On Tue, 30 Oct 2018 14:14:09 -0400, Michael Black <
mblack@pubnix.net>
wrote:
On Mon, 29 Oct 2018, KenK wrote:
I'm trying to cancel my unwanted Amazon prime pantry subscription. I didn't >> request this. Expensive! All the ways to do it I've found with Google and
tried don't work. Can't even send an email or letter to Amazon. They seem
to be behind a very thick wall. Or perhaps I need to find another on-line
seller with Amazon-like product choices.
Suggestions?
TIA
Here in Canada last year I needed to contact them, to ask that they carry
a certain book (third parties sold it via amazon canada, but at outrageous >prices). As I recall, somewhere in the fine print at the bottom there was >eventually a form that could send messages, one could select a category
from among a few (most of which weren't relevant), and I sent a message.
And the reply was "you need to contact amazon.ca and they pointed to a
page which I thought was what I used, so I gave up (but posted a "review"
for the overpriced item, and eventually they brought in the book at a
decent price). I thought I was using a Canadian link.
So I'd look down there. Probably not so useful, but I did get a reply,
even if they acted like I'd contacted the wrong place.
But yes, I never saw an obvious email address to send a comment to, let
alone a complaint.
Michael
I don't know if this will help today, but it did get me through their
"Wall Of Inviolability" some months back.
http://amazoncustomerservice.blogspot.com/2007/12/8.html
customer service
888-280-3321
1-866-216-1072
++++++++++
Contacting Amazon.com Customer Service Center
Amazon.com is the largest online retailer with websites currently
operational in the United States, China, India, Japan, Spain, Italy,
France, Germany, the United Kingdom and Canada. The company was
founded in 1994 as an online seller of books and quickly became the
top online retailer of consumer electronics, home goods and perishable
items. Amazon.com has three mains ways to communicate with customer
service, regardless of the language.
Click here to leave a comment about your customer service experience.
Contact Info:
Phone Contact Numbers
Amazon.com operates a call center that provides assistance 7 days a
week and 24 hours a day. The customer service representatives have the
ability to assist you with concerns, including, placing an order, your
personal account settings, promotions and deals, as well as returns.
Additional assistance relating to non-orders is available as well.
United States: 1-866-216-1072
United Kingdom: 0800-2796620
International: 1-206-266-2992
Mailing Address
The corporate headquarters for Amazon.com is located at:
Amazon.com, Inc.
1200 12th Ave. South, Ste. 1200
Seattle, WA 98144-2734 USA
Official Website
On the Amazon.com website, you have the ability to make purchases,
browse merchandise and make inquiries regarding your account. Amazon
also offers a buy-back program where customers can sell electronics,
movies, video games and more to Amazon for a set price. Amazon will
pay for the shipping cost and credit your account with the buy-back
total. Other services provided by Amazon.com include eBook sales,
eBook purchases, music downloads and movie downloads. Amazon Prime
members have access to free eBooks and music.
http://www.amazon.com/
Customer Service Email
Amazon.com provides a customer service email contact on the official
website. You must be a registered Amazon.com user in order to utilize
the email function. You can email customer service here:
https://www.amazon.com/gp/help/contact-us/general-questions.html?ie=UTF8&nodeId=518316&type=email&mode=&skip=true#a.
You may be asked a few questions about why you need to contact Amazon
before reaching the email form. Keep answering questions until the
EMAIL button brightens. You can also choose to chat with customer
service on the same page.
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