replying to Poe, joanofthejungle wrote:
Interesting problem and very similar to what I am currently going through with an IRA transfer from Betterment to Vanguard. Betterment didn't liquidate my IRA on the day they told me, agreed to put a hold on the liquidation until I gave them the go-ahead, and then liquidated my account two weeks later without my knowledge or consent. This resulted in a loss of around $16,000. In your case, lying and screwing around with the dates both seem like fraudulent activity--they probably broke some IRS and/or SEC rules. Both agencies have complaint filing procedures. My brother talked to someone who works for an investment firm, and he mentioned these two agencies. It seems like the company would not have paid you off if they weren't in the wrong.

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