XPost: microsoft.public.outlook.outlook, microsoft.public.outlook.usage
Ant <
ant@zimage.comANT> wrote:
https://i.redd.it/e022b22u6z1b1.gif for my client's screen shot from
it. This happened on Tuesday (5/23/2023)'s early morning on Marriott
hotel's guest wifi Internet AP. This doesn't make any sense to me.
Since when did Office 365 server start becoming a WAP? No problems at
home's wifi and cell Internet connections though! Did I miss
something?
Did the hotel force an interstitial screen when connecting to the Web
that requires you to enter a code to verify you are permitted to use
their wifi service? If so, did the customer enter a valid code? They intercept your web traffic to validate you have permission to use it.
Perhaps it is included in the cost of the room, or the patron has to
paid extra for wifi service, but their wifi service is not free, and
they require you to authenticate.
If the customer already entered the validation code, perhaps the hotel
shut off the wifi service to that customer, like the customer pays for a
quota of usage (bandwidth), it's only usable between check-in and
check-out times, or the hotel decided to disable the service. Hotel
staff do not make a robust ISP. They can screw up their Internet
service, because they've added control on their end. The hotel is the
ISP you use for Internet access. They're your WAP there.
Not mentioned is if the customer could web surf elsewhere. Did they try connecting using a web browser to a site, like intel.com?
No mention how long this problem persisted. Was it once? Was it for 4
hours? A day? A week? Web sites get modified, like installing new
site certificates, or to do maintenance, or update hardware, or what
not. Same for the hotel's setup. Works at home. Fails at the hotel
(for an undisclosed period of time). You have 2 routes to the endpoint,
and 1 fails, so the conclusion is something happened at the hotel, not
with the MS server.
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