• blacklisting Mailchimp and other spam sites

    From Daniel Pocock@21:1/5 to All on Wed Aug 3 10:20:01 2016
    More and more companies seem to be taking the email addresses of
    customers and uploading them into sites like Mailchimp

    Even worse, I recently observed one free software project doing the same
    thing, taking all the email addresses from their mailing lists and
    dropping them into Mailchimp and sending reminders about their
    conference every week.

    Many users simply don't have time to keep on unsubscribing from these
    things and it is putting them off email.

    What are the options to block all of these services, such as Mailchimp, Constant Contact, Vision6 and keep the blacklist up to date whenever
    they start using new domains in the envelope?

    I already have Amavis and Spamassassin packages installed but the
    default settings don't seem to be sufficient.

    I hear that Mailchimp was blocked for a while, apparently it was placed
    on the CASA CBL:

    http://www.startupsmart.com.au/news-analysis/local/mailchimp-newsletters-hitting-internet-blocks/

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  • From Kris Deugau@21:1/5 to Daniel Pocock on Wed Aug 3 18:40:02 2016
    Daniel Pocock wrote:
    More and more companies seem to be taking the email addresses of
    customers and uploading them into sites like Mailchimp

    Even worse, I recently observed one free software project doing the same thing, taking all the email addresses from their mailing lists and
    dropping them into Mailchimp and sending reminders about their
    conference every week.

    Many users simply don't have time to keep on unsubscribing from these
    things and it is putting them off email.

    If they've unsubscribed from a reputable ESP, they should not be
    resubscribed without a confirmation. If they are, complain to the ESP - chances are any action like that by the sender will earn them an
    immediate account cancellation.

    What are the options to block all of these services, such as Mailchimp, Constant Contact,

    If you really must do this, block by the rDNS on the connecting IP;
    most ESPs send 99%+ of their mail from IPs with their own rDNS.

    For a blanket block on various ESPs, looking up their IP ranges and
    blocking entire IP ranges might also do what you're asking.

    I wouldn't advise this unless you can confirm that your entire user base
    really truly does not want to get any mail sent through these services.
    In particular, you want to make **VERY** sure you don't block things
    like MailChimp's "transactional mail" arm Mandrill, which sends things
    like online purchase receipts or monthly account statement emails.

    Vision6 and keep the blacklist up to date whenever
    they start using new domains in the envelope?

    Every ESP has their own methods and policies for sending; some will use
    the sender's domain in the envelope, others will use a VERP address in
    (one of) the ESP's domain(s). Some ESPs seem to have gigantic stables
    of unique or mostly unique domains for each of their customers, others
    seem to have figured out how to use just one.

    However, I'd start by reporting the messages to the abuse contact at the
    ESP; good ones take a very dim view of people just uploading a random collection of email addresses. I'd also suggest contacting senders
    attracting the most complaints and letting them know that they're at
    risk of being blocked by adding people to their list without consent or confirmation.

    I already have Amavis and Spamassassin packages installed but the
    default settings don't seem to be sufficient.

    Well, no, most ISPs don't *want* to blanket-block ESPs serving largely
    small to mid-sized businesses, because the ISP's customers will get
    upset at *not* getting those emails.

    On a more targeted scale, create rules for the rDNS on whichever ESP you
    want to block, but score them very low, or zero, by default. Then add
    per-user scores for those rules for those of your users who are
    complaining. I'm not sure how well this works with Amavis though;
    low-scored rules with a couple of extra sieve rules or procmail recipes
    may be needed for it to work instead of zero-by-default and SA userpref
    scores.

    I hear that Mailchimp was blocked for a while, apparently it was placed
    on the CASA CBL:

    http://www.startupsmart.com.au/news-analysis/local/mailchimp-newsletters-hitting-internet-blocks/

    I've never heard of that list, but that doesn't mean much given the
    number of small DNSBLs out there. I also note that article is from
    2013, which is IIRC around the time I was seeing a flood of largish
    (~400-500K) spams (consisting mainly of one huge HTML comment) coming
    from what I didn't recognize until some time later as MailChimp. I
    haven't seen what I would call "true" spam from them since.

    -kgd

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