Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running Android 12 , with the default phone app, has a tendency to turn the screen off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is set to
30 min and gives no trouble otherwise. Am I missing another setting?
Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running Android 12 , with the default phone app, has a tendency to turn the screen off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it remains stubbornly off and nothing seems to help.
On 11/11/2023 3:26 PM, Pierre Jelenc wrote:
Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an >> option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running >> Android 12 , with the default phone app, has a tendency to turn the screen >> off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it >> remains stubbornly off and nothing seems to help.
On my Galaxy S10+:
Settings > Advanced Features > Motions and Gestures > Keep screen on
while viewing: Turn on the switch.
The explanation under my setting says: "Keep screen on while you're
looking at it, using the front camera to detect your face."
If you have such a setting, give it a try. Good luck...
On 2023-11-11 23:26, Pierre Jelenc wrote:
Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an >> option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running >> Android 12 , with the default phone app, has a tendency to turn the screen >> off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it >> remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is set to
30 min and gives no trouble otherwise. Am I missing another setting?
The display is set to turn off, not only what you see, but the touching
part, so that your ear doesn't push buttons unintentionally.
The display
should turn back on as soon as you remove it from your face. If it
doesn't, touch briefly the home button, or power button, or whatever
your phone has.
Fortunately, the setting that uses face recognition appears to work.
cmd activity start --user 0 -a android.intent.action.VIEW -n com.samsung.android.dialer/com.samsung.android.dialer.DialtactsActivity -f 0 com.samsung.android.dialerWhich will bring up the dialer even if the screen was turned off.
On 2023-11-11 23:26, Pierre Jelenc wrote:
Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an >> option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running >> Android 12 , with the default phone app, has a tendency to turn the screen >> off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it >> remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is set to
30 min and gives no trouble otherwise. Am I missing another setting?
The display is set to turn off, not only what you see, but the touching
part, so that your ear doesn't push buttons unintentionally.
On 11/11/2023 23:12, Carlos E. R. wrote:
On 2023-11-11 23:26, Pierre Jelenc wrote:
Often, especially when calling automated systems such as customer
service
or the like, it is necessary to enter numbers from the keypad to
choose an
option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12
running
Android 12 , with the default phone app, has a tendency to turn the
screen
off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other
times it
remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is
set to
30 min and gives no trouble otherwise. Am I missing another setting?
The display is set to turn off, not only what you see, but the touching
part, so that your ear doesn't push buttons unintentionally.
Yep. I found a simple solution - I just held the back of the phone to my
ear. I couldn't detect any difference in sound quality or loudness using
it that way.
Surely this has been an issue since touchscreen smartphones appeared.
Why does it still require solutions mentioned in replies here? Is it
/ever/ mentioned in the instruction manuals, and how to deal with it?
In article <krag2eFtvc1U11@mid.individual.net>,
Carlos E. R. <robin_listas@es.invalid> wrote:
On 2023-11-11 23:26, Pierre Jelenc wrote:
Often, especially when calling automated systems such as customer service >>> or the like, it is necessary to enter numbers from the keypad to choose an >>> option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running >>> Android 12 , with the default phone app, has a tendency to turn the screen >>> off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it >>> remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is set to >>> 30 min and gives no trouble otherwise. Am I missing another setting?
The display is set to turn off, not only what you see, but the touching
part, so that your ear doesn't push buttons unintentionally.
That makes sense.
The display
should turn back on as soon as you remove it from your face. If it
doesn't, touch briefly the home button, or power button, or whatever
your phone has.
That didn't work properly. Touching either button turns the screen on
for a fraction of a second, but it turns off again, faster than I can
react.
Fortunately, the setting that uses face recognition appears to work.
Surely this has been an issue since touchscreen smartphones appeared.
Why does it still require solutions mentioned in replies here? Is it
/ever/ mentioned in the instruction manuals, and how to deal with it?
They detect your ear, and some do it better than others.
Some people keep the phone slanted on the ear instead of flat
(only the top edge touches the ear). I have to do that sometimes.
Often, especially when calling automated systems such as customer service
or the like, it is necessary to enter numbers from the keypad to choose an option, enter a "last 4 digits" number, etc. My Samsung Galaxy A12 running Android 12 , with the default phone app, has a tendency to turn the screen off at that point, making the keypad inaccessible. Sometimes it is
possible to wake it up by turning or shaking the phone, but other times it remains stubbornly off and nothing seems to help.
This should be unrelated to the automatic screen timeout, which is set to
30 min and gives no trouble otherwise. Am I missing another setting?
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