
above the site's pay grade.

The suggestion is in my notes for the next person with this problem who might be able
to create an account using ID.me (dear god).

--
<< ------------------------------------------------------- >>
<< The foregoing was not intended or written to be used, >>
<< nor can it used, for the purpose of avoiding penalties >>
<< that may be imposed upon the taxpayer. >>
<< >>
<< The Charter and the Guidelines for submitting posts >>
<< to this newsgroup as well as our anti-spamming policy >>
<< are at www.asktax.org. >>
<< Copyright (2011) - All rights reserved. >>
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On 03/15/2022 19:15, honda....@gmail.com wrote:

On Tuesday, March 15, 2022 at 6:39:42 PM UTC-5, paultry wrote:

On 03/15/2022 14:35, Elle wrote:

Is there anything more that can be done to get the client his $1200?

I always start by getting a transcript.

Thank you. I did not know about this IRS transcript until per your suggestion, I looked it up.

For the archives, more at https://www.irs.gov/individuals/get-transcript

I doubt I could arrange this with the taxpayer. His disabilities are a challenge and I think
above the site's pay grade.

The suggestion is in my notes for the next person with this problem who might be able
to create an account using ID.me (dear god).

It's been 18 years since I retired and I haven't been back
to a local IRS office since. Assuming they still have
Taxpayer Service staffing and they are not closed for COVID,
he should be able to walk into any local office and, with
ID, obtain taxpayer-friendly transcripts of the years in
question.

--
<< ------------------------------------------------------- >>
<< The foregoing was not intended or written to be used, >>
<< nor can it used, for the purpose of avoiding penalties >>
<< that may be imposed upon the taxpayer. >>
<< >>
<< The Charter and the Guidelines for submitting posts >>
<< to this newsgroup as well as our anti-spamming policy >>
<< are at www.asktax.org. >>
<< Copyright (2011) - All rights reserved. >>
<< ------------------------------------------------------- >>

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paultry <afn02552at@afn.org> wrote:

It's been 18 years since I retired and I haven't been back
to a local IRS office since. Assuming they still have
Taxpayer Service staffing and they are not closed for COVID,
he should be able to walk into any local office and, with
ID, obtain taxpayer-friendly transcripts of the years in
question.

Unfortunately you can no longer just walk in and talk to someone. Now
you have to make an appointment. Before visiting an IRS Taxpayer
Assistance Center for in-person help, you need to call 844-545-5640 to
schedule an appointment. To find your local office and other
information you will need before you go, go here:

https://www.irs.gov/help/contact-your-local-irs-office

--
Stu
http://DownToEarthLawyer.com

--
<< ------------------------------------------------------- >>
<< The foregoing was not intended or written to be used, >>
<< nor can it used, for the purpose of avoiding penalties >>
<< that may be imposed upon the taxpayer. >>
<< >>
<< The Charter and the Guidelines for submitting posts >>
<< to this newsgroup as well as our anti-spamming policy >>
<< are at www.asktax.org. >>
<< Copyright (2011) - All rights reserved. >>
<< ------------------------------------------------------- >>

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