[Quote from] https://arstechnica.com/tech-policy/2022/05/frontier-lied-about-internet-speeds-and-ripped-off-customers-ftc-says/

Settlement requires accurate speeed claims and payment of nearly
$9 million.

The lawsuit pertains to Frontier's claims about its DSL Internet
service, which is much slower than fiber-to-the-home. DSL speeds
also vary significantly by location based on how close a
customer's home is to the provider's infrastructure.

The FTC said the proposed order will "require Frontier to
substantiate its Internet speed claims at a customer-by-customer
level for new and complaining customers and notify customers when
it is unable to do so; require Frontier to ensure it can provide
the Internet service speeds it advertises before signing up,
upgrading, or billing new customers; [and] prohibit Frontier from
signing up new customers for its DSL Internet service in areas
where the high number of users sharing the same networking
equipment causes congestion resulting in slower Internet
service."

When I worked at Frontier, we always told customers "up to" in
reference to available bandwidth. Of course, overselling a DSLAM is a
bad idea, but I can't see how this lawsuit went through. "Up to"
speeds are just that; like any DSL service, it won't be consistent.
The AT&T ADSL that I have now is "up to 3Mb/s" -- in reality, it
sometimes achieves half of that.

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Settlement requires accurate speed claims and payment of nearly $9
million.

By Jon Brodkin

The Federal Trade Commission today said it "has moved to stop Internet
service provider Frontier Communications from lying to consumers and
charging them for high-speed Internet speeds it fails to deliver."

Frontier was sued by the FTC in May 2021, and on Thursday, it agreed
to a settlement with the FTC and district attorneys in Los Angeles
County and Riverside County who represented the people of
California. Frontier must pay $8.5 million to California "for
investigation and litigation costs" and another $250,000 that will be distributed to Frontier customers who were harmed by Frontier's
alleged actions.

https://arstechnica.com/tech-policy/2022/05/frontier-lied-about-internet-speeds-and-ripped-off-customers-ftc-says/

************************** Moderator's Note **************************
* *
* The first two stories of today's digest are from May of this year. *
* *
* FROM )(*^*&^% MAY! *
* *
* This is how badly compromised the online search engines are! I *
* can't get any current news about any of the Baby Bells, the *
* new competitors, or companies like Frontier without spending *
* four or five hours PER DAY digging through cesspools of cor- *
* porate ooze and mudholes of media happy talk. *
* * **********************************************************************

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