Implicit aspects of repair warranty
From
Leonard S.@21:1/5 to
All on Mon Sep 12 14:43:22 2022
A company that has a significant presence in the local HVAC/electrical/plumbing market does not provide its exact terms of their repair warranty. A customer accepted their estimate for fixing a particular problem.
They were called back during their warranty term because the issue was not completely solved. Without making any new observations, they proposed to do more repair, for an additional charge, to "ultimately" solve the original problem.
Would a labor warranty, by default, cover fixing a particular problem or just the performed labor, even if did not fix the original issue, due to a diagnostics defect?
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