On Monday, call center workers at federal contractor Maximus, who
answer Medicare and Affordable Care Act marketplace lines, went on
strike at four different call centers in Bogalusa, La.; London, Ky,;
Chester, Va.; and Hattiesburg, Miss. The Maximus call center workers,
who are organizing to form a union with CWA, went on strike to protest
poor working conditions, including unfair attendance and restrictive
bathroom break policies.

In conjunction with the strike, workers across the country hosted a
virtual town hall to discuss the impacts of Maximus’ policies and
practices on its workforce and steps the company must take to ensure
justice and fairness for its employees. Labor leaders, elected
officials, and community allies, including CWA Secretary-Treasurer
Sara Steffens, AFL-CIO President Liz Shuler, Rev. William Barber,
Rep. Don McEachin (D-Va.), and Rep. Troy Carter (D-La.), participated
in the town hall in support of the workers. Watch the recording of the
virtual town hall here (link on webpage - Mod).

https://cwa-union.org/news/organizing-update-169

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