Reason to install preview dialer software in call center process
From vertage64@21:1/5 to All on Wed Mar 24 05:15:02 2021
Preview dialer software gives you preview the agent's query. Before cutting the current call, Preview dialer wait for connect to the live agent. Also Preview dialer gives pre-information to agents and Agents can skip or attend the call as per their
clients query. It improve your customer relatioship with your business and more reliable for your customers.