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  • software di ticketing

    From Paride Desimone@21:1/5 to All on Sun Sep 11 23:10:01 2022
    Buonasera.
    Qualcuno conosce un buon software per GNU/Linux, possibilmente presente
    già nei repository debian (anche nei non-free, non mi importa) che mi
    consenta di gestire un help desk?

    /paride
    --
    http://keys.gnupg.net/pks/lookup?op=get&search=0xCC6CA35C690431D3

    Chi e' pronto a rinunciare alle proprie liberta' fondamentali per
    comprarsi briciole di temporanea sicurezza non merita ne' la liberta'
    ne' la sicurezza.(Benjamin Franklin - dalla Risposta al Governatore,
    Assemblea della Pennsylvania, 11 novembre 1755)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Piviul@21:1/5 to Paride Desimone on Mon Sep 12 10:00:01 2022
    On 11/09/22 23:01, Paride Desimone wrote:

    Buonasera.
    Qualcuno conosce un buon software per GNU/Linux, possibilmente
    presente già nei repository debian (anche nei non-free, non mi
    importa) che mi consenta di gestire un help desk?

    help desk per gli utenti di una lan? Prova a dare un'occhiata a https://glpi-project.org/

    Piviul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From MAURIZI Lorenzo@21:1/5 to All on Mon Sep 12 14:10:01 2022
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    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Antonio Draven De Santis@21:1/5 to All on Mon Sep 12 14:50:01 2022
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    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Marco Gaiarin@21:1/5 to All on Tue Sep 13 22:50:01 2022
    Mandi! Piviul
    In chel di` si favelave...

    help desk per gli utenti di una lan? Prova a dare un'occhiata a https://glpi-project.org/

    Concordo e sottolineo: hai ticketing, inventario (anche automatico),
    gestione degli asset, FAQ/Knowledgebase, ...

    --
    Worrying about case in a Windows (AD) context is one of the quickest paths to
    insanity. (Patrick Goetz)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Angelo Filippi@21:1/5 to All on Tue Sep 13 23:20:01 2022
    Salve a tutti!

    Io mi sono trovato bene con HESK!

    https://www.hesk.com/

    Ciao

    Il giorno mar 13 set 2022 alle ore 22:40 Marco Gaiarin < gaio@lilliput.linux.it> ha scritto:

    Mandi! Piviul
    In chel di` si favelave...

    help desk per gli utenti di una lan? Prova a dare un'occhiata a https://glpi-project.org/

    Concordo e sottolineo: hai ticketing, inventario (anche automatico),
    gestione degli asset, FAQ/Knowledgebase, ...

    --
    Worrying about case in a Windows (AD) context is one of the quickest
    paths to
    insanity. (Patrick Goetz)




    <div dir="ltr">Salve a tutti!<div><br></div><div>Io mi sono trovato bene con  HESK!</div><div><br></div><div><a href="https://www.hesk.com/">https://www.hesk.com/</a><br></div><div><br></div><div>Ciao </div></div><br><div class="gmail_quote"><div dir="
    ltr" class="gmail_attr">Il giorno mar 13 set 2022 alle ore 22:40 Marco Gaiarin &lt;<a href="mailto:gaio@lilliput.linux.it">gaio@lilliput.linux.it</a>&gt; ha scritto:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px
    solid rgb(204,204,204);padding-left:1ex">Mandi! Piviul<br>
      In chel di` si favelave...<br>

    &gt; help desk per gli utenti di una lan? Prova a dare un&#39;occhiata a <br> &gt; <a href="https://glpi-project.org/" rel="noreferrer" target="_blank">https://glpi-project.org/</a><br>

    Concordo e sottolineo: hai ticketing, inventario (anche automatico),<br> gestione degli asset, FAQ/Knowledgebase, ...<br>

    -- <br>
      Worrying about case in a Windows (AD) context is one of the quickest paths to<br>
      insanity.                                                     (Patrick Goetz)<br>


    </blockquote></div>

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Gabriele Stilli@21:1/5 to All on Sat Sep 17 22:00:01 2022
    Il 12/09/22 13:48, MAURIZI Lorenzo ha scritto:

    Non credo sia pacchettizzato, ma io ho usato in passato con molta soddisfazione un ottimo sostituto del proprietario Jira, che è
    Redmine (https://www.redmine.org)

    Casualmente, proprio in questi giorni Redmine è entrato in testing :-)

    Gabriele :-)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)