• what is MS hlpsrv ?

    From Aoli@21:1/5 to All on Wed Dec 22 07:53:55 2021
    Help Service was eating 58% of CPU.

    I killed it.

    What is it and why eat so much CPU ?

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  • From Mayayana@21:1/5 to Aoli on Wed Dec 22 12:30:32 2021
    "Aoli" <Aoli@Aoli.com> wrote

    | What is it and why eat so much CPU ?

    I find no such service on my system. Nor do I find it
    in the Black Adder listing. hh.exe runs when you open
    a help file.

    Maybe you're talking about the Windows
    help system? I always uninstall System File Protection
    on XP, which also breaks Windows Help and PCHealth.
    So the service in question could be part of that.

    --- SoupGate-Win32 v1.05
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  • From JJ@21:1/5 to Aoli on Thu Dec 23 00:31:14 2021
    On Wed, 22 Dec 2021 07:53:55 -0800, Aoli wrote:
    Help Service was eating 58% of CPU.

    I killed it.

    What is it and why eat so much CPU ?

    It's probably reindexing the help database due to added, removed or changed help files; or broken index file.

    --- SoupGate-Win32 v1.05
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  • From Aoli@21:1/5 to Aoli on Wed Dec 22 15:22:36 2021
    On Win Xp Pro 32bit

    Sorry I mistyped the name.

    It is HELPSVC.EXE


    Aoli wrote:
    Help Service was eating 58% of CPU.

    I killed it.

    What is it and why eat so much CPU ?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mayayana@21:1/5 to Aoli on Wed Dec 22 19:21:18 2021
    "Aoli" <Aoli@Aoli.com> wrote

    | Sorry I mistyped the name.
    |
    | It is HELPSVC.EXE
    |

    Yes, that's part of "PCHealth". Not malicious. It's tied in with
    the system info applet and system file protection. So it needs
    to scan your disk regularly. That's the function that will replace
    things like media player if you delete them, from a hidden storage
    folder of backups.

    Personally I hate SFP and can't remember ever getting useful
    info from Windows help. If you want to keep all that you can, if
    you want to get rid of it, just run this in your Run window:

    rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf

    (One space between 132 and C:. It's all one line. You
    can also reinstall by running it without "Un", but
    I think it will ask for an XP CD.)


    |
    | Aoli wrote:
    | > Help Service was eating 58% of CPU.
    | >
    | > I killed it.
    | >
    | > What is it and why eat so much CPU ?
    |

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Aoli@21:1/5 to Mayayana on Thu Dec 23 08:48:46 2021
    I read that HELPSVC.EXE was known to run away with CPU cycles.
    I did not see what the fix was.
    Have you seen anything regarding a fix ?



    Mayayana wrote:
    "Aoli" <Aoli@Aoli.com> wrote

    | Sorry I mistyped the name.
    |
    | It is HELPSVC.EXE
    |

    Yes, that's part of "PCHealth". Not malicious. It's tied in with
    the system info applet and system file protection. So it needs
    to scan your disk regularly. That's the function that will replace
    things like media player if you delete them, from a hidden storage
    folder of backups.

    Personally I hate SFP and can't remember ever getting useful
    info from Windows help. If you want to keep all that you can, if
    you want to get rid of it, just run this in your Run window:

    rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf

    (One space between 132 and C:. It's all one line. You
    can also reinstall by running it without "Un", but
    I think it will ask for an XP CD.)


    |
    | Aoli wrote:
    | > Help Service was eating 58% of CPU.
    | >
    | > I killed it.
    | >
    | > What is it and why eat so much CPU ?
    |



    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Shadow@21:1/5 to Aoli on Thu Dec 23 15:10:56 2021
    On Thu, 23 Dec 2021 08:48:46 -0800, Aoli <Aoli@Aoli.com> wrote:


    I read that HELPSVC.EXE was known to run away with CPU cycles.
    I did not see what the fix was.
    Have you seen anything regarding a fix ?

    The problem with top posting is you tend to not read the text.
    Mayayana posted the fix below. Read again.
    []'s




    Mayayana wrote:
    "Aoli" <Aoli@Aoli.com> wrote

    | Sorry I mistyped the name.
    |
    | It is HELPSVC.EXE
    |

    Yes, that's part of "PCHealth". Not malicious. It's tied in with
    the system info applet and system file protection. So it needs
    to scan your disk regularly. That's the function that will replace
    things like media player if you delete them, from a hidden storage
    folder of backups.

    Personally I hate SFP and can't remember ever getting useful
    info from Windows help. If you want to keep all that you can, if
    you want to get rid of it, just run this in your Run window:

    HERE:

    rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132
    C:\WINDOWS\INF\PCHealth.inf

    (One space between 132 and C:. It's all one line. You
    can also reinstall by running it without "Un", but
    I think it will ask for an XP CD.)


    |
    | Aoli wrote:
    | > Help Service was eating 58% of CPU.
    | >
    | > I killed it.
    | >
    | > What is it and why eat so much CPU ?
    |


    --
    Don't be evil - Google 2004
    We have a new policy - Google 2012
    Google Fuchsia - 2021

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  • From Mayayana@21:1/5 to Aoli on Thu Dec 23 13:53:42 2021
    "Aoli" <Aoli@Aoli.com> wrote

    | I read that HELPSVC.EXE was known to run away with CPU cycles.
    | I did not see what the fix was.
    | Have you seen anything regarding a fix ?
    |

    As I said, I've never used it because I always uninstall
    the whole mess, first thing, when I install XP. If you
    don't want to do that then I don't know. You could check
    and see if there's a services applet to disable, but I'm not
    aware of any.

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