The COVID-19 pandemic has revealed how access to telecommunications
services is critical to citizens' well-being.
By Jeff Lacher
CenturyLink, now Lumen Technologies, is trying to shed essential
regulations that protect its customers in its recent filing with the
Minnesota Public Utilities Commission (PUC). If approved, this change
would allow CenturyLink to shirk its repair and service
responsibilities to its lower-income customers and prioritize the big businesses and wealthier areas it services. That's why my union, the Communications Workers of America (CWA), is demanding the PUC deny CenturyLink's request.
https://www.minnpost.com/community-voices/2021/07/centurylinks-request-to-eliminate-essential-service-quality-rules-puts-lower-income-and-rural-customers-at-risk/
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