• Workaround for MCP Express crashes on Windows 10

    From Paul Kimpel@21:1/5 to All on Thu Jul 23 17:21:06 2020
    As noted in Bradley Hale's post on 21 July, the new version of MCP
    Express, 6.0, has been released. I am pleased that Unisys released this
    a little earlier this year, giving us some overlap between the expiring
    and new versions.

    6.0 is still MCP 18. In fact it's exactly the same as 5.0 from last year
    except for a new license expiration date, 31 July 2021.

    Alas, 6.0 also has the same problem with Windows blue-screen crashes as
    5.0 when running on Windows 10 releases after 1803. The error on the
    blue screen is "IRQ NOT LESS OR EQUAL" and references "Janus.sys", which
    is part of the MCP networking firmware.

    It appears, however, that we now have a workaround that either
    eliminates these crashes or reduces their frequency to the point where I haven't suffered one since using the workaround.

    The workaround is entirely procedural, and pretty simple:

    1. After booting Windows 10, allow it to fully initialize and settle
    down. Depending on your system, this may take 5-10 minutes or so.

    2. Once Windows stabilizes, start the MCP firmware services from the
    system tray icon, as described on page 3-1 of the MCP Express Getting
    Started Guide.

    3. Wait for the firmware services to completely initialize and settle
    down. This should only take a few minutes.

    4. Then start the MCP Console application and load the MCP.

    5. It seems to help to shut down the MCP firmware services from the
    system tray icon -- and waiting for them to completely stop -- before
    shutting down Windows.

    6. If you do suffer a blue-screen crash:

    a. After Windows reboots to recover after the crash, manually reboot
    Windows again. It appears that there's some sort of cruft left
    around after the automatic reboot, and rebooting again seems to
    clear this out.

    b. Try extending the time between steps 1-4 a little more. It may
    take some experimentation to determine how long it takes things
    to "settle down" on your system. Patience is very much a virtue
    here.

    Thanks to Jim Camelford of Toronto, Ontario, for discovering this
    procedure and telling me about it.



    Before installing 6.0, I upgraded the laptop I use for MCP Express to
    Windows 10 release 2004. Initially, the crash behavior was the worst I
    had ever seen, but after trying this procedure, the MCP has now been
    running for over 24 hours. I have tried a wide variety of networking activities, both across the EVLAN and on an external network, and all
    have worked.

    We have only been using this workaround for a couple of days, so there
    may be other issues we haven't seen yet. I would appreciate anyone who
    tries this to report their experience with it, good or bad.

    I am working on a new post for the unite.org MCP Insider blog that
    describes my experience installing 6.0 and how to deal with the Logical
    Disk image backup I mentioned in last week's blog post. I hope to have
    that published by this weekend:

    https://unite.org/wp/category/mcp-insider/

    --
    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Antoine Temime@21:1/5 to All on Sun Aug 23 01:50:37 2020
    Le vendredi 24 juillet 2020 à 02:21:10 UTC+2, Paul Kimpel a écrit :
    As noted in Bradley Hale's post on 21 July, the new version of MCP
    Express, 6.0, has been released. I am pleased that Unisys released this
    a little earlier this year, giving us some overlap between the expiring
    and new versions.

    6.0 is still MCP 18. In fact it's exactly the same as 5.0 from last year except for a new license expiration date, 31 July 2021.

    Alas, 6.0 also has the same problem with Windows blue-screen crashes as
    5.0 when running on Windows 10 releases after 1803. The error on the
    blue screen is "IRQ NOT LESS OR EQUAL" and references "Janus.sys", which
    is part of the MCP networking firmware.

    It appears, however, that we now have a workaround that either
    eliminates these crashes or reduces their frequency to the point where I haven't suffered one since using the workaround.

    The workaround is entirely procedural, and pretty simple:

    1. After booting Windows 10, allow it to fully initialize and settle
    down. Depending on your system, this may take 5-10 minutes or so.

    2. Once Windows stabilizes, start the MCP firmware services from the
    system tray icon, as described on page 3-1 of the MCP Express Getting Started Guide.

    3. Wait for the firmware services to completely initialize and settle
    down. This should only take a few minutes.

    4. Then start the MCP Console application and load the MCP.

    5. It seems to help to shut down the MCP firmware services from the
    system tray icon -- and waiting for them to completely stop -- before shutting down Windows.

    6. If you do suffer a blue-screen crash:

    a. After Windows reboots to recover after the crash, manually reboot
    Windows again. It appears that there's some sort of cruft left
    around after the automatic reboot, and rebooting again seems to
    clear this out.

    b. Try extending the time between steps 1-4 a little more. It may
    take some experimentation to determine how long it takes things
    to "settle down" on your system. Patience is very much a virtue
    here.

    Thanks to Jim Camelford of Toronto, Ontario, for discovering this
    procedure and telling me about it.



    Before installing 6.0, I upgraded the laptop I use for MCP Express to Windows 10 release 2004. Initially, the crash behavior was the worst I
    had ever seen, but after trying this procedure, the MCP has now been
    running for over 24 hours. I have tried a wide variety of networking activities, both across the EVLAN and on an external network, and all
    have worked.

    We have only been using this workaround for a couple of days, so there
    may be other issues we haven't seen yet. I would appreciate anyone who
    tries this to report their experience with it, good or bad.

    I am working on a new post for the unite.org MCP Insider blog that
    describes my experience installing 6.0 and how to deal with the Logical
    Disk image backup I mentioned in last week's blog post. I hope to have
    that published by this weekend:

    https://unite.org/wp/category/mcp-insider/

    --
    Paul
    Sorry to inform you but I'am still facing the crash despite spending hours to wait for the system to be settled...
    between windows and the firmware services...
    I am currently running Windows 10 version 2004.
    System crash sometimes just after end of MCP and network initialization or sometimes 10 to 30 minutes later...
    Any help would be appriciated.... if any...

    Thank you Paul for you blog that is so clear for installing MCP XE...

    Antoine Temime
    Ancient MCPuser and still passionate....

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul Kimpel@21:1/5 to Antoine Temime on Mon Aug 24 16:14:43 2020
    On 8/23/2020 1:50 AM, Antoine Temime wrote:
    Le vendredi 24 juillet 2020 à 02:21:10 UTC+2, Paul Kimpel a écrit :
    As noted in Bradley Hale's post on 21 July, the new version of MCP
    Express, 6.0, has been released. I am pleased that Unisys released this
    a little earlier this year, giving us some overlap between the expiring
    and new versions.

    6.0 is still MCP 18. In fact it's exactly the same as 5.0 from last year
    except for a new license expiration date, 31 July 2021.

    Alas, 6.0 also has the same problem with Windows blue-screen crashes as
    5.0 when running on Windows 10 releases after 1803. The error on the
    blue screen is "IRQ NOT LESS OR EQUAL" and references "Janus.sys", which
    is part of the MCP networking firmware.

    It appears, however, that we now have a workaround that either
    eliminates these crashes or reduces their frequency to the point where I
    haven't suffered one since using the workaround.

    The workaround is entirely procedural, and pretty simple:

    1. After booting Windows 10, allow it to fully initialize and settle
    down. Depending on your system, this may take 5-10 minutes or so.

    2. Once Windows stabilizes, start the MCP firmware services from the
    system tray icon, as described on page 3-1 of the MCP Express Getting
    Started Guide.

    3. Wait for the firmware services to completely initialize and settle
    down. This should only take a few minutes.

    4. Then start the MCP Console application and load the MCP.

    5. It seems to help to shut down the MCP firmware services from the
    system tray icon -- and waiting for them to completely stop -- before
    shutting down Windows.

    6. If you do suffer a blue-screen crash:

    a. After Windows reboots to recover after the crash, manually reboot
    Windows again. It appears that there's some sort of cruft left
    around after the automatic reboot, and rebooting again seems to
    clear this out.

    b. Try extending the time between steps 1-4 a little more. It may
    take some experimentation to determine how long it takes things
    to "settle down" on your system. Patience is very much a virtue
    here.

    Thanks to Jim Camelford of Toronto, Ontario, for discovering this
    procedure and telling me about it.



    Before installing 6.0, I upgraded the laptop I use for MCP Express to
    Windows 10 release 2004. Initially, the crash behavior was the worst I
    had ever seen, but after trying this procedure, the MCP has now been
    running for over 24 hours. I have tried a wide variety of networking
    activities, both across the EVLAN and on an external network, and all
    have worked.

    We have only been using this workaround for a couple of days, so there
    may be other issues we haven't seen yet. I would appreciate anyone who
    tries this to report their experience with it, good or bad.

    I am working on a new post for the unite.org MCP Insider blog that
    describes my experience installing 6.0 and how to deal with the Logical
    Disk image backup I mentioned in last week's blog post. I hope to have
    that published by this weekend:

    https://unite.org/wp/category/mcp-insider/

    --
    Paul
    Sorry to inform you but I'am still facing the crash despite spending hours to wait for the system to be settled...
    between windows and the firmware services...
    I am currently running Windows 10 version 2004.
    System crash sometimes just after end of MCP and network initialization or sometimes 10 to 30 minutes later...
    Any help would be appriciated.... if any...

    Thank you Paul for you blog that is so clear for installing MCP XE...

    Antoine Temime
    Ancient MCPuser and still passionate....


    Sorry to hear that you are still having problems with network crashes.
    Waiting for hours after booting Windows before starting the MCP firmware services should not be necessary. Five minutes works for me.

    The other part of the workaround is to wait for the firmware services to
    fully initialize. 3-5 minutes has been sufficient on my Windows 10 2004
    system.

    Methodically shutting down MCP Express seems to help as well. That means halting the MCP, waiting for the system components in MCP Console to go
    to Offline status, and then shutting down the firmware services from the
    system tray icon.

    It also seems to be important to do a second reboot after Windows
    reboots after a crash. That appears to clean up some mess left behind by
    the crash.

    Do you have an external LAN connection configured or are you using just
    the internal EVLAN between the MCP and Windows?

    The workaround seems to be working for most people, but I have received
    a couple of reports from others who are still experiencing problems. It
    may be something like a driver incompatibility. Since we don't actually
    know what the problem is, it is difficult to say what might be different
    about your system that triggers the crash.

    This is all I can offer, and hope it will be of some help.

    Stay passionate.

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)