• ZX6000 hangs on boot of Debian 10.0

    From John Paul Adrian Glaubitz@21:1/5 to John Vakonakis on Wed Oct 7 12:10:02 2020
    Hi John!

    On 10/7/20 11:39 AM, John Vakonakis wrote:
    I'm new to this list so apologies if this is well covered ground. I
    recently got a ZX6000 box (2x1.3GHz McKinley, 4GB RAM) and installed the
    most recent Debian image (2020-08-19). Installation went fine, but the
    system hangs at boot after GRUB loads the kernel (5.7.0-2-mckinley) at seemingly random points. Sometimes the hang is immediate as soon as ramdisk is loaded, sometime it makes it for ~20 seconds. Most often there is no
    error message, but occasionally I see this message:
    " watchdog: BUG: soft lockup - CPU#1 stuck for 22s!"

    I suggest using an older image, preferably with a 4.19.x kernel which are known to be more stable on some machines [1].

    Adrian

    [1] https://cdimage.debian.org/cdimage/ports/2019-07-16/debian-10.0-ia64-NETINST-1.iso

    --
    .''`. John Paul Adrian Glaubitz
    : :' : Debian Developer - glaubitz@debian.org
    `. `' Freie Universitaet Berlin - glaubitz@physik.fu-berlin.de
    `- GPG: 62FF 8A75 84E0 2956 9546 0006 7426 3B37 F5B5 F913

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  • From John Vakonakis@21:1/5 to All on Wed Oct 7 12:00:02 2020
    Hi everyone,

    I'm new to this list so apologies if this is well covered ground. I
    recently got a ZX6000 box (2x1.3GHz McKinley, 4GB RAM) and installed the
    most recent Debian image (2020-08-19). Installation went fine, but the
    system hangs at boot after GRUB loads the kernel (5.7.0-2-mckinley) at seemingly random points. Sometimes the hang is immediate as soon as ramdisk
    is loaded, sometime it makes it for ~20 seconds. Most often there is no
    error message, but occasionally I see this message:
    " watchdog: BUG: soft lockup - CPU#1 stuck for 22s!"

    The same system runs HP-UX just fine, so I don't suspect a hardware issue.

    Any hints would be much appreciated! Thanks,

    John

    <div dir="ltr">Hi everyone,<div><br></div><div>I&#39;m new to this list so apologies if this is well covered ground. I recently got a ZX6000 box (2x1.3GHz McKinley, 4GB RAM) and installed the most recent Debian image (2020-08-19). Installation went fine,
    but the system hangs at boot after GRUB loads the kernel (5.7.0-2-mckinley) at seemingly random points. Sometimes the hang is immediate as soon as ramdisk is loaded, sometime it makes it for ~20 seconds. Most often there is no error message, but
    occasionally I see this message:</div><div>&quot; watchdog: BUG: soft lockup - CPU#1 stuck for 22s!&quot;</div><div><br></div><div>The same system runs HP-UX just fine, so I don&#39;t suspect a hardware issue.</div><div><br></div><div>Any hints would be
    much appreciated! Thanks,</div><div><br></div><div>John</div></div>

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  • From John Vakonakis@21:1/5 to glaubitz@physik.fu-berlin.de on Wed Oct 7 19:10:02 2020
    Hi Adrian,

    Thanks for the quick reply. No luck I'm afraid; I tried a couple of images
    with kernel 4.9.0 but they hang ~20 sec after boot start (but always at
    exactly the same point, unlike kernel 5.7.0 that hang at random points).
    But, I'll keep going through them just in case I find one working.

    John

    On Wed, Oct 7, 2020 at 11:04 AM John Paul Adrian Glaubitz < glaubitz@physik.fu-berlin.de> wrote:

    Hi John!

    On 10/7/20 11:39 AM, John Vakonakis wrote:
    I'm new to this list so apologies if this is well covered ground. I recently got a ZX6000 box (2x1.3GHz McKinley, 4GB RAM) and installed the most recent Debian image (2020-08-19). Installation went fine, but the system hangs at boot after GRUB loads the kernel (5.7.0-2-mckinley) at seemingly random points. Sometimes the hang is immediate as soon as
    ramdisk
    is loaded, sometime it makes it for ~20 seconds. Most often there is no error message, but occasionally I see this message:
    " watchdog: BUG: soft lockup - CPU#1 stuck for 22s!"

    I suggest using an older image, preferably with a 4.19.x kernel which are known
    to be more stable on some machines [1].

    Adrian

    [1]
    https://cdimage.debian.org/cdimage/ports/2019-07-16/debian-10.0-ia64-NETINST-1.iso

    --
    .''`. John Paul Adrian Glaubitz
    : :' : Debian Developer - glaubitz@debian.org
    `. `' Freie Universitaet Berlin - glaubitz@physik.fu-berlin.de
    `- GPG: 62FF 8A75 84E0 2956 9546 0006 7426 3B37 F5B5 F913


    <div dir="ltr">Hi Adrian,<div><br></div><div>Thanks for the quick reply. No luck I&#39;m afraid; I tried a couple of images with kernel 4.9.0 but they hang ~20 sec after boot start (but always at exactly the same point, unlike kernel 5.7.0 that hang at
    random points). But, I&#39;ll keep going through them just in case I find one working.</div><div><br></div><div>John</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 7, 2020 at 11:04 AM John Paul Adrian Glaubitz &lt;<
    a href="mailto:glaubitz@physik.fu-berlin.de">glaubitz@physik.fu-berlin.de</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi John! <br>

    On 10/7/20 11:39 AM, John Vakonakis wrote:<br>
    &gt; I&#39;m new to this list so apologies if this is well covered ground. I<br>
    &gt; recently got a ZX6000 box (2x1.3GHz McKinley, 4GB RAM) and installed the<br>
    &gt; most recent Debian image (2020-08-19). Installation went fine, but the<br> &gt; system hangs at boot after GRUB loads the kernel (5.7.0-2-mckinley) at<br> &gt; seemingly random points. Sometimes the hang is immediate as soon as ramdisk<br>
    &gt; is loaded, sometime it makes it for ~20 seconds. Most often there is no<br>
    &gt; error message, but occasionally I see this message:<br>
    &gt; &quot; watchdog: BUG: soft lockup - CPU#1 stuck for 22s!&quot;<br>

    I suggest using an older image, preferably with a 4.19.x kernel which are known<br>
    to be more stable on some machines [1].<br>

    Adrian<br>

    &gt; [1] <a href="https://cdimage.debian.org/cdimage/ports/2019-07-16/debian-10.0-ia64-NETINST-1.iso" rel="noreferrer" target="_blank">https://cdimage.debian.org/cdimage/ports/2019-07-16/debian-10.0-ia64-NETINST-1.iso</a><br>

    -- <br>
     .&#39;&#39;`.  John Paul Adrian Glaubitz<br>
    : :&#39; :  Debian Developer - <a href="mailto:glaubitz@debian.org" target="_blank">glaubitz@debian.org</a><br>
    `. `&#39;   Freie Universitaet Berlin - <a href="mailto:glaubitz@physik.fu-berlin.de" target="_blank">glaubitz@physik.fu-berlin.de</a><br>
      `-    GPG: 62FF 8A75 84E0 2956 9546  0006 7426 3B37 F5B5 F913<br> </blockquote></div>

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  • From John Paul Adrian Glaubitz@21:1/5 to John Vakonakis on Wed Oct 7 20:00:01 2020
    Hi John!

    On 10/7/20 6:42 PM, John Vakonakis wrote:
    Thanks for the quick reply. No luck I'm afraid; I tried a couple of images with kernel 4.9.0 but they hang ~20 sec after boot start (but always at exactly the same point, unlike kernel 5.7.0 that hang at random points).
    But, I'll keep going through them just in case I find one working.

    Do you know what kind of storage controller the machine uses? Chances are
    you have one of these "hpsa" controllers which require a firmware update
    to properly work in SMP mode.

    Try booting with "nosmp".

    I was able to fix this problem by upgrading the firmware of the controller.

    Adrian

    --
    .''`. John Paul Adrian Glaubitz
    : :' : Debian Developer - glaubitz@debian.org
    `. `' Freie Universitaet Berlin - glaubitz@physik.fu-berlin.de
    `- GPG: 62FF 8A75 84E0 2956 9546 0006 7426 3B37 F5B5 F913

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  • From John Vakonakis@21:1/5 to glaubitz@physik.fu-berlin.de on Wed Oct 7 23:40:02 2020
    Hi Adrian,

    No, these systems use a LSI SCSI controller, and PCI649 (whatever that
    might be) for ATA bridge.

    I found (the? a?) problem, at least for the image with 4.19.0 kernel. It
    tries to load the R100 module for the ATI card in this system, but cannot
    find it and hangs. Passing nomodeset to the kernel allows me to boot
    (hurray!).

    Now I just need to connect this system to the net to start updating / downloading packages.

    Thanks for the help!

    John

    On Wed, Oct 7, 2020 at 6:58 PM John Paul Adrian Glaubitz < glaubitz@physik.fu-berlin.de> wrote:

    Hi John!

    On 10/7/20 6:42 PM, John Vakonakis wrote:
    Thanks for the quick reply. No luck I'm afraid; I tried a couple of
    images
    with kernel 4.9.0 but they hang ~20 sec after boot start (but always at exactly the same point, unlike kernel 5.7.0 that hang at random points). But, I'll keep going through them just in case I find one working.

    Do you know what kind of storage controller the machine uses? Chances are
    you have one of these "hpsa" controllers which require a firmware update
    to properly work in SMP mode.

    Try booting with "nosmp".

    I was able to fix this problem by upgrading the firmware of the controller.

    Adrian

    --
    .''`. John Paul Adrian Glaubitz
    : :' : Debian Developer - glaubitz@debian.org
    `. `' Freie Universitaet Berlin - glaubitz@physik.fu-berlin.de
    `- GPG: 62FF 8A75 84E0 2956 9546 0006 7426 3B37 F5B5 F913


    <div dir="ltr">Hi Adrian,<div><br></div><div>No, these systems use a LSI SCSI controller, and PCI649 (whatever that might be) for ATA bridge.</div><div><br></div><div>I found (the? a?) problem, at least for the image with 4.19.0 kernel. It tries to load
    the R100 module for the ATI card in this system, but cannot find it and hangs. Passing nomodeset to the kernel allows me to boot (hurray!). </div><div><br></div><div>Now I just need to connect this system to the net to start updating / downloading
    packages.</div><div><br></div><div>Thanks for the help!</div><div><br></div><div>John</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 7, 2020 at 6:58 PM John Paul Adrian Glaubitz &lt;<a href="mailto:glaubitz@physik.
    fu-berlin.de">glaubitz@physik.fu-berlin.de</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi John!<br>

    On 10/7/20 6:42 PM, John Vakonakis wrote:<br>
    &gt; Thanks for the quick reply. No luck I&#39;m afraid; I tried a couple of images<br>
    &gt; with kernel 4.9.0 but they hang ~20 sec after boot start (but always at<br>
    &gt; exactly the same point, unlike kernel 5.7.0 that hang at random points).<br>
    &gt; But, I&#39;ll keep going through them just in case I find one working.<br>

    Do you know what kind of storage controller the machine uses? Chances are<br> you have one of these &quot;hpsa&quot; controllers which require a firmware update<br>
    to properly work in SMP mode.<br>

    Try booting with &quot;nosmp&quot;.<br>

    I was able to fix this problem by upgrading the firmware of the controller.<br>

    Adrian<br>

    -- <br>
     .&#39;&#39;`.  John Paul Adrian Glaubitz<br>
    : :&#39; :  Debian Developer - <a href="mailto:glaubitz@debian.org" target="_blank">glaubitz@debian.org</a><br>
    `. `&#39;   Freie Universitaet Berlin - <a href="mailto:glaubitz@physik.fu-berlin.de" target="_blank">glaubitz@physik.fu-berlin.de</a><br>
      `-    GPG: 62FF 8A75 84E0 2956 9546  0006 7426 3B37 F5B5 F913<br> </blockquote></div>

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