Alex Ferguson wrote:
Hi all,
Just wondering if anyone has positive/negative comments about the 'wenco' brand windows carried by 84 lumber. I'm interested in the
new-construction single-hung solid vinyl tilt in variety.
All comments apprectiated.Well, they aren't the same windows but this may be indicative of Wenco quality:
My house was built with all Wenco windows in 1987. They are wooden
sashes, non-tilt, with vinyl jamb liners that contain springs for
weights. All of the springs have broken. I just had to have most of
the jamb liners replaced at a cost of about $700. It was nearly
impossible to track down replacement jamb liners. Wenco was unhelpful;
they just said they don't make those windows any more, so don't bother
them for parts. I had to have the new jamb liners custom made at great expense and inconvenience.
The key is that jamb liners all have a critical part that is cheap and
will fail. Even though the windows themselves are nice and solid, and
the jamb liners look solid, at the very top there is a plastic tab that supports the springs and the weight of the sashes. It's not a part you
would think to look at as trouble, as it's so minor and out of sight on
the windows when they are installed.
The key lesson I took out of this is that Wenco does not stand behind
their products, as they redesign their product lines to obsolete the
parts and then don't make or stock the old parts any more.
Mike
Sysop: | Keyop |
---|---|
Location: | Huddersfield, West Yorkshire, UK |
Users: | 286 |
Nodes: | 16 (2 / 14) |
Uptime: | 83:29:55 |
Calls: | 6,495 |
Calls today: | 6 |
Files: | 12,096 |
Messages: | 5,276,833 |