• Re: tractor broke

    From Elle N@21:1/5 to tonopaw on Thu Nov 3 11:36:42 2022
    On Thursday, November 3, 2022 at 10:37:24 AM UTC-5, tonopaw wrote:
    Hi,

    My very expensive, top brand-name, backhoe-loader broke down at 5 months
    old. It was over a month ago when dealer took the machine back to their
    shop in Alabama. Dealer says they can't tell me when repairs will be completed (under warranty) because of unavailability of parts (it needs
    new transmission). That machine is necessary to do work on the farm.
    Work that is not getting done right now.

    Do I have any recourse against Corporate or Local Dealer? Could I force
    a buyback under some kind of lemon law? Dealer has not been receptive
    to a loaner. I simply don't have the patience to play these kinds of BS
    games anymore.

    Sure could use some constructive advice ......

    I am homed in on how dire the situation is for you as a farmer and how a
    loaner (or just full replacement of the backhoe-loader) could resolve this.
    I have two suggestions:

    1.
    On two occasions, the Better Business Bureau web site has worked well for me
    in getting results, and fairly quickly. Try filing a complaint here: https://www.bbb.org/file-a-complaint

    2.
    Google for contact information for the corporation that makes the machine. Contact the corporation and tell them about the problem.

    By any chance is this either a John Deere or Caterpillar machine?

    In my experience, the larger the corporation, the better your chances of getting resolution.

    I am not an attorney.

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  • From micky@21:1/5 to honda.lioness@gmail.com on Thu Nov 3 18:25:07 2022
    In misc.legal.moderated, on Thu, 3 Nov 2022 11:36:42 -0700 (PDT), Elle N <honda.lioness@gmail.com> wrote:

    On Thursday, November 3, 2022 at 10:37:24 AM UTC-5, tonopaw wrote:
    Hi,

    My very expensive, top brand-name, backhoe-loader broke down at 5 months
    old. It was over a month ago when dealer took the machine back to their
    shop in Alabama. Dealer says they can't tell me when repairs will be
    completed (under warranty) because of unavailability of parts (it needs

    How long have they had it so far?

    new transmission). That machine is necessary to do work on the farm.
    Work that is not getting done right now.

    Harvesting, or things that have to be done before next spring's
    planting? Harvesting would really be time-critical. Of course, I
    don't think one uses a backhoe for that. Not sure what a loader is.
    (Is that the other end where there is a wide rectangular scoop? )

    Do I have any recourse against Corporate or Local Dealer? Could I force
    a buyback under some kind of lemon law? Dealer has not been receptive
    to a loaner. I simply don't have the patience to play these kinds of BS
    games anymore.

    Sure could use some constructive advice ......

    I am homed in on how dire the situation is for you as a farmer and how a

    OTOH, I know about farming almost no more than what I've learned from
    opening a can of corn.

    loaner (or just full replacement of the backhoe-loader) could resolve this.

    But unless they have not a single used backhoe-loader, I would think
    they would be able to lend you one. What good is it doing sitting in
    the back lot unused.

    Maybe even if no one else can give you a legitimate basis to sue, you
    can still make vague refeences to suing. Or to fiiling a complaint
    with the BBB. Mention the possibility before you do it.

    I have two suggestions:

    1.
    On two occasions, the Better Business Bureau web site has worked well for me >in getting results, and fairly quickly. Try filing a complaint here: >https://www.bbb.org/file-a-complaint

    2.
    Google for contact information for the corporation that makes the machine. >Contact the corporation and tell them about the problem.

    I have a friend who is big on writing to the president of the company.
    She's given me at least one time that worked, and another time when she
    called and asked the woman on the phone, Could I talk to Mr. Bigcheese
    please, and she put him right on the phone. (He probably wasn't as big
    as John Deere, but that's only because her backhoe works well.)

    By any chance is this either a John Deere or Caterpillar machine?

    In my experience, the larger the corporation, the better your chances of >getting resolution.

    I wouldn't be surprised.

    I am not an attorney.

    Neither am I!


    --
    I think you can tell, but just to be sure:
    I am not a lawyer.

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  • From Rick@21:1/5 to All on Thu Nov 3 18:27:00 2022
    "Elle N" wrote in message news:69bb5518-1ef6-493f-8445-5d1498e99fd1n@googlegroups.com...

    On Thursday, November 3, 2022 at 10:37:24 AM UTC-5, tonopaw wrote:
    Hi,

    My very expensive, top brand-name, backhoe-loader broke down at 5 months
    old. It was over a month ago when dealer took the machine back to their
    shop in Alabama. Dealer says they can't tell me when repairs will be
    completed (under warranty) because of unavailability of parts (it needs
    new transmission). That machine is necessary to do work on the farm.
    Work that is not getting done right now.

    Do I have any recourse against Corporate or Local Dealer? Could I force
    a buyback under some kind of lemon law? Dealer has not been receptive
    to a loaner. I simply don't have the patience to play these kinds of BS
    games anymore.

    Sure could use some constructive advice ......

    I am homed in on how dire the situation is for you as a farmer and how a >loaner (or just full replacement of the backhoe-loader) could resolve this.
    I have two suggestions:

    1.
    On two occasions, the Better Business Bureau web site has worked well for
    me
    in getting results, and fairly quickly. Try filing a complaint here: >https://www.bbb.org/file-a-complaint

    2.
    Google for contact information for the corporation that makes the machine. >Contact the corporation and tell them about the problem.

    By any chance is this either a John Deere or Caterpillar machine?

    In my experience, the larger the corporation, the better your chances of >getting resolution.

    I am not an attorney.



    One other idea. If it's a national warranty (not specific to the dealer),
    you could try another dealer. They might be more responsive in addressing
    your issue and might have better access to parts.

    --

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